General Air Conditioning Inc.

Awesome service! We have used General Air for over 25 years and would not have anyone else. They are reliable and trustworthy and give you options for any repairs or replacement. Best Service for small company!

Excellent service. The owner provided me with the specifications for different options for a new HVAC. The pricing structure was flexible; I did not have to buy a bundled product. As I already had a wireless thermometer, a whole house and HVAC surge protectors I was saved the cost of buying these items. The company pulled the required permit, and the employees were a pleasure to work with. I appreciate their attention to detail. I look forward to doing business with them again.

The owner, Mr. Tim Bruce, takes the time to present the product and answer any questions. My wife and I were impressed with his knowledge and recommendations of the Trane line.

Of the total 3 bids we received, the other two from the Orange and Blue Home Improvement Stores. I'm glad we chose this locally owned company, we didn't regret it.

I would like to recognize Victoria and David, our installers. I was extremely impressed with their attention to detail with their work and resourcefulness.

The home builder had made only one drain for 2 units. While not the fault of General Air Conditioning, this would make future servicing difficult. Victoria created a valve system which would allow easier service for both units.

The new Trane units are phenomenal! So quiet both inside and outside. CPS Energy has an available credit, all the paperwork was filled out and taken care of by Sara. There are available Federal Credits, those you have your accountant file.

The entire staff was very knowledgeable, hard working, and extremely courteous. I appreciate all their efforts at making everything just right, the replacement of both my units was a pleasant experience.

The staff was punctual, keep the work area clean, no damage to our property, and they finished on time. I would definitely have them do maintenance, repair, or another installation.

Update: After trying another provider for my ac maintenance and not too impressed with their level of service.

I signed back with General Air Conditioning. They were able to see me bright and early the next day. On time, Christopher serviced my two units.

Checked the indoor air handlers and outdoor condensers. Gave the condenser coils a wash, with a cleaner and water from the hose.

Took it a step further and cleaned the organic materials that accumulated at the bottom.

He asked if the house was harder to cool. With the extreme summer we had, I'd assume it was par for the course.

However, due to his readings of my units. While I was within range of refrigerant 9 lbs +/- 3 lbs, they were on the low side at 6ish lbs.

He recommended options, wait until next winter check or fill the freon. He also mentioned the potential of saving money.

If the unit is at optimal level of freon, it works at its best. That coupled with the fact we live in Texas. Where it is boiling 13 months out of the year. We.want.optimal!

Sure glad he presented me with the actual numbers. Told Christopher to fill'em up!

He presented the after figures and it was great. The house felt so, so much cooler and back to normal.

I'm so glad I came back and had my units serviced by Christopher.