Home Services reviews in Plano, Texas

I Had Carpenter ant issue for couple month and used few different techniques and different products with advises from call them experts from both those big retail stores, but unfortunately after a week they are back again .
until 2 months ago i introduced to pest shop from my cousin , I met Mr. Mike ,He is very educated and knowledgeable person , after he determined the issue and educate me he sold me what should i use and how to use it too . The Price is very High because its almost half else where but so far it works ,the ants are gone almost to zero and i hope stay this way . Mike was very helpful and knowledgeable. the only issue is mark up is little not reasonable, no price tag on products, there was no pressure to sell and my issue is resolved. even i wasn't feeling good if i give 4star you defiantly deserve one extra from my cousin and his experience with you and i hope he make it way better experience for you,who may read my reviews. sorry for my poor English this is one of my very few reviews on google.

Highly recommend the Pest Shop for homeowners and commercial applications. We operate a large rental real estate business and value the expertise and custom DIY products we can get from the Pest Shop.

Customer service is excellent, they give you instructions on how to use the product!

Brandon has been absolutely amazing, along with the people at the Pest Shop I’ve talked to on the phone! They always answer and Brandon is immediately there for me if I call or text him with any questions. I am very happy with my experience and will definitely be recommending Brandon & The Pest Shop to anyone who needs help controlling pests!

Everyone here is knowledgeable, genuine and professional! They take their time educating you on all products for lawn and pest control and explain in detail exactly how to use everything. Very affordable and I’d much rather have face to face interaction with real people than buying products online from big companies!

I would definitely recommend the shop to my friends, family, and neighbors. The owner knows the products well. Some products are a tad pricey, but they work. The staff also offers lower cost alternatives to fit my needs. Great locally owned business.

Extremely helpful knowledgeable and honest. Great experience!

Need pest control services w/o the unnecessary up-sale on addl “treatments” and other gimmicks? If so, call The Pest Shop. Mike and his team, especially Brandon, are super knowledgeable and genuine pros who truly care about customer satisfaction and won’t try to sell you services you don’t need AND they don’t cut corners. They care and make sure you’re absolutely satisfied with their work.

I contacted Mike via Next Door and he quickly arranged to have Brandon come out to treatment my home for the huge American roach. Yuck!! Brandon was extremely professional, personable and very thorough not only w/the treatment but w/educating me on insects that like to come in the home due to the weather. Go Brandon!! 🤠
Give them a call for all your pest control services. You won't be disappointed!

Highly recommend the Pest Shop for their expertise with rats. The products they recommended worked wonders, and the young lady who assisted me was exceptional. Thanks to her and their effective solutions, my rat problem is now completely under control. Excellent service and top-notch products!

Good bye old pest service. After years of trying to fend off rats and hundreds of dollars on car damage, a different path was needed.
The staff was very helpful in helping us deal with our rat problems around our house. After listen to our concerns about our pet and other wildlife, they suggested a particular rat bait. They looked at our property on Google maps and suggested bait station locations.

The rats love our new all you can eat buffet stations. Sure enough, the rats dramatically slowed their feeding after a few days as the staff said they should.

With our pest service raising quarterly pest control rates, we are going to try our hands using the expertise of the Pest Shop team.

I will start with saying that I was very impressed with The Pest Shop's service. I reached out to the owner Mike Smith over Nextdoor during a discussion. I have a horrible fly problem as well as wasps nests. Due to my work schedule, I was not able to go to their location for product. Mike quickly arranged to have one of his guys, Zak, come out to spray the stronger product front, back, and inside garage. Zak was extremely professional, personable and very thorough not only with his treatment but with educating me on the typical behavior of flies, which I had had no idea. Anyway, he also prepped a bottle of a "Fly Bait" concoction, left me with the product and provided instructions for the solution so that I could do myself when the bottle ran out. I've had quite a few pest services over the years and this company is by far the best. Give them a try, you won't be disappointed!

Very helpful, very knowledgeable and they get you what you need to control pests.

Owner was Very Professional .. Knowledgeable .. Conversationally tailor my need to address a rodent (mouse) in my Apartment

Affordable and professional pest control for both business and residential. Very prompt response whether it’s via text or email. Will be preferring all my friends and family as needed. Thank you Shannon for your excellent customer service

Helped us a lot today! They knew way more than what I could find out on my own

Best service with the best product and very helpful service definitely come back to get more
Product to keep my house clean.

Highly recommend!
After getting frustrated with my monthly yard fertilizer company, I decided to take matters into my own hands. Now my yard looks great! They helped me put together a plan for my yard and sell high quality fertilizers in the store. Better than you can get at big box stores.
They also do pest control but I didn't use that.

We used the Pest Shop today for the first time. We were having an issue with rats in the roof space. The service we received was excellent. The gentleman who worked on the house was very pleasant, diligent and informed. We also changed to have the Pest Shop for our termite service. Compared to the company we were using for our pest issues Pest Shop has much better pricing and the people so much more personable. I recommend giving them a call and inquiring about their services and pricing.
Josette Harris

★★★★★ 5/5 — Effective rodent solution + super helpful shop

I stopped by The Pest Shop – Pest Control and DIY Products after dealing with persistent rodent activity and wanting a solution that actually works (and that I could use responsibly and correctly). The staff didn’t just point me to a shelf—they walked me through options, explained what to look for, and emphasized safe handling and proper use. That kind of guidance matters when you’re buying serious pest-control products.

The rat poison I purchased has been impressively effective for its intended purpose when used exactly as directed on the label. I noticed a clear improvement quickly, and it gave me peace of mind that I wasn’t just wasting money on something weak or gimmicky. The product packaging was solid, clearly labeled, and the shop also had the accessories and supplies I needed to do things the right way (which I appreciated).

What really stood out is that The Pest Shop feels like it’s run by people who know pest control and care about customers doing it safely—especially around kids, pets, and non-target animals. They answered questions without rushing me, and I left feeling confident I’d chosen the right product for my situation.

Highlights:
• Knowledgeable, patient staff
• Strong selection of DIY pest control products
• Rat poison performed very well when used as directed
• Clear focus on safety and responsible use
• Fair pricing for the quality and results

If you’re trying to solve a rodent problem and want real products plus real advice, this place is absolutely worth the trip.

Purchased 4 Rodent bait stations and poison on Nov 11 2025 - placed three around house and one by the pool equipment - as of Nov 16 found one dead rat at the side of the house and one large dead rat by the equipment - never had any poison work so well and fast - EXCELLENT PRODUCT - the stuff at the big box stores were non-effective and waste of money

I have been coming to The Peat Shop for over 20 years. They always know exactly what products I need to resolve any bug issue. They also spend the time to educate you, not just try to sell you something.