Comfort Cleaning

I purchased the chimney inspection and sweep voucher for my one-story home. When I called to schedule, the company refused to honor the voucher as written.

Despite the Groupon clearly listing "Inspection" and "Drafting Test" as included services, the staff insisted on an "all or nothing" approach, claiming they would only come out if I paid for a full-price, top-to-bottom cleaning. They completely disregarded the 10-foot coverage included in the voucher and used it as a bait-and-switch tactic to upsell a much more expensive service before even seeing the chimney.

If you have a gas fireplace and just want a safety check/pilot light relight, look elsewhere. This merchant seems more interested in forced upselling than honoring their advertised deals. Thankfully, Groupon refunded me. Save yourself the headache and call a local San Antonio pro instead.

This company is using my company name and confusing customers. I have attempted to call them and Google to resolve this issue. I apologize for the customers that are dealing with this. We are looking into legal resolutions at this time.

We apologize to the customer confusing our company with this one. Comfort cleaning, LLC is in no way connected to this company. We are looking into a legal resolution for this problem. Again we apologize for the confusion.