All reviews for New Gen Plumbing

I can usually fix my plumbing problems, but this time the location of the leak and all the connections made me realize this was beyond my capability.
Juan and Jesus, from New Gen plumbing showed up pretty close to the time given. They introduced themselves and looked at the problem. They assured me they could fix it as soon as my home owners insurance approved the job.
After they got the approval it took them almost no time for the repair, with Pex instead of CPVC, which I know to be a superior product.
We turned on the water and verified their work. They cleaned up the area told me of a problem I needed to fix and told me how.
Really a terrific experience with New Gen Plumbing and Juan and Jesus.

They provided more than excellent service! Took the time to truly investigate the leak we had and resolved the issue professionally and in a timely manner. On top of it all he priced everything fairly and couldn’t be more pleased with the work. I would highly recommend!

I recommend New Gen, they did exactly what they said, on time and for way better price then others were quoting.

thanks for quick service

The team arrived on time and explained the cost and did excellent work. We discovered that more needs to be done. And I appreciate making everything clear and showing the cost. No games, no lies...Integrity!!!

I contacted New Gen via a Google search. I had my initial doubts because they were a new company to me, but Sixto [the plumber] put all of those fears at ease. Their quote process, installation, and clean-up was excellent! Thanks a bunch!! I will definitely be calling you guys again for future projects.

Phenomenal job! My drains were backed up and they came out the same day I called. The price was reasonable and I was able to see the pipes all the way to the sewer by using their camera tool. Thanks guys.

Great service and quick response time

One of the most professional and respectful companies I've had do a project for me. Would 100% recommend these guys. Out of this world service.

Very efficient and friendly

Installed a Horow Smart toilet. Had to order some parts they needed. Once that was done
They came out very quickly and got the job done efficiently and looks and works great!

Highly recommend to hire them for all your plumbing needs, honest people

Received prompt service and a good price. Will definitely see repeat business.

Professional and found 2 difficult issues several other plumbers could not. Koodos Sixto & Juan!!

Service was top notch! I would recommend them for all your plumbing needs.

Very professional and very friendly service. Sixto has came to assist us on several times with plumbing emergencies that have came up. Always very fast to reply and good in explaining what happened and what can be done to fix the problem. 100% recommend this company and ask for Sixto !!

Great response time and call backs. Great follow through and communication of issues and solutions. Quality work and friendliness throughout the job. On a word, GREAT !
I would highly recommend New Gen Plumbing.

Very professional service at very reasonable prices!

My recirculation pump was not working properly. Sixto came out to diagnose it. He patiently listened to my concerns then started the diagnosis. Instead of just assuming it was a bad pump, he methodically investigated other components. With the help of the water heater manufacture's support line, he was able to finally diagnose that it was a bad controller rather than a bad pumps. Other plumbers would have wasted my time and money on replacing the pump.

Have used them for my personal home and my tenants home. They are quick, professional, and fair on price. I find that I have come to trust their techs more so than my own family. Give them a chance especially if you're managing tenants as they give you the best balance.

I would give 10 stars if I could, called at 5pm on a Saturday and they were at my home at 5:30pm after we got stood up by 2 plumbing companies.
Felix fixed up our water heater issue with no problems. He was SUPER helpful and even showed my husband how to maintenance & work the heat settings. It’s SO hard to find trust worthy and honest people in this world. Let alone service companies. Going to recommend New Gen to all my friends & family. Thank you Felix for all your help & kindness!!

Felix and Sixto were great! Professional, polite, efficient, with excellent communication. They fixed a leak in our shower. After running a few tests they explained what they believed the problem was. They gave me an estimate of how much that would be before proceeding and also set the expectation of what it could be if that didn’t fix it. Luckily it was the first thing, they were in and out within about 30min. And I was able to pay with tap before they left which seemed very efficient to me. Absolutely recommend!