All reviews for Kool Koncepts

What an amazing service. There is a reason everyone gives the best review to Todd. His expertise and diagnosis, his honesty and his price are second to none. I wish I knew him a few years back. Keep up the good work Todd. People like him are hard to find.

Great working with Todd and his team to fix my AC - ready for Texas summer! 🤠

Excellent experience with Kool Koncepts! Their expertise to diagnose and fix an ailing AC is unmatched. They show up when they say they will and give the customer options that work. Reasonably priced and they don’t try to upsell a new system without trying to repair first. If you do need a new system, they can guide your decision for what works best for you. Honest, dependable, and trustworthy! Todd is great-a real AC whisperer!

Super pleased with Todd and Kool Koncepts. Great guy, great pricing and great experience overall. I had several companies look at my AC unit and they were by far the most professional and informative. No BS or trying to upsell me. Highly recommend them.

Todd came out for an initial service and quickly provided a temporary solution by hot wiring our system.We agreed a follow-up was in order to properly fix the problem. Since then he has been our go to person to resolve any of our problems. He is honest and upfront. Todd does great work, but it can be challenging to get in contact with him.

Todd had done work for us last year and did a great job! This year I have left two VM and not even an acknowledgment. Moving on to somebody else.

I don’t have the energy to go into what and how Todd treated my parents ….. did not fix the problem and now he won’t even take their
Calls ….. now they have a bigger problem ….

Called Friday morning to have someone check my AC. My call went to voicemail and I left a message. I received a text a few minutes later stating " Afraid I'm not available today...very sorry. Koolkoncepts." Whoever sent the text didn't bother to (A) let me know when they WILL BE available and (B) didn't call back or text either. So they lost a potential customer. Some of these 5 Star ratings must be BOGUS! So they definitely lost a new customer as I scheduled with someone else. I anticipated they would be busy and couldn't come same day. Maybe he didn't like the sound of my voice.