All reviews for Beyond Wow Plumbing & Drains
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Very thorough. Nicholas explained everything he was going to do and how long it would take. After he was done checking everything including pipes under house, water softener, etc., he explained what he did and how it all looked. He took pictures to send to me so I can get a glimpse of what he saw. After I paid, he told me to call if I had any questions (large or small) to the office. Nicholas is a great guy, would highly recommend S&D. (He even drove in traffic from Taylor to where I live in Kyle)
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My initial phone call to the company was taken by Zoe, who was cheerful, sympathetic, and knowledgeable. Kyle arrived on time, reviewed the problem, and presented several different options for how to proceed. From the beginning to the completion of the work, he was patient, respectful, and professional. I am completely satisfied with the work that he performed. I especially appreciated that he took time to clean up thoroughly. I don’t know how prices compare to the competition, but they seem reasonable and are definitely worth the superior service.
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I called for a water leak on Sunday. S and D called Monday morning and dispatched Esteban to me Monday afternoon. Esteban provided a quick diagnosis of the issue and provided both short and long term solutions. Choosing the long term solution, Esteban completed the work quickly. He was very considerate and responsive. Taking time to answer questions I had about other plumbing matters. He could have left and drove off but saw that there was additional complimentary services that could be performed. That service provided much needed peace of mind for the future. Esteban is a fantastic representative of the company. Having done business with two of your technicians, it is clear why I continue to come back to S&D. Thank you very much! Michelle
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I have been using S & D Plumbing for years. They have done several jobs for me including toilet and hot water heater replacement. All of the technicians have been totally professional and friendly which does help. Wanted to give a shout out and kudos to Nicholas Salazar for his knowledge and advice on how to drain and maintain my hot water heater. He is great plumber and even a better person. Thanks guys.
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When Jason arrived, in the pouring rain, he went straight to work with diagnostic tools to figure out the root of our problem. We are grateful that our problems were figured out at the source in the bathroom and upstream. He was very kind and mostly thorough finding what had failed and exactly what needed to be fixed in our home. Thanks, Jason, for all your work and help. We look forward to having the crew out tomorrow to get the work done.
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Called S&D about about a water leak in our front yard. They arrived less than an hour later.
Ryan was extremely professional and efficient while repairing our leak in the 100 degree heat. We very much appreciate his hard work. -
Nicholas Salazar was a great technician. He was very communicative, transparent, and answered all of my questions. He walked me through the pros and cons of different repair routes and let me make the decision. He was friendly, accommodating, and did professional, quality work. The call center staff was also extremely friendly and prompt. Would recommend!
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We called S&D Plumbing for help dealing with a leak in our yard. We received a notification call 25 minutes in advance confirming that it was still a good time for them to come out (which was very nice) and then Jason Radford arrived as promised. They even sent a photo of the technician so we would know who to expect, as well as a link to a "Truck Tracker" app so we could see exactly how far away the tech was. That was excellent!!
Jason explained the potential costs upfront and then started digging. He quickly isolated the source of the leak which was unfortunately related to the sprinkler system which S&D does not currently handle. He still made sure to show me very clearly where the leak was and even shut the water to it so it doesn't continue leaking while we wait to get it repaired. He gave me the option of either leaving the work area exposed or refilling with dirt. Since we hope to get it addressed soon, I chose to leave the area exposed so he set up a caution tape barrier around the area for safety. Even with the hole, the area still looks tidy with dirt piled nicely on a plastic tarp and sod piled to the side to be reused.
He then did a couple plumbing maintenance checks and made recommendations based on the results. He was friendly and polite and even covered his shoes with booties when he came into the house.
I'm just disappointed this wasn't an issue that S&D could address because we know we can trust their work. We have been using S&D Plumbing since May 2016 and have been very happy with the service overall and the techs that have come out each time. I'm really hoping we don't have many plumbing issues pop up but it is nice to have a reliable and trustworthy company to call on should the need arise. -
Aurelio and Carson are amazing! They are both so professional and knowledgeable. I never felt rushed when I was asking questions and they always took their time to provide informative responses to address my questions and concerns. I would most definitely use S&D Plumbing again!
