Masonry Contractor reviews in San Antonio, Texas
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Great company
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Great people
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Great company!!
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I'd watch out for this organization. They don't take accountability for their actions. They damaged my property and denied it happening while they were working.
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Called for an estimate for North Star Mall green landscape install & maintenance & the woman who answered the phone had no previous customer service experience. She was extremely rude & when I asked to speak to her manager, she said she owned the company.
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I had Cribley put a retaining wall in back in 2008 at my house in LaVernia and was so pleased with them then I had Jason come out and quote on extending it. I'm pleased to say they still offer top notch construction at a very fair price. The crew went above and beyond the scope of the prroject and were top notch all the way around. Can't recommend Cribley Enterprises enough if you need a retaining wall or driveway leveled.
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I called for a quote for a residential retaining wall. I was put in touch with Jason who does the residential quotes and after setting up an appointment he canceled twice. I was very understanding of this as things happen. He finally came out and gave a rough estimate of 5 to 6k which is along the lines of what we figured. He said he would email the estimate later that day. Finally after texting him and asking why we had not recieved the quote after a week he emailed the estimate. The estimate was over 8k and was not even detailed with items such as labor or materials and did not mention additional drainage I requested. Honestly it looked like it was thrown together in 15 minutes. I texted Jason and asked what was the breakup of the quote and why was it so much higher than we expected. I also asked if there was anything we could do to bring the quote down to around 5 to 6k and he never answered me. I really wanted to do business with the company since they have such a good reputation with retaining walls. I will take my business elsewhere now.
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I would never recommend this company to anyone. We used them for our pavers and the pavers are defective. We have been asking for them to fix this since earlier this year and they keep going back and forth with Pavestone, the manufacturer. Sadly, 7-8 months later there is still no resolution. The customer service is horrible and the owners son, Kyle is rude, unprofessional and doesn’t have any knowledge in this business. He doesn’t return any phones calls and the one time I happened to speak to him, he hung up the phone. They claim to be the best in town, but are the worst. If I could give zero stars, I would.
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We are very pleased with the work that Cribley Enterprises did on our residential retaining wall and landscaping project. We found Jason Grohman our initial contact for our estimate and our Project Manager very personable and easy to work with. The wall crew under the guidance of Lalo did an outstanding job on our retaining wall. Their experience and attention to detail was excellent. Jason was also excellent about working with us to schedule our new fence installation prior to the majority of landscaping work being completed, to eliminate damage to the new hedges and shrubs. As a residential customer, it was a big job for us, which included a 100-foot retaining wall, new sprinkler system, and sod, as well as over 70 new shrubs and a 20-foot Monterey Oak, and we are more than pleased with the results. It was nice to work with one company that was able to complete not only the wall, but substantial landscaping and sprinkler work. I would recommend Jason, and his crew to anyone wanting to take on a residential project such as ours. Thanks Cribley Enterprises for working with us on our project.
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Jason came out and did the estimate for a 100’ retaining wall, which was in the ball park of what I was expecting. Said estimate was good for a year. Five months later, I asked Jason to come back out and confirm the work included in the estimate. He came right out and I’m thinking this is a great company. I requested the drawings so I could get POA approval, Jason told me they’d be ready in a day or two. Then...nothing. No replies to emails. I finally called the office, the lady who answered the phone assured me either she or Jason would call me back....nothing. Completely ghosted. Delayed my project for three months, finding another company. If you lose interest in a project, have the courtesy and integrity to tell the customer.
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We can not say enough positive about working with Jason, Junior and crew, and Cribley as a whole. Everything they said would be done was done…and then some.
I got a positive vibe from the get-go when they showed up EARLY, earlier than we expected. That alone is different from most contractors. They arrived on site and got to work. There were a couple days I heard them start working even before 8:00am. They always worked with good attitudes and zero excuses for anything.
There was a mistake along the way. I was afraid to express this because I know what it’s like to work with other contractors. It was brought to Jason’s attention and he said they would fix it. Again, zero excuses!! We honestly could not believe our ears that they were going to fix the problem as they were very close to completing the project.
Junior and his crew were all super pleasant to work with. They even helped us out with something at the end that was not expected of them.
About the negative reviews: all of them are on communication. None of them were on their actual work…which was exceptional. I didn’t haven’t any problems with communicating with Jason. I thought he was professional throughout. I guess if you are going to expect ongoing communication without showing a commitment to hire then I understand. This is a job that pays the bills…time is valuable.
Again, this company did everything so well. This review can’t show our approval enough. We are so thankful that they were recommended and they fixed the atrocious work that was previously done by another contractor.
Satisfied customers…
C & A -
Last spring Jason of Cribley, had his crew build the fence below, added flagstone to our backyard, and converted our front yard to hardscape. We also started using their maintenance crew for our lawn. We get compliments on our yard almost every time we are outside.
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Absolutely wonderful work. They listened to what I was requesting and made adjustments if I had quick changes. I had current with pavers placed and I’m very happy
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We are very picky about repair quality as we are both decently skilled DIYers and had originally planned to have a handyman repair a hole through the brick from a doggy door in our house. We realized we wanted pros to get the best repair possible and are glad we changed to Sanchez Masonry - we are pleased with the high quality brickwork they did, and grateful they could accommodate a last minute request to add insulation and some waterproofing in the wall behind the brick as well.
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I called this company for an estimate to repair a broken stone on a rock bed. I spoke with Jose and was provided with starting fee of approx $150. He did inform me that the price could be as high as $250. I felt this was way to expensive for just one stone. I thanked him for the info, but expressed that the price was (for me) too much. To my surprise he sent me a text later that evening and offered to do it for free!! I was shocked and didn't know what to make if it. He asked me for my address so i assumed he was serious or why else would he ask me for it. Unfortunately, i have not heard back and now when i call i get no answer. I am not amused and feel this is just bad business.
The reply posted is not true!!! I provided this man with my address and called after a few days had passed. I left a voice mail but did not receive a call back. He did however find time to send ne a text after my review that included laughing emoji. Very unprofessional. -
They did an amazing job on my back yard. I’m so greatful for this young man and his father
who were such a good people with me and gave me a good treat. -
Great service! prompt answer to my call, reasonable estimate Job well done in the predicted time frame followed by cleaning up. Superb! I strongly recommend them
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Great Work
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Good work 👍🏾
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👍🏻 very good work
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The best, excellent price and quality.