All reviews for OMG Kitchen & Bath Remodeling
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3-year update on work: (1) concrete pour of $7K has started to crack and fail, (2) gutters of $4K coming off, (3) vinyl installed wasn't sealed right.
Frankly they get 2 stars: They were professional, timely, and the basic work done. I think they are honest but that's not enough. The big stuff was big, and the prices were as inflated as the 4.7 rating I'm seeing. They may have grown since then, but I'm still paying for it now. -
Completely unprofessional, rude, and overpriced
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Disclaimer* I am not basing my review on work done, because none ever got done. They didn’t seem interested in getting the job. This is simply based on customer service when I was interested in interviewing this company and getting a bid for a major kitchen job.
Called to get an estimate in September 2018 after seeing their sign when driving by. One star is only because they did send someone out within a week of me calling. He came wreaking of cigarette smoke and dressed in dirty shorts and T-Shirt. I really didn’t want to let him in my home only because the cigarette smoke was so overwhelming. If I’m going to turn over around $40K plus for a job, I think there needed to be a bit more professionalism. Next was a “maybe” we can do this attitude. Don’t get me wrong. He was nice, but didn’t really seem interested in the job, which by the way was a full kitchen cabinets and countertops redo.
On his way out he said he would have a bid for me in about three days. A week passes....then another... no bid. So I follow up with a phone call to inquire and was met with apologies. Was told I’d have the bid in a couple days and another week passes with no bid. I call again. Same song and same dance by a woman in the office. And repeated the process one last time. After six weeks I decided they must not need or want my business and blew them off like they did me and got a company that cared.