Reviews of local pros in Pinehurst, Texas
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Robert was fantastic. He listened to my concerns & troubleshooting... asked questions and gave me an up-front estimate that held-up to the end. I sat with him and he answered any questions I had. Robert has an easy demeanor, friendly, humble, and above all, honest. I will be making use of his services if the need arises again. I recommend him wholeheartedly.
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Andrew fixed our problem with the outside unit. He had the parts available and check all other systems for efficiency. Robert is very reliable and provides great service. I recommend them highly.
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I’m writing this review to let everyone know that Air Comfort Solutions is the company to work with. I know the owner ( Robert) for several years now. He has been taking care of my residential and business work orders. Robert is professional, knowledgeable and will save you money. I just want to thank Robert for great job you have been doing for me.
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Andrew was so helpful and honest. He explained everything to where we could understand and showed us what was wrong. He gave us all our options and everything was priced very fairly. We are so impressed with the customer care and the service itself. I’m glad we found a company we trust and will always use & be able to refer.
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I highly recommend Robert. He is extremely knowledgeable, reliable and trustworthy. He is a great communicator and responds quickly. He does what he says he is going to do. His charges are reasonable and his work is impeccable. We have extremely complex and bespoke HVAC systems and Robert has handles our issues with ease.
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Robert came for my annual maintenance. The service was excellent. He checked everything in the attic, which was working fine, cleared the drains, then checked the freon and the parts on the outside units to make sure everything was working properly. Water washed the outside and removed the debris from inside. Everything looked great when completed. He gave me the option of adding a compressor saver since one of my A/C's was beginning to age. The other one did not need one. Thank you, Air Comfort Solutions, for your five star service as usual.
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I have been with this company for two years now. I went with this company on the basis of the uniformly excellent rating they received on numerous evaluations on the Better Business Bureau website. I have had an annual maintenance agreement contract with them throughout this entire period and can attest to the fact that, throughout all my experiences with them, I am in total agreement with all the excellent reviews on the BBB website.
Last week I had an AC emergency experience which once again confirmed my uniform excellent evaluation of Air Comfort Solutions. During the morning of August 18 I noticed that the temperature registered on my thermostat was slowly but gradually creeping upward. I called them in the early afternoon to report a problem. Their answering service told me that I would receive a return call within 30 minutes. Within 5 minutes, I received a call from Robert Patterson, the owner of the company. At that moment, they were dealing with a major problem which would take the remainder of the afternoon, but he said they would come during the early evening to check it out.
The 9 year-old outside unit had a major oil leak which would require replacement. Unfortunately for me, the new outside unit would no longer match the inside unit, which was still operating efficiently. In short, the whole AC inside and outside units would need to be replaced. I have total trust and confidence in Robert Patterson and Air Comfort Solutions. In all my dealings with him, Robert is very courteous, attentive, honest, flexible and accommodating.
The installation began promptly at 8:30 two days later. Robert himself worked side by side with the crew. The only hiccup was that Robert expected to finish by early afternoon, but there was a significant problem synching the thermostat with the system which delayed completion by several hours. I admired Robert’s determination to figure out why the thermostat would not complete the setup function. He finally discovered that, during installation, one of the crew members must have tripped an unmarked switch which kept the set up function in perpetual test mode.
In sum, I am totally satisfied with my beautifully silent and efficient Goodman AC system. I expect to continue doing business with Air Comfort Solutions as long as they are in business and continue providing the excellent service I have experienced during the past two years. -
Robert came over same day and diagnosed a leak in the evaporator coil which was draining the refrigerant, and was very thorough in explaining the problem and various solutions. He even changed the overhead air filter for me. He sent me estimates for different brand ac units and install, which were all well priced. In the end a family member gave me a referral for another company, which I went with. Call Robert, he knows what he's doing and very knowledgeable.
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Robert and his team are incredible. They work hard, and do whatever it takes to complete your job right. Their communication throughout the process is incredible and they do very honest work, making sure to fix what you need! I couldn't recommend them more, they will be our go to for all future HVAC projects.
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Air Comfort Solutions was incredibly punctual. Andrew arrived right on time for our scheduled HVAC service and got right to work. He was able to diagnose the issue and even drove all the way to Sugar Land to get the part. Highly recommend for anyone who values prompt and reliable service.
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I was nervous at first, but the technician from Air Comfort Solutions put me at ease right away. He was courteous, explained everything clearly, and completed the HVAC repair faster than I expected. The professionalism and attention to detail really stood out, and my system is running smoothly again. I would definitely recommend their service to anyone looking for reliable heating and cooling help.
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Air Comfort Solutions (ACS) — A Rare Gem in HVAC Service
After contacting all the big-name brands—the ones with flashy commercials and familiar jingles—none came close to the quality, professionalism, and value we received from Air Comfort Solutions. Robert, the owner, didn’t just send a crew—he personally showed up with his team to ensure every detail met his impeccable “white glove” standard. That level of care is rare, and it made all the difference.
Last May, a lightning strike hit our attic unit directly, leaving us without central air for six long weeks while our insurance company denied the replacement. It was a stressful time, but through prayer and persistence, we found Robert. He got us up and running quickly, and with honesty and integrity, let us know the unit might only last a year or two. He wasn’t wrong—and when it came time to replace it this year, we didn’t hesitate to call him again.
Robert and his team delivered once more with excellence, transparency, and heart. If you're looking for A/C maintenance or a full install, skip the commercials and call ACS. You’ll get real service, real care, and real results. We’re beyond grateful—and we recommend them without hesitation.