PRK Services, Inc.

I must say I am pretty impressed with the folks over here. My AC went down this Spring. Luckily we hadn't hit me a grigiously hot part yet just slightly horrible hot part of Texas. Lol. So I call them up speak with Angela Who is super professional and very sweet and understanding. I wasn't able to meet them the same day but they were out the next morning.

The gentleman they sent out was Ian who I later found out runs the shop he had been doing extra duty during this whole Corona crisis. In any case he lays out very cut-and-dry what needs to be done and gives me a couple of options. Once we had our decision made he got the parts ordered. As soon as the parts were in he sent two guys out and they were done that afternoon.

Preston and Ethan is who they send out and I must say Ethan probably is in training just based on the way that Preston took the lead. But let me tell you these guys work. I didn't see them stop for minute they just came and did what needed to be done. They wore a mask when they were in my house which we appreciated and cleaned up after themselves. The gentlemen were professional, polite and respectful to my wife and kids not just me. And just because i'm one of those annoying customers that likes to understanding an d learning new things, Preston was kind enough to answer my questions about my air conditioner sorry heat pump how and why the parts get installed the way they do.

In short weather talking to Angela, working with Ian, or working with Preston and Ethan every person here has been very professional and I would highly recommend it PRK services for anything have anything having to do with you HVAC. Thanks y'all we appreciate y'all very much.

Lovely people. I have used them both personally and professionally (at a property I manage) and they have always been top notch.

The work they do is great and the customer service is equally impressive.
Special shout-outs to Keith, Lermon, and Karen.

Wouldn't use anyone else!

Young man named Oz came over....(Osvaldo).... I had called late at night the prior evening because my air died!
They said they would be over second thing in the morning right after their first appointment they had scheduled and they were here right on time!
Oz the young man who is totally professional and was able to explain everything to me as I peppered him with questions! My unit is 17 years old and they got it up and running again and when it comes time to replace this unit I will be calling Oz back!
He represents this company very well and I appreciate the service!
Recommend!!