All reviews for Poolside Services

Very good.

Very happy with them
Responsive

Absolutely love the people and the service.

Very good at the job they perform

Very friendly and professional staff. Prompt service.

Excellent and quick help. Resolved the issue. Great service.

Very responsive and great follow up. Thanks Poolside!

Thank you, Poolzone (formerly Poolside) Technician Chris, we greatly appreciate that you went the extra mile in getting our hot tub running again.

I would 100% recommend this company to anyone needing pool services, repairs or new builds. They are extremely professional, kind, and they are amazing to work with!

We have been using Poolside Services for 6 years now and they always come out in a timely fashion, do the job right and at a fair price. - Bill B

Poolside was very rapid on responding and fixing my problems. The tech that came out was knowledgeable and very quick with the repairs. I will definitely recommend Poolside to anyone that needs pool repairs.

Poolside Services & PoolZoom are true professionals! They’re responsiveness to service and/or upgrade requests are second to none! Had Mike and Charles install LED lighting (replacing old halogen lighting), a new IntelliFlow Pentair pump, a new control panel, and I couldn’t be any happier! Prices were very reasonable, more than fair, and most importantly the work and results were outstanding! I give them my highest recommendation and you’re welcome to contact me at any time for more info!

Mike and his crew have always taken a personal interest in our project, from start to finish—from driving around town with us to show us previous projects before we hired him to do ours, to coming out personally several years after completion of our pool to check on a light that was out.
We chose Artisan Pools initially because of the value of what Mike offered us at a lower price point than other pool companies in town. Undoubtedly, had we chosen a different company, we wouldn’t have gotten the same level of personal attention and commitment to quality during—and especially after—construction.
Our pool is the centerpiece of our backyard, the envy of all the neighbors, and we credit Mike and his crew for bringing our ideas to life!

The staff at Poolside Services are quick to answer my questions or concerns and professional in handling them.
For years, I had trouble every spring with algae and milky colored water when I handled my own chemicals. I finally gave up and made the call to Poolside Services. My pool has sparkled ever since!

We have not been able to use our pool in months. Issues with replacement parts, low staffing, and poor communication plagued us through 4 different pool service companies.We called Poolside on the recommendation of a neighbor. They fixed the problems THAT VERY DAY! They are responsive, professional, communicative, and we will never use another pool service company again. Thank you for giving us our pool back!

Awesome service! Had a stuck skimmer basket, service tech, Jacob showed up on time and removed basket, cleaned filter, vacuumed pool and added chemicals in about an hour. Glad I called them.

Needed my pool pump replaced. They did it in 30 minutes very professional and efficient. I couldn't ask for anything more. Since my pool pump was Energy Star Efficient. It qualified for CPS rebate - Poolside filled out all the paper work and I just mailed it in. Thanks Poolside Will definitely be calling you again for my pool concerns AWESOME AWESOME

Hi, I have been with Poolside Services for a very long time. They have some real good service. The Lady who runs the Office show, Danielle, she keep all of us customer her concern and give all of U the great personal service, whether it is billing or making sure we get the Best of Service in our Pool cleaning, she is on Top of all of this Service, that is the biggest incentive that I do business with Poolside service, although I have never met Danielle in Person, but I have many times talk to her on the phone and always got the best service ever. As long as Danielle is runing that show, I will always be a good customer and prefer this Service to all the people i know that have Pools.

3 stars because I have had mixed results with them. When I have gone into the store, the service department has helped me with a couple of problems that I as a "do-it-yourself" person could fix. On the other hand, when I needed them to fix a problem that I couldn't and have called, I always get the answering machine and when I've left a message, they have not returned the call. Good for them they are that busy...

Update 6/20/25: Poolside acknowledged not calling and is working diligently to earn our business. So far they have been professional discussing the issue.
Original: Had an appointment for 8:30-9:00am. 9:30am rolled around and no one had shown up so i called and was told Mike would be there sometime in the morning, but definitely before noon. Noon rolled around, no Mike. 5pm rolled around, no Mike. No one called to check in, apologize, or reschedule. That's a bad way to start. I would have understood if someone called with an update, but there was no communication.

RUN! Not worth the headache!

Pool resurface project started in August. Project finally got done in Dec. Pool maintenance / cleaning is SUB-PAR.