Water Damage Restoration reviews in Plano, Texas

Very disappointed. Servpro came to my house to do the mitigation for my insurance. They broke the countertop, which we may have difficulties to matching another piece in the bathroom. They also took the faucets away, which was unnecessary, they left some parts of the vanity that they took down and needs to be hauled out but most importantly, they are not returning my call to discuss and settle these issues. DO NOT USE SERVPRO

After having a negative interaction with another water mitigation company, I contacted multiple other companies when we had bathtub leak. All Dry was the first to respond. They came out quickly and took care of the moisture we had. We were in the process of selling our house so we needed a detailed report to provide to the buyers and Lee helped us out with that, even coming back later when we needed him to add more information to the report. They are a great family business and I highly recommend them.

After a pipe burst at my Mom's home we were in a terrible way. We were confused and overwhelmed. We had the good fortune to meet Vitaly at Restoration Experts and it was the best thing that could have happened. His team jumped in and did everything needed to contain the problem. They have the resources to address the problem and rebuild the property. Best of all they understand how to communicate with your insurance carrier, largely leaving me out of it. I received plenty of messages keeping me updated on the progress. Its so wonderful to know a team and organization that understands customer service. I highly recommend!

Vitali is awesome. My home was flooding and insurance was not helping. Vitali came in and spoke some sense into them and helped repair my house.

I recently had a water loss in my master bathroom. I reached out the Restoration Experts to discuss the damages and they had a crew out the same day! The technicians that came to my house were very professional and thorough. They explained each step as things progressed. We had additional days that required the technicians to return to do additional demo and check the drying process. They called when they were on the way and advised when they were 10 min away. I would highly recommend Restoration Experts to anyone looking for an honest, respectful and trustworthy mitigation company! Additionally, Vitaly handled all the communications needed with our insurance adjuster making things less stressful!

Chris was timely and very helpful. Thank you!

Flood damage from water heater in attic malfunctioned. Total home flooded.

Chris did a great job explaining us the damage and our options. Very professional.

Tyler and Andromache were awesome, they kept us informed, were professional and courteous

Kyle,Dom and Andrew. They were amazing with helping us out.

Used them twice! It really is like nothing ever happened! Love Chris! And Henry!

Andrew and Dom a very professional and knowledgeable. Well recommended them to everyone!!!! Thank you guys for your help as always!

Servpro guys were extremely courteous, knowledgeable and professional.
Thank you Zach and Kole

Like it never happened. Sean kept a vigilant eye and took complete ownership of the job. I appreciate all your work.

Andrew & griffin did an amazing job for sure recommend. Very professional and good with the kids.

Chris and Andrew were extremely helpful, professional and prompt. Would highly recommend them and Servpro to anyone.

Kyle, Dom, and Andrew were amazing with helping us out!

Very professional.Zach and Kyle did a great job and kept me informed about all the work they did.

Servpro was quick and responsive and gave us the best value in a time of need. Thank you for our lives easier when things were difficult.

Fantastic experience! They came out quickly (same day) and took care of our issues. Chris and Devin were professional and helpful.

Reached out to ServPro and spoke with Sara (A+ service) on Wednesday and they were out on Monday. Completed work and sent photos by 2:00 pm. Highly recommend, impeccable service.