All reviews for Austin Area Plumbing
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Dennis helped us out of a tough situation and was very kind and helpful!
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Called Austin Area Plumbing for a toilet issue in an ADU and Blake advised us on what the issue could be and to contact the builder first since it was a new build and it should be convered under the warranty (we later learned that the structure was not covered under the warranty but that's a story for another day...). Blake's attitude was friendly and he was knowledgable and listened to our needs so we put Austin Area Plumbing in our back pocket for another time.
We later needed someone to help finish out and correct some plumbing permit work related to adding in a new sink as well as address a water heater error code so we called them again and Alex and his work partner (starts with an S?) came. They were also friendly and knowledgable, listened to our needs, and resolved the issues. We had an inspection and needed some corrections and Alex came out again to address this and the changes were approved by the inspector.
After having some additional work done we contacted them again to make sure the sink was installed correctly and Blake came again and the sink is now up and running. We also asked if he could adjust a shower drain cover in addition to the other task and he did and it looks great.
Each time we called we either talked to a woman (Melissa maybe) or a man whose name I don't think I got. They were both professional and knowledgable.
I liked receiving the quotes and invoices as they were transparent and showed us what we needed to know. There are also many ways of paying.
We would definitely recommend and use this company again. -
Dennis came out after a long prior job and replaced a leaking expansion tank on our water heater. Very quick and efficient. A1 job well done and very nice to work with.
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Dennis and his crew was very professional. Communicated with me throughout the entire process and the installation of my tankless water heater was very quick, thorough, and efficient!
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Highly recommend scheduling with Dennis. He’s extremely knowledgeable and on top of completing our water heater flush, he did a general check of things throughout the house and gave us so much valuable information. We really appreciated his visit and hope to have him do any future work.
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We are very satisfied with the service we received. The plumber, Mycol was very nice, friendly, professional. He explained everything that he saw that was wrong. He took pics to show what was the problem. And he put in a new commode. He removed the broken one and took it with him. I highly recommend Austin Area Plumbing, Mycol.
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Dennis was super helpful and got the job done quick. I’ll definitely be using him again
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We had an emergency plumbing issue when our water main broke in the front yard. Dennis was here within a few hours and diagnosed and fixed the problem incredibly fast. He was straightforward and honest about the pricing and even quickly checked the house for any other potential issues. Austin area plumbing gets my highest recommendation and will be calling them again whenever I need service!
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I needed a plumber to install a new tankless water heater. I spoke with James several times and he was so helpful and responsive. We have a new puppy and our old water heater quit. James was able to get Dennis out to our house the next day. Dennis was professional, knowledgeable, and did an excellent job installing the new tankless water heater in several hours. I am a REALTOR and will recommend them to my clients as well as friends and family.
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Dennis provided punctual and professional service. He was very thorough and friendly. He educated me about how to keep my faucets in good working order and told me about other potential issues related to washing machines and water heaters. I will definitely call him again for any plumbing needs. Okay
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I highly recommend this company! Melissa got me scheduled quickly, and Dennis did a fantastic job at my house on various tasks—servicing tankless water heater, installing pressure regulator, and shutting off gas connection in kitchen. Dennis was friendly and professional, with great communication about when I could expect him.
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This small local company is doing right by their customers. Unfortunately they are being held hostage by someone leaving bad reviews and demanding they pay to be removed. This is unacceptable and not a reflection of their work or quality. We support small business!!!
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Austin Area Plumbing is an excellent company. We had a water leak issue and Blake was so helpful and professional and Melissa was an excellent point of contact. She’s super friendly and knows her stuff. Thank you guys for such a great experience.
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You can trust all of the positive reviews on Google like I did when I called Austin Area Plumbing! Blake was assigned and came out quickly to fix our issues. He was friendly, knowledgeable, professional, and did excellent work. The price was very reasonable given the work performed. I will only call this company from now on for plumbing needs. Thank you!
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Garrett originally came out for an estimate to replace my old tank water heater with a new tankless one. He listened to my situation, answered all my questions, and consulted me on the process. Then, Garrett and Mycol came out to do the work. Both of the are professional, friendly, and are sticklers for code and neat work. My tankless water heater and all the adaptations and rerouting were done beautifully. I highly recommend Austin Area Plumbing for professional, top-tier service.
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Quick response when I called to report a problem, and quick response for the technician to arrive! He was very knowledgeable and professional. Really appreciate the good work from Mycol!
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Dennis Damer with Austin Area Plumbing did a fantastic job fixing my bathroom issues. He came when he said he would. He was very professional, kind and knowledgeable. I highly recommend Dennis and Austin Area Plumbing for all your plumbing and drain cleaning needs.
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I absolutely love working with Melissa and her team! Their communication is top-notch, they are always super professional, and it's clear they genuinely care about their customers. Whether it's a small repair or a bigger project, they consistently deliver excellent service. Highly recommend them for all your plumbing needs!
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I definitely need to leave a review for Mycol at Austin Area Plumbing
Mycol was very knowledgeable friendly and professional.
I had no idea what was actually happening. So I went to my neighbor for his input and Mycol took the extra time to explain everything to us ..
I will definitely use him again amd refer him and the company to anyone that is looking for a plumbing service.
Thanks again Mycol!!! -
The Master Plumber Dennis and Assistant Plumber Star were exceptional and Professional in how they represented themselves and explaining the entire process of the job to replacing an existing Rheem Tankless Water Heater with a Rinnai Tankless Water Heater. I would recommend this Austin Area Plumbing for your next job.
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Melissa was super knowledgeable and very pleasant to talk to. They made sure to get me taken care immediately within an hour someone was at my door. The service guys were both very friendly. Would highly recommend using them for any plumbing needs.