Plumbing reviews in Pinehurst, Texas

4.9 based on 57 reviews Back to the listing
    5

    I had been without running water for 3 days, waiting for the homeowners to find someone with either, 1. availability, or 2. willing to travel to my area. (We are in the southern most part of fort bend county, not around the corner from anyone.) Finally on day 4, the warranty company called me with the owner of IDU PLUMBING, LLC on the line for a conference call so that he could hear from me what the problem was and whether or not he would be able to find time in his schedule come all the way out here, which is over an hour away from his location. After hearing the problem, he knew it wasn't going to be a quick fix, and it would require cancellations for others on his schedule. However, once he heard I had a special needs son and that my husband was a verteran of the US Military, he immediately made the decision to clear his schedule for the entire next day in order to make sure we didn't have to go another day without water. This gentleman is true to his word, exceptional at what he does, and very meticulous and thorough.

    Now, this story takes a turn for the worst. When he arrived the first thing the next morning, he had to call the warranty company to get approval for the repair, (which they ended up denying on a verbal technicality- smh). That's when he really saved the day. He had learned my husband was away until Dec, so basically I'm a single mom of two boys, one being severely autistic, plus the fact that WE NEED RUNNING WATER, he offered to work with me on the cost, by giving us his veterans discount, which now made the total costs of the repair something we could afford. I don't know what would have happened had he not chosen to clear his schedule for an entire day to come out here. He truly is one of God's angels.

    I would recommend IDU PLUMBING, LLC, to anyone and everyone needing a plumber. I'm plan to be calling him again soon! (my autistic son is hard on the house- all of it!)

    1

    Your records indicate that I've not been a customer? That certainly is aligned with the experience we had when you were here. This was a Sears Home Warranty call for our tankless water heater. I was at work, but the guys that showed up told my wife that the problem was caused by our unit being too small for the house. That's ridiculous. The unit has been in the house for 3 years. We've never had an issue like this before. The two guys were rude and talked down to my wife when she tried to explain things.

    5

    I cannot say enough how much Mr. Anderson was a true blessing to me and my family in our time of need. He was prompt and very professional about helping us when our water heater went out. He also found that my water heater was still under warranty. Which was such a blessing. He also went out of his way to reinstall the one on the weekend. Great man and great service.

    5

    Ive used them multiple times for plumbing and
    Electric. Good experiences

    5

    Best plumbing and electrician around! Have been using them for over 30 years!

    5

    Called them to service a 2 water Heaters. Was to busy to take care… a week away from getting to them, yet he gave me advise on what to do to get gas started on them….. his advise worked and I was able to fix myself! Thank you Samson Plumbing

    5

    I have called Mr. Sansom several times, so far.
    He did a very good job from the first time with my old water heater which never stopped again since he came to work on it 4 years ago. People asked me if I got a new water heater! I Said no, i found a good plumber.
    I always call him since then.

    5

    Eric was great! Knowledgeable, efficient, and friendly. I highly recommend him.

    5

    Great company. Worked hard to get it fixed. Wonderful results at a great price. Highly recommend.

    5

    Called Eric in a pinch to help out a friend, he came and assessed the situation, had guys on it in record time, fixed the issue and my friend was thrilled with the fair price!

    5

    Awesome company! Johnny and Robert came out and fixed our problem. We will be repeat customers.

    5

    Excellent service, fair price. I called at 7:15 am and they were at my house by 9:15. Scott is superb!

    5

    I had 2 Water heaters replaced. Competitive pricing, good communication, great service. Highly recommend....

    5

    Robert & Shawn are very professional, no messing around. Very polite. I can recommend them and will use them again.

    5

    Eric and his workers have responded quickly and efficiently in the several times I have needed plumbing help. Highly recommend.

    5

    Called on weekend when waterline meter to house broke. Answered immediately and fixed it on Monday. Very happy with response and repair. Would recommend

    5

    As always Experienced Plumbing handled another job for me in a professional and timely manner. I would recommend them to anyone!

    5

    Slam jam Thank you mam! Five star service! Call a company that specializes in plumbing not one that does every home service under the sun

    1

    I use them a number of timesAnd I thoughtThe work was okayMatilda pipes leakingIn my kitchenRepair garbage disposalHot water heater that went outActorA monthAnd they did not come back to my house for a week and a half to repair it.I replace approximately recently on March 22ndAnd I heard the guys say toThe workerThat need to have something done to it he said forget about itAnd they didn't do it andWater now leaks over myAnd under my dishwasher on to my woodenFloors

    5

    Mr. Erick quickly found a fast and affordable solution to my problem,
    install a new water meter, He made sure that it passed the city inspection without any problem, if you are looking for fast service, responsibility and good customer service, make the call right now.

    5

    Thanks to Robert with Experienced Plumbing his same-day-service repair of a break in the pipe at the meter and improvements that made the repair better than the original.