Water Purification Company reviews in San Antonio, Texas

Salespeople were very nice but did not go over warranty or maintenance instructions. Installer was nice and explained most of the installation but had no knowledge about warranty. Over the process was good, everything seems to be working fine. I would recommend to my friends and neighbors.

For over a month and a half, I have been relentlessly harassed by Leaf Home Water Solutions, receiving at least two unsolicited calls every day. Despite blocking and reporting these calls as spam, the company persists, using different phone numbers to bypass these measures.

To be added to their so-called “no-call list,” they require me to call an 877 number. I categorically refuse to do so, as I have no intention of engaging with a company that demonstrates such blatant disregard for personal boundaries and employs aggressive telemarketing tactics. This behavior raises serious concerns about their trustworthiness and the quality of their services.

Let me be clear: I do not want to receive any more calls from Leaf Home Water Solutions. If this harassment continues, I will persist in posting reviews and raising awareness about these practices. While I won’t provide my phone number—given their untrustworthy conduct—I am one of the many individuals who has endured this incessant harassment.

Stop calling me immediately.

Setting up my first annual service. Called that national line for service and asked what is the local number for Service, Giving me the runaround about they do not have a local phone number and that they will contact me. The operator was eager to take my $398 for my service even though the company hasn’t done nothing except push my call to someone else. If I would have known that the cost of service was this high plus the headaches of just getting an appointment for Service, I would’ve gone to another company.

Started off strong. I live on a well and everything was an improvement to what we had. A year later, I can’t get anyone locally to provide service or look at the issues I’m having. Direct contact doesn’t respond. Office sends me to support, no one calls back. No yearly inspection. Wondering what I spent money on.

Alejandro did a great job explaining all of our options and answering all of our questions. I would highly recommend!!!

Leaf home rep was very knowledgeable (Alejandro Garcia) when it came to explaining the products I purchased.

Alejandro was very professional and informative in making my decision. The installation was top notch and I recommend them to anyone !

Alejandro did a great job of explaining our new system and installation was next day and very professional.

Both sales and installation were prompt, courteous and professional. I highly recommend this company.

Both the Sales person and the Install crew were professional and friendly and on time. This adds a lot of value to a great product. Jesse

I’m looking for a water system for my home. It’s over 3000 square footage..
Every time that I read your reviews and it can be for this company and any other company,, The worst part of it,,,it never fails. The customer service after everything is installed.,,, IT’S TERRIBLE!!! 😕. These poor people that have already paid you off,, And they need you to come back and fix things or just maintenance,, It’s terrible!!! 🧐What the heck is wrong with you people get your head together and work right? 🙄🙄
How do you build up your business if you have such terrible ratings for your Customer service?… It’s like I have the money I’m done. The rest does not matter.

If this is such a need for us and you are putting it out there as your business, I don’t understand why you don’t put your hundred percent to the end of it all!!!! 🙄🙄
Remember your business grows by everyone sharing it how well it went!

Highly recommended! The whole process was easy and well explained. Alejandro took care of every details until everything was installed. He made sure to show me how the system works.

Had a great experience with Alejandro Garcia he explained to us the great benefits of choosing the right system for our home installation was done same day and Pablo was great at explaining the installation process

UPDATE: we are 2 months in and they are still NOT taking care of our system. We have met wtih multiple people and all of them have made promises - and DONE NOTHING! So frustrating. MOVE ON!! I would NOT use them. Very aggressive in the sales process with a very high pressure tactics. Sales told us the system would be set up on the west side of the house and we would run an extension cord across the driveway. We found this to be unacceptable and had our contractor come by and put in an outlet. When operations arrived, they stated it would not be possible to install there, and put it on the opposite side of the house. We now have an extension cord in our flower beds and yard, a draining pipe across our walkway and a cord hanging from a fence post. It looks cheap and unprofessional. We have called and texted and tried to communicate with them. Everyone says this is just the way it is! I had a water softner for 10 years, and it looked NOTHING like this mess.

Alejandro Garcia was amazing to work with. He made the whole process fast and easy and explained everything clearly about the water system. He’s a great salesperson, professional, helpful, and very knowledgeable. Highly recommend!

Fast service and great at what they do . The seller, Alejandro was great and helped us understand everything at a very fast pace and explained everything to get us ready for our installation the very next day and answered all our questions super friendly and very informative . The plumber or installer Josue, was super friendly and got things done very nicely, he answered all our questions explained everything we needed to know and did an excellent job he’s a Pro ! We are very happy and excited to see the changes in our water thank you so much ! The H. Family

Sales rep gave very clear and concise presentation. Heather was very knowledgeable about the system and willingly answered all questions that we had. Not hard sell at all. Installer was prompt, accommodating, and did very neat work. He also answered operational questions willingly. Overall very satisfied.
Joe & Oralia Barker
Uvalde

Leaking water line. Was repaired within a few hours. Job well done and expidited quickly. Thanks for a great job. Appreciated greatly.t

The entire service could not have gone any better. These guys were professional, respectful and very knowledgeable. My installed got everything in a lot quicker than I anticipated. I would recommend LeafHome Water Solutions to everyone. Thank you guys.

Have had a professional and pleasant experience from the sales person to the maintenance and service department. Unlike a lot of places that are hard to work with once you buy their product, we have always had prompt service with any questions or needs. Our service tech Eli, in particular has always answered our calls and responded immediately in a professional and friendly manner, and always ready to help. Has been a good experience so far.

The sales process was very smooth with Alejandro Garcia making it the best decision for our home and family. He was able to get us the system scheduled for installation the same day and the installer Pablo was very great at explaining the system once it was installed. 100% recommend this company.