Constraction reviews in Schertz, Texas

Pool looked great for about 6 months but the last 3-4 months either the pool tech didn’t know how to clean the pool or claimed the gate was locked when it wasn’t so they wouldn’t have to clean it

I've been using this company for about 6 months now and I had to cancel the service today. This company is very expensive for what you pay for. I was paying $270 a month for a small shallow pool to be cleaned which I do feel they were taking advantage of me like most contractors do in this area but considering some of the other pool cleaning companies in the area are a lot worse I sucked it up and paid their price hoping for better service. On top of that they will not clean your pool if it rains outside, they say it's due to potential lightning even though there's no lightning. In fact today I spent 20 minutes outside today talking to the pool cleaners about another potential pool issue and there was no bad weather at the time so that excuse is just a plain out lie and flat out laziness.. Instead of them rescheduling cleaning of your pool they take your money and you have to wait until the next service appointment for it to be cleaned and heaven forbid it rains on that day. I will admit that this company is better than a lot of the other companies in the area but it is just unethical for them to continuously bill you full rate without cleaning your pool and then find every excuse possible to not do the service. I know it doesn't rain much in this area but when it does they don't like to work but yet they will take your money which is already overpriced. I have no problem cleaning this pool by myself and that's exactly what I'm going to do and save myself nearly $300 a month doing it. Companies like this don't deserve our hard-earned money especially when you bring up them not cleaning your pool while being charged and then their response is an email with their "policy" attached that states they don't clean pools when weather is bad but bill you anyways, screw this company!

Terrible customer service. Pool was unswimmable for an entire month. They kept coming, no improvement. This picture is 4 days after a service call. When we reached we reached out to them, the owner, Tina, hung up on us. Very rude and unprofessional. We switched to a different company, who was able to clear it up in less than a week.

Shawn did an excellent job! He also explained the control panel to my understanding.

I was going to hire ASP for a one-time pool clean as I was moving on short-notice and the bottom of my pool was dirty. The representative convinced me to go with their monthly plan. In the three weeks that ASP serviced my pool, the only thing they seemed to do was add chemicals and empty the leaf trap. One week they did vacuum a corner of the pool, but otherwise after a month my pool is in more or less the same state it was prior. This means that now I have to spend one of my last weekends in TX cleaning my pool rather than enjoying the pool or spending quality time with family.

Do not recommend hiring them.

Front office is great. Zach has been servicing my pool and his attention to detail and communication can't be beat. Takes his time and makes sure it's always crystal clear!

So disappointed. We started off very hopeful that ASP would be able to do a good job on resurfacing our pool, fixing a few cracks in our flagstone coping, and maintaining our pool after the (very expansive) project. Tina and Doug were very helpful and responsive as we got started, but as soon as we’d paid 60% of our project (the day the begin) they were extremely difficult to get ahold of, pawned us off on sub-contractors we weren’t even aware of (Fiji pools), and stopped responding to any of our concerns unless money was involved. We should never have paid the final chunk until everything was done correctly, but they pressured us and had access to charge our CC. Bottom line, be very cautious when starting a big project with them. Do not pay the final amount until everything is completely done as you expect.

We were left with a leaking spa for 6 weeks, horrible grout work (sloppy and cracking) and damage to our flagstone, chipped plaster around our jets, and a green pool for a week after an expensive “startup”. Their communication throughout the project was so horrible. They’d show up for one day and then say nothing about the plan or show up for 5+ days. Most issues were eventually resolved, but our flagstone still looks much worse than before they “renovated” it and they refuse to do anything to make it right. Top photo js before and bottom photo is after ASP. We are disappointing and I don’t even know how to go about undoing their work. (Don’t be fooled by the pool deck and expansion joint improvements - thankfully another company did that for us). We’ve asked them to please consider how they can make it right, but they do not respond.

ASP resurfaced my pool last year and it’s incredible. The pool has never looked so good and the water is crystal clear. Highly recommend ASP for your pool service.

Simply an outstanding experience. True professional with superior attention to detail. Definitely hire again.

Great job done in time frame committed. Cleaned up all "stuff". Very professional company.

These guys do excellent work. Seth is a pleasure to work with and his guys go above and beyond on their work.

Excellent work!! Very dependable and we're excellent to work with. Also worked around our schedule when needed. Would definitely recommend them.

WARNING....DO NOT USE THIS COMPANY...THEY ARE THE DUMPS...SETH THE OWNER SET ME UP FOR WORK AND NEVER SHOWED UP...THEN CALLED AT SET ME UP AND SENT IT TO ANOTHER CONTRACTER WHO SENT OUT HIS CREW AND ALSO COULD NOT PERFORM THE JOB...WE LOST TOME AND MONEY WITH THEM.....MOVE ON DONT TAKE YOUR CHANCES WITH THESE LIARS....THIS IS A VERY BAD Experience that I wish no one goes through

Called Seth for a drywall repair and he was quick, reliable, and did good work. I appreciate his business!

Great work. On time. Professional. Good price. I’m extremely satisfied.

A truly wonderful experience. Great work, professional people, on time and no surprises! Would recommend this company to anyone needing home repairs.

We found this company on HomeAdvisor and could not have been happier with the end results. Great company, great communication, and great service. We would use this company again for future projects.

Miguel did a great job. Fixed the exterior trim, painted, cleaned up and left it better than it was before. Thanks!

Hired them to repair drywall in bathroom. They were on time and did a great job. Cost was very reasonable. I would hire them again for sure.

Two sets of dimmers were installed in my newly remodeled kitchen. I was very happy with the work and results. I would definitely hire them again.

Our AC leaked through the ceiling in one of our bedrooms. Jyra was on time for the job, professional, had best price, and fixed it so well you would never know! Thanks!