All reviews for Red Star Cooling & Heating

Had a great experience with Sebastian. He was punctual, professional, and took the time to explain the A/C system in a way that was easy to understand. The inspection was thorough, and I felt confident in the advice and recommendations. Highly recommend!

Awesome service & install.. Trustworthy & reliable company. I would not go with anyone else . They know their stuff.. Go with Redstar!! You’ll get your job done ☑️ right the first time. Ask for Robert..

Lee did an excellent job checking my Heating unit today. He was very nice and professional.

Cameron did a great job fielding my initial call and getting me connected to a technician, and Jose did an awesome job swapping out a faulty blower motor, getting our unit back up and running! I definitely recommend Red Star Cooling & Heating.

Robert was very professional and knowledgeable when evaluating my current AC system. He provided several detailed options for moving forward to ensure a cool summer. I would definitely recommend them. Looking forward to future business relationship. Thank you.

Lee, Red Star technician was very knowledgeable, thorough and professional. Total asset to the company and five star service.

They showed up on time after letting me know they were enroute. Lee was professional and efficient. I was provided with a good quote and there were able to start the new installation quickly.

Alvin & Red Star are outstanding! Fast service, professional and highly educated in their field. Can’t recommend them highly enough, they are my new go-to HVAC service provider. Thanks Alvin and team! I’m sitting here ice cold 🥶 in August

Lee was very helpful! Explained things well, and was kind to my baby that was home with me during our appointment

Lee was great! Very friendly, knowledgeable, and showed up early! He took care of us and was very honest and helpful. Amazing service!

Jose from Red Star Air did an exceptional & professional job repairing my AirCondioner today. He diagnosed quickly the issue & fixed it in a timely manner. A Very trustworthy & honest employee. You will not find an Owner (Joe) that cares about people in general as well as his staff & the job they are performing. I defenitely recommend Red Star Air and have been a happy customer since 2007 when they replaced my original AirCondioner Unit. To save some money, it is wise to get the $15/month membetship, which practically pays for itself because it has discounts plus no service call charge.

Sebastian did a great job. Showed up on time and immediately diagnosed the problem. He fixed it for the price quoted, and made some useful suggestions relating to future maintenance. Very explanatory. Thank you for the service.

Tech, Robert, was awesome. Very professional and explained everything very clearly. Customer service is top notch.

I am so thankful for Red Star!! I have their maintenance contract now. They have been taking care of my AC repair and maintenance needs for several years now. Most recently my unit outside packed up on Sunday. They had replaced the attic unit a few years ago with the forethought and preparation that some day we would have to do the outside unit so it was forward compatible. I am a single mom and am so thankful for all the ways they work to save me money and make things work better and longer and together! They came out yesterday and worked all afternoon and into the evening in the heat and got us up and running again. Even installed a fancy new wifi thermostat to bring me in to the modern times. All at a super great price!! :) The one I had was probably 30 years old or more. Today I sit in the cool to write up this review. Thank you, Red Star!!

They did a great job. On time. Clean professional. The main guy was here for the full job following the job. Well done

Robert Dean did a fantastic job. He stepped up to the plate with every issue that came up. He is very knowledgeable and helpful. A great guy. The entire crew was exceptional. Red Star showed excellent customer service.

After getting 7 quotes from different companies, we decided on Red Star for our total HVAC replacement. Our old AC/Gas Furnace was over 20 years old and desperately needing to be replaced. We purchased a Carrier Infinity Heat Pump, 25 seer system. Austin and his team were very easy to work with, professional, responsive and on time. Austin answered all my questions up front and was able to work with me to fine tune my quote. Once we made our decision go with Red Star, they were able to give us an install date within 2 weeks. They installed our system on a Friday; and it was up and running that night. We expect to save money going forward with our new heat pump system. I highly recommend Red Star Cooling & Heating for any HVAC work.

Tech, Lee
He was very helpful,shared his knowledge/
Expertise. Showed me what was wrong
& how it will be fixed. Great employee!!!

The technician (Lee) came out right on time and started working on the problem (removed and replaced the blower motor of Carrier furnace). With difficulties at first because he was alone, Lee called in his support team. Jose and Joe, coworkers, responded and within minutes got my air condition up and running again. I was very impressed with the professionalism of the three employees of Red Star Cooling & Heating. Upon arrival, they introduced themselves and were very polite. Since more people show up, I thought the repair price was going to increase, but it did not change. An estimated cost of service was provided to me for approval prior service which I thought was very helpful.

I highly recommend Red Star Cooling & Heating for anyone looking for an honest and reliable air and heat repair company. Also, if your equipment is still under warranty, Red Star will work hard on your behalf to reach out to the manufacturing company and to get the part that's needed to get the repair job done. I will definitely put this company on my speed dial for future services.

Robert was very professional in doing the job and explaining
everything he did. Excellent employee at Red Star AC.

Honest company. I initially put out an inquiry on yelp and put down what I was able to self diagnose. They texted me back and worked with my diagnosis and verified if I diagnosed it correctly and gave me some pointers. I had them come out and Rocky came out and gave a final diagnosis of the issue and laid out the options for me and his recommendations. No pressure at all. He brought up the possibility of trying to replace the coils themselves (they were leaking) which is most likely the cheapest option. They also contacted the manufacturer for me to check for warranty.

Price wise, for the options seemed to be a little higher than average but I know during summer time, all hvac companies are charging more so not a knock on them.

All in all, I would not hesitate on calling them again (waiting for my builder to reply to see if there is anything they can do the get the warranty since they said they offered 10 year parts and labor warranty)