DryNow Restoration & Plumbing

We noticed a warm spot on our kitchen tile and our water bill suddenly doubled. I was terrified we’d have to jackhammer the entire floor. The crew from the restoration team used high-end acoustic leak detection and thermal imaging to pinpoint the exact copper pipe that had failed under the slab. They were so precise that they only had to remove two tiles to reach the break. Seeing that kind of surgical accuracy saved us a massive headache and a fortune in flooring repairs.

What I appreciated most was their focus on the entire environment of the home. After a heavy rainstorm pushed water into our foyer, I thought we just needed the rugs dried. The technician explained 'secondary damage'—how the high humidity from the flood could warp our wooden furniture and piano in the next room. They ran industrial air scrubbers and monitored the GPP (grains per pound) of the air until the whole house was stabilized. That’s the kind of expert thinking you won't get from a standard shop-vac crew.

We discovered a massive sag in our hallway ceiling because the AC primary drain line had clogged and the safety pan failed. The restoration team performed a 'controlled demo,' removing the saturated drywall and drying out the attic joists with high-velocity air movers. They were incredibly careful with our belongings, draping everything in plastic to prevent dust from the ceiling removal from spreading. It’s a hot, cramped job in a Texas attic, but they worked tirelessly until it was dry.