Constraction reviews in Stafford, Texas

4.9 based on 558 reviews Back to the listing
    1

    I hired this company to fix some issues at my office condo, and they initially said they'd send a technician over and provide an estimate beforehand. They followed up by calling me again and asking for my credit card information, stating that it wouldn't be charged until I approved the work.

    A few hours later, they called me with an update - apparently, they'd forgotten to send the original estimate. The job was supposedly done, but the charge ended up being $430, which was way more than what I had anticipated. If I knew the price beforehand, I wouldn't have chosen this company for the work.

    5

    Their technician showed up on time, looked professional, and took care to protect the floors by wearing booties indoors. He addressed a clogged drain pipe connected to the air conditioning unit and explained any extra work that would exceed the standard maintenance fee. He was courteous and did a thorough job. I'm thoroughly pleased with Texas Industrial Air Services. They also installed my current AC system at my townhome about 5 years ago, and their previous work was top-notch.

    5

    The technicians are consistently polite, truthful, and considerate in their interactions with us and our property. They're prompt to address any issues and flexible with scheduling.

    5

    This technician was very informative and courteous. They took the time to explain the importance of regular maintenance for an all-electric home, unlike some other companies that may only prioritize making a sale. The service person was genuinely helpful without being pushy or trying to collect extra fees.

    5

    TIAS did an excellent job replacing our upstairs unit - they were super professional and friendly. Got it done in one day, and we're now enjoying a cool and comfortable home again.

    5

    I've known Eric through Texas Industrial Air Services for nearly two decades, stemming from a second opinion he provided after another company recommended a complete system overhaul. He resolved the issue on the spot for under $300. Since then, I've consistently relied on him when I have AC troubles - I trust his expertise implicitly.

    5

    I was blown away by the team at TIAS. They delivered exceptional results thanks to their meticulous approach, creative problem-solving, and dedication to finding long-term solutions for our heating and AC concerns. Their expertise is highly recommended for anyone seeking reliable and effective solutions.

    5

    TX Industrial Air installed both of our old HVAC units and got the job done in just one day. They left everything spotless and even checked back in to make sure we had no issues, which was a big relief after the work was completed.

    5

    Marshall provided top-notch service. He's trustworthy and diligent, installing new AC units that have run smoothly for years since then.

    5

    This company is highly responsive and delivers top-notch performance. I've used them for various services, including annual upkeep, repairs, and full system overhauls. Their professionalism earns a strong endorsement.

    5

    I needed help with a broken A/C at my office, and a colleague recommended TIAS. They sent someone right away who showed up on schedule and was courteous and competent. The repair took less than an hour, and the price fit within what I expected. Overall, I'm satisfied with their service and will definitely choose them again; they've earned my trust.

    5

    Always professional and courteous service. Highly satisfied with the work performed on my air conditioning, heating system, and water heater. Will definitely be using them again in the future.

    5

    I've relied on this company for yearly maintenance and occasional fixes since their installation of our HVAC system in 2014. Their service has been top-notch, with punctual appointments that show they value my time.

    3

    Update: Despite their overall good reputation, their scheduling system falls short. They consistently show up on wrong days or fail to arrive when scheduled. Unannounced schedule changes are also a major issue.

    I've had mixed experiences with this company. In 2018, they installed a new HVAC system and I paid for the 10-year warranty. However, the maintenance agreement has been problematic. The last check was in September after the hot months, whereas I expect more frequent visits during that time. Recently, I needed warranty work done on my return line, which collapsed due to poor installation. Now they're pushing me to sign up for another annual maintenance agreement, but it's only for 10 months - a far cry from the original 12-month period.

    The one standout is Marshall, their technician. He's reliable and does excellent work, but his efforts can't make up for the company's scheduling and maintenance issues.

    5

    I've been loyal to this business for nearly three decades, having trusted them since 1997. They upgraded my old AC unit with a new one, doing a fantastic job. Now they schedule regular maintenance checks every six months, demonstrating their commitment to customer care. The staff is friendly and the operation runs smoothly.

    5

    We've relied on TIAS for maintenance and repair of our aging systems for several years now, finding their technicians to be consistently excellent and reasonably priced. Eric Pace, the owner, has been particularly helpful in providing us with detailed estimates for anticipated future work. As someone who's managed commercial real estate for decades and worked with various HVAC contractors, I can confidently say that TIAS stands out from the crowd.

    5

    TIAS performed our annual heater cleaning and maintenance as expected. The technician was courteous and professional, completing the work efficiently. A reliable family-run service provider with high standards.

    5

    They provide top-notch service and are respectful to deal with. Multiple family members, including my mom and sister, have used them too, as they consistently deliver excellent work. I also get regular tune-ups done for my HVAC systems during summer and winter seasons.

    5

    I've been a loyal customer of this home services business for years. They consistently deliver on their promises, being dependable, affordable, and on-time. Whenever I needed assistance, my needs were met promptly - no fuss. Highly recommended.

    5

    We've had a good experience with Texas Industrial Air Services over the years. They're a reputable, family-owned company that prioritizes getting things done on time. Their customer service is top-notch, responding promptly to inquiries and sending reliable technicians who are both professional and courteous.

    5

    We've relied on Texas Industrial Air Services for years, consistently getting high-quality service. When an issue arises, their prompt response is impressive - no need to wait around. The technicians are diligent in their work, charging reasonable rates with clear explanations of what's being done.