HVAC reviews in Robstown, Texas

My AC went out after hours last night. I called McNatt, Inc. after 9:00pm. Chris M called me back. He was very patient with me. He ended up coming out after 10:00pm to fix my system. I truly appreciate him being so helpful on the phone and in person. I highly recommend McNatt, Inc.

This company installed the A/C in my new home 2 years (+one month) ago and it suddenly stopped working. I called them even though I hadn’t worked with them before as they installed it. In the middle of the day in a week day I was unable to reach someone in the office for an hour. Once I did reach them, they had a very bad attitude from the beginning and were incredibly rude and unprofessional. Then they immediately informed me it had been over 2 years, would not be under warranty and would be $8 trip fee and minimum $120 for the first hour. I requested a trip fee alone (even if it was more than $8) and then we could talk pricing once it has been assessed as it has only been 1 month over warranty period and I’d like it to be assessed before agreeing to labor charges on a seemingly new A/C system. I said I respected their warranty terms but would appreciate that first. Because of my concerns, they required a $128 payment beforehand to get a technician out because I “refused” to pay, which was not the case. I just wanted to see if it was something that should have been backed by warranty or not, because regardless, a 2 year old A/C should work.

McNatt has been nothing but amazing to work with, helping us navigate a couple of issues which have developed after a new install. (through no fault of their own). They've been communicative, helpful and every tech I have interacted with has been knowledgeable and friendly.

McNatt installed my new HVAC system and did an outstanding job. Their proposal was straightforward and understandable so I knew exactly what I was getting. The service techs were friendly and professional. They showed up on time and cleaned the work area when they were complete. The new system works great.
Very happy with their service and heartily recommend.

Mcnatt installed a mini split in our garage when we built our house 3 years ago. It leaked water into the inside garage wall from the get go. Mcnatt came out and tried to fix it Numerous times. Like at least Seven times. Most of the time we were charged to fix the same problem. We are having another company come out to fix it. Mcnatt sucks. We will make sure they lose more business than what it would have cost them to actually fix the problem.

did an amazing job

Awesome experience, very professional

Always on time to the point great job

First rate service. I highly recommend these two fellas.

My ac was broken.Worst ac company I have ever had. Dont use these people .

They’re amazing

They did a great job. Thank you guys. 🙂

Installed new HVAC unit this summer and performs colder and more efficient than any unit I've had.

Cool Guys came out on short notice and were professional and courteous. I'd easily call them again!

Cool guys are the COOLEST guys. They’re very helpful, and I can always rely on them. Thank you for helping me stay cool in this Texas heat.

I called Cool Guys as a referral from my AC repairman. I found their service exceptional and very reasonable.

This company cares about customers competitive pricing, lower then most and do what they say. Great guys to deal with. Highly recommended

These super nice guys were right on time, answered all my questions thoroughly & did exactly what they came to do. I strongly recommend them!!!

Best A/C company by far. I have done business with 2 others and Cool Guys blew them away! Great choice for all AC repair.

Great service. Came out same day. Quoted a low price, and didn't try to sell me on things I didn't need. Best A/C service in town hands down.

Best AC company in town! They repeatedly checked in on their work and came out immediately when we had a concern. Have to say they are an honest group of guys as well!