Dandy Home Service

I assume their service is more thorough than others on the market since they bring a huge vacuum into your house. I definitely recommend it for people with lots of pets. They were on time, fast, polite. Ultimately we got cleaner vents but there were some problems with the service overall.

1. Lack of understanding about how HVAC works - vents are not reversible and are pointed a specific direction in the room for a reason. Not everyone has the equipment and ability to correct air vents themselves. If you don't, definitely supervise them as they work.
2. They only clean the front facing part of the vent, not the back. This seems counter-intuitive to me.
3. We were advised drop cloths would be used but there were no drop cloths. Throw old sheets/towels over your furniture ahead of time.
4. They didn't speak up about possible problems/concerns. We found a vent screw in our garbage disposal when trying to run the disposal later that evening (no damage done thankfully). I would have much preferred one of them coming forward to say Hey, we lost a screw in the kitchen, please look out for it.

We had some serious problems with our dryer ductwork. These guys got us all fixed up, were very pleasant to work with, and gave us great value in their pricing, considering all the work that had to be done. My wife and I will be using them again. And don’t wait so many years like we did to have you ducts cleaned out! :)

The technicians arrived on time and were professional and courteous. There was no problem with my dryer after all and they left and did not charge a service fee. I will definitely use them again.