All reviews for Red Star Cooling & Heating

I highly recommend Red Star Heating & Cooling . I give this company and A+ rating for prompt service, expert skills, and courtesy to the customer. Jose’ was here to diagnose my air conditioning problem and Cristin and Louis were the techs to replace my unit. Jose’ returned when the technicians were through installing my unit to double check and make sure everything was running accurately. He has since called twice to follow up to make sure I was happy and comfortable with my new unit. This has all taken place within a two day period. If you are looking for a company with integrity and expert service, Red Star Heating & Cooling is the company to call.

Robert was excellent. Very knowledgeable, responsive and professional. Other technicians did a good job as well. Would recommend this company.

I can not thank you guys enough. Lee did an excellent job. He was very friendly and professional. Lee was here less than an hour. The system is up and running perfect. God Bless you guys.

Red Star gave me a time that they would be coming out and actually they’re technician was just on time, and he was very respectful and very professional. Another crew came out two days later, and finished the job after the diagnosis. And they did a wonderful job. They’re very professional. Very courteous and very friendly. My AC is working. Perfect now. Thank you. Red Star.

Red Star rectified a bad situation left by another contractor. I had gone almost two months with no AC after my brand new Carrier AC system that another company installed failed after only being in use about three months. The company that originally installed it had quit returning calls so I called around for estimates. A couple of the companies I reached out to didn't want to get involved with a system having problems so soon after installation. I ended up getting estimates from two companies. Red Star was not the cheapest but I do think I made the right decision in choosing them. The diagnostic tech Red Star sent out seemed more knowledgeable than the one from the other company and now today I have AC for the first time in seven and a half weeks. I would definitely use Red Star again. They were willing to come out and get it running when other companies wouldn't. I'll also be sure my daughter calls them when she ends up needing a new HVAC system!

This was my first experience with Red Star Cooling & Heating, and I could not have been more pleased. Alvin H. and the Red Star team that came to my house to do a Fall seasonal check of my 3 HVAC systems were very courteous, professional, thorough and on-time. Thank You.

This is a wonderful company to work with. For many reasons I've called them when I have issues and they show up the SAME day even though I'm one hour away from their main office!
They search for the best AC equipment and are always on top of my calls, emails and texts!
I'd definitely call them again! So far they have done numerous jobs for my home and Sebastian the manager is on point!

Lee came out today to troubleshoot my a/c issues. We discussed many options available & was very thorough. I havent used Red Star before but now I am very comfortable making them my A/C company because he was so knowledgeable & was able to answer all my questions.

Jose Rodriguez, was our technician. He was professional, friendly, and answered all of our many questions. He knew what the problem was right away. He fixed our blower motor and inspected our unit. We were very happy with his work and will definitely use them in the future!!

Lee arrived promptly and communicated clearly with professionalism and integrity. His customer service was exceptional, and he made the entire experience smooth and stress-free.

The guys from Red Star showed up within an hour of us calling. They were professional, and had the system diagnosed and pressured up within 2 hours at a very reasonable price. Ill definitely be using them again next time we have issues with our HVAC system.

Alvin is professional, knowledgeable and pays great attention to detail. He went out of his way to educate me on benefits of the monthly maintenance service. He educated me on next steps. I will always do business with Red Star

Sebastian has done an amazing job servicing our business through this Texas weather! We appreciate so much the communication and care that Red Star provides when we need them the most!

Robert was not only on time, but early. He was very professional and knowledgeable about my system. He answered all my questions made sure I knew how to operate my high tech thermostat. I will request that he comes for all my service calls.

The tech was curtious, thourough and professional. He was decidedly better than many servicemen we have encountered. We will definitely use him again.

Robert came through our house for the initial inspection and was very informative and provided information on what all had to be fixed. The company was responsive to any of my questions in a timely matter. Finally, Cristian came by to install the new refrigerant coil and was very clean and professional the entire time! Extremely appreciate the team for reaching out after installation and are always happy to help if anything comes up. Highly recommend this company!

Red Star's service is always prompt and thorough. Their pricing is very honest and fair, and their monthly service plan is a great deal. We have used them in two different homes in Houston and are very happy.

Always satisfied with Red Star. Robert and David are fantastic and have been very helpful with my AC issues. On time to the service calls, and great communication. Thank you!

I just want to give a huge shout-out to the amazing team at Red Star. Your work always shines through with top-notch quality, and the way you take ownership of every job really sets you apart.
The effort you put into quality checks shows how much you care about getting things right, and your professional yet super friendly staff make the whole experience such a pleasure. Honestly, you don’t just meet expectations—you go above and beyond, every single time.
We’re truly grateful for everything you do. Keep being awesome, Red Star—you make a real difference!

I had a great experience with Red Star HVAC. They came out quickly and fixed my furnace efficiently, getting it back up and running in no time. Their team was professional, knowledgeable, and friendly, making the entire process smooth and stress-free. I highly recommend Red Star HVAC to anyone in need of reliable HVAC services!

The best part of liking Red Star is that they are open 24 hours to attend the call, quick service and genuinely explain the issues.
Sebastian, was my technician who diagnosed the problem and explained me everything in detail. I replaced furnace and it’s working fine. He came again after a week to see if everything working on expectations. I definitely recommend them to others.