All reviews for Dr. Rescue Home Services

Dr Rescue has help me out twice now and each time the service was spectacular. Both incidents were calls to thier emergency call out line where the calls where answered promptly and the technician were dispatched and on site within the hour. Technicians were very knowledgeable and never tried to up sell services. I highly recommended them for all your HVAC needs

Dr. Rescue was the selection by my home warranty company so I was skeptical. To my surprise, the technician Billy Tolliver was amazing. We called for an a/c out which ended up being an emergency shut off switch that was accidentally turned off by the home networking technician. The nice surprise is that he performed maintenance on the system and said I was good to go and even asked for a sharpie so he could mark the box to indicate not to be shut off. This is after another a/c company (highly rated) tried to sell me a new single 4-ton system for $25k when I called them for maintenance. Thank you, Billy and Dr. Rescue!!

Austin and Kelly did an awesome job fixing my furnace. They diagnosed the problem and had it fixed within minutes. They worked together and completed the task. Dr Rescue is A+ in my book.

My a/c quit working in the evening after business hours. Called main number with no answer, but got an immediate call back from Carly who scheduled an appointment for the next morning. After handling a few priorities, Kelly arrived mid-afternoon and was able quickly resolve and repair the problem at a fair price. Due to age and wear and tear Kelly recommended a new unit soon. He didn't try a hard sell, but offered to send some estimate options. He also recommended getting at least two other estimates for comparison. I found him very efficient, knowledgeable, honest and fair. I would recommend Kelly at Dr. Rescue for all your a/c needs.

We are so glad we found this company. Our system went out the afternoon of Christmas Eve. We called Kelly's AC and the owner personally came out within an hour and a half and got us up and running before all our family came over. Since then, we have replaced our 14 year old unit and have been very pleased with the entire experience. The entire staff was polite and knowledgeable. It is difficult to find a company that you feel you can trust and Kelly was upfront and honest with different systems their prices and what would work best for our home. We have been thoroughly pleased and will gladly refer them out to friends and family in the area and will be using them for our annual maintenance.

I called Blue answer the phone, she was so polite, mid afternoon and they squeezed me in so quickly that I had a tech at my house with in 15 min. Ronnie B the tech was so professional and polite. And very good looking might I add. Lol I give Dr. Rescue an A+ in my book and would recommend them to anyone. Thank you Dr. Rescue Amy Conzelman

Kelly delivered the excellent service that I receive twice a year when I have my system checked with the change of seasons. Everyone at Dr. Rescue is efficient and cordial and deliver the kind of customer service that us elderly folks remember from a time long ago. I highly recommend this company!

Can honestly say the service was 5 star. The gentlemen that came out was extremely knowledgeable, a true master of his craft. He was able to diagnose the problem quickly and provide a solution. He was also able to educate me in a way that was very easy to understand. very glad that I chose to go through this company, and should the need arise I will definitely be a repeat customer! Highly recommend!

This was our first experience with Dr. Rescue & we are Super Impressed with their Outstanding customer service. We called Dr Rescue & spoke with Kelly about our water heaters that were acting up. They came out right away and corrected our issue immediately! We are Extremely Happy with Dr. Rescue as they were Prompt, Professional, and Courteous. They answered all of our questions & we will definitely refer friends/family to Dr. Rescue.
——RBoyd (Very Happy Customer)

Do awesome service! I had a friend who did our AC for years but our house was always pretty hot in the summer, so we finally gave someone else a shot and was blown away with the results. Summers are no longer unbearable and can finally sleep in a cool house

Kelly was very professional and knowledgeable and diagnosed the problem very quickly, had the part in his van and replaced it in minutes. Dr. Rescue is who we call when we need any HVAC service. We will probably call them for our plumbing service if we ever need any of those services as well. Thank you for the great experience!

The ladies answering the phones were awesome. They saved me a lot of time dealing with my home warranty company by enduring their long wait times and keeping me updated on the status of my new outdoor AC unit. Billy came out to install the unit and was great as well. He was on time and had my home cooling off in no time. Thanks guys!

Kelly was outstanding with his diagnosis and resolution of our furnace issue. We decided to have our vents cleaned and it was easy to schedule. His colleague who cleaned the vents did more than what was expected. We were very happy with the service...this will be our go-to HVAC company from now on...

I called Dr. Rescue as a second opinion. Other company said I need to replace my outside AC units and that my coil was bad and needed replaced. Kelly arrived onsite and found the coil did need replaced and that it was under warranty. He also found that there was nothing wrong with the outside units. Kelly was very honest and provided outstanding service. I highly recommend Kelly and Dr. Rescue.

These guys were called out by my home warranty company and were awesome. They returned our phone call promptly and exceeded our expectations in regards to service. The technicians explained everything they were doing and checking for as they worked. They were very respectful and professional. Since we were selling our home and the HVAC units were being serviced as part of the repair agreement with our buyer, they modified our invoice to reflect language in our contract. I really can't say enough about how satisfied we are with their service and work ethic. We will definitely be using them for future work, and I would highly recommend them to anyone.

Matt, our service technician, was fantastic. He did an excellent job of presenting the pros and cons of various options. He is prompt, quite courteous, and has a wonderful attitude. He is certainly 'customer-centric!" He gets lots of stars and represents your firm quite well. Kudos all around.

Kelly came out to look at our pair of airconditioners that quit cooling. He has helped us out several times before and is always honest and will work with us on price. He and all the technicians have been thorough and knowledgeable. They will get to the root of the problem and get you fixed up. I highly recommend these guys especially in this wonderful Texas heat!

Came out the day after Christmas, and the responded to my inquiry while it was Christmas Eve! T&P valve on my water heater crapped out right as the holiday was kicking off.
Kelly was a great tech. Made the whole process very painless. He also cleaned everything up very well when he finished.
I will definitely consider using them for our next planned plumbing or emergency episode.

Kelly and his team mate are Outstanding.. take the time to check the unit out for our season check up. Since I have a home warranty, I’ve asked them to make all of AC/Heating request to default to Mr Rescue

Kelly was exceptional and greatly appreciate the service I received from him! I would highly recommend Dr. rescue home services and will definitely be using their services in the future whenever needed! Thank you !!

Dr. Rescue was sent to us through a home warranty. Our tech, Kelly, did a great job helping us. Easy to talk to and knew how to best help us with our drain issue. I would call on them again and again if issues or upgrades are needed in the future.