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Everyone at S and D plumbing was awesome. Very helpful, friendly, professional and very informative. They responded to my needs so very promptly and gave me the answers I needed to retire my plumbing issues. Ryan was awesome. He found the problem and fixed it in a matter of hours. I would definitely use this company again, in fact this is the ONLY company I truly trust AN
D will use in the future. -
This business stands out as a beacon of reliability and excellence in the plumbing industry. With a team of experienced plumbers, they approach every challenge as a dedicated problem-solver, ensuring that each issue is resolved with precision and skill. Customers consistently praise the well-equipped professionals who tackle plumbing projects with cutting-edge tools, showcasing a commitment to staying ahead in the field. What truly sets them apart is their dedication to fair pricing, making quality plumbing service accessible to all. Their emphasis on timely completion reflects a respect for clients' schedules, while their emergency response team ensures swift and effective solutions during urgent situations. Moreover, the commitment to clean work underscores their professionalism, leaving customers not only satisfied with the results but also with a tidy and organized space. It's evident that this business is a reliable partner for anyone seeking top-notch plumbing services.
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We were so impressed by the customer service at S&D Plumbing and especially with Jorge Reyes & Alex. Jorge fit us in same day and took time to diagnose the issue, explain it thoroughly to me and come up with a solution. I was so thankful for the attention to detail and quick solution. I also appreciated the time he took to complete a complimentary inspection of our water heaters. I would recommend S&D and especially Jorge Reyes to anyone with plumbing needs. We will definitely be using them again. THANK YOU!
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Justin arrived on time and was very professional. He explained what he was going to do and got it done quickly. He even made time to check an additional matter that I hadn't even discussed when bookingand quickly remedied the minor issue. Moreover, he was exceedingly friendly to our fur baby. 5 stars all around. Would definitely recommend!
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S and D Plumbing was able to come out to my home the next day. They were polite, nice and knowledgeable. They confirmed with us every step and made sure we were ok with the price every step of the way, which is great. No surprises at the end. They were able to fix the pipe leak to my house on the spot. It was quick and easy. I would highly recommend them and will use them next time we have an issue.
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I had my annual checkup with Kyle and his ride along Coach Cobb. And I must say for a plumbing visit it was very pleasant and informative. Not just having the work done but Kyle was happy to explain the process making sure I understood what he did and why. Coach Cobb is amazing with her questions and sharing her insights and ideas I think I just made 2 new friends. Thank you for your professionalism and delivery of quality work. Five Stars 🌟 to you both.
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Christopher and Aurelio came out to service our needs. They were on time, polite, knowledgeable, and went straight to the business of searching out our mystery leak.
I knew within minutes of their arrival we were in good hands. They did a great job!
Kristin was also professional and polite when i called to set an appointment. I'm comfortable recommending this business. Good business, good people. -
I woke up to a broken and leaking water heater, and S&D Plumbing came through! The service, pricing, and experience was top notch, and the technicians took the time to explain the features of my new water heater and ways in which I can prevent plumbing problems in the future. I’d always heard that S&D Plumbing was top notch, and I’m glad I was able to experience it. Thanks for doing business the right way, I highly recommend!
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We had a gas leak in our house yesterday, tried to call our recommended plumber but they cannot make it till next week. I did some research and decided to call S&D plumbing. They sent Weston Lemons out within couple hours and he fixed the issue. Weston was very nice, friendly and professional. He helped check around the house for other areas too. Very good service!
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Aurelio and Diego did a wonderful job of diagnosing and repairing my plumbing problem. They worked quickly and expertly to get everything working right again. Both were very polite and very respectful of my home. I will call S & D the next time I have a plumbing problem.
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Super impressed with my experience from start to finish. The customer service when making the appointment was excellent. She listen and was able to send someone out same d as y within an hour! Jess was very helpful and provided me with a explanation of what he was going to door. He also made a great suggestion on an option to help prevent future damage to the pipes. The work was done immediately and I was able to use a $35 senior discount, which was appreciated. Thank you so much Jess! I am happy that I found you!
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Had a low water pressure issue for about two weeks. Called S&D Plumbing and was able to get an appointment the same day that morning. Esteban and Coy arrived and were very professional and took care of the issue, showing me all their work, every step of the way. Highly recommend them!