HVAC reviews in Sugar Land, Texas

He's a knowledgeable pro who did the job right and was pleasant to deal with - really happy overall.

David was outstanding - fast and efficient with regular updates. The whole team, from David to the office staff, were extremely professional and courteous. I appreciated the reminders for my appointment and texts when the technician arrived. The company's level of service is top-notch, making them an excellent choice.

Jorge did a great job, arrived on schedule and was courteous throughout. He efficiently completed the drain pan installation, exterior cleaning, and unit inspection without leaving any mess behind. We appreciated his professionalism and respect for our home. Jackson Air's service meets high standards, especially with Trane units - highly recommended!

I highly recommend Jorge's services - he consistently delivers high-quality results with complete trustworthiness.

David handled our AC maintenance efficiently and effectively; he worked quickly, quietly, and remained courteous throughout the process.

Noticed the AC wasn't working on a Friday evening. Called Jackson Air, left a message, and got a call the next morning. They sent Alex to fix it by Saturday morning, and he had it up and running by 10am. That level of service is top-notch for Texas summers.

Brian did a fantastic job fixing the issue promptly and clearly explained what he was doing. His friendly mom at the front desk provided excellent customer service - highly recommended!

Mr. Ayala is a courteous professional who went above the call of duty. I had a concern about ventilation in my garage, which he promptly addressed. He inspected the ceiling space and discovered that the board covering the hole was at an angle, with an old motor on top. He removed it and brought it down to me. As someone recently retired with a knee replacement, this extra service meant a lot - I wouldn't want to risk injury trying it myself. David's attention to my questions was impressive, regardless of their complexity. When I asked for my receipt, he assured me it would be emailed along with an HVAC maintenance report. The report is clear and comprehensive, just as promised. My experience with Jackson Air & Heat has been overwhelmingly positive so far. Their caring and friendly service is truly appreciated - please keep up the good work.

Alex was friendly, having returned previously. The installation team members were pleasant as well. His follow-up visit was thorough, ensuring everything worked properly. Overall, a smooth and satisfactory experience with Jackson Air.

David Ayala provided advance notice, showed up on schedule, conducted the winter inspection, cleaned up afterwards, answered my questions honestly, and was courteous throughout.

David showed up right on schedule and presented himself as a true expert, addressing every concern I had without hesitation - I'll definitely be using their services again.

Jorge from Jackson Air exceeded expectations with his follow-up visit. He delivered outstanding service, going beyond what was initially promised. The quality of work is top-notch, making the experience truly exceptional.

Jackson Air consistently delivers prompt responses and high-quality work from skilled technicians like David Ayala.

Jorge Ramirez got it right on the first try, explained the issue clearly, and gave a rough idea of when it would be fixed. Appreciate his quick turnaround after I called - simple, straightforward service.

David was extremely knowledgeable, courteous, and provided an accurate assessment of our issue.

Jorge arrived promptly and efficiently diagnosed the issue. He replaced the faulty motor and had the air conditioning up and running in under an hour. Excellent service, would recommend without hesitation.

They arrived right on schedule, presented themselves professionally, did a thorough job, and charged a fair price - their work exceeded expectations in terms of quality and value for the money.

David is always great to deal with - friendly and helpful when needed. We've had a good experience with everyone at Jackson so far. The service has been top-notch from start to finish. I hope the company continues to grow and attract employees like David - they're a big part of what makes the business successful. Thanks, Brad and Sonia.

Jorge is excellent - he's visited my home multiple times and consistently identifies the issue. He's speedy, reliable, and truthful. Connie is also very user-friendly - I can easily reach out to her for appointments, questions, or estimates without any hassle.

George was consistently pleasant and professional to deal with. I'd definitely recommend Jackson Air and Heat and their tech, Jorge Ramirez.

David Ayla arrived on time and introduced himself promptly. We discussed the thermostat issue he identified the problem and installed the correct thermostat, also checking the light in the unit. He explained how to use it clearly and offered assistance if needed. He asked if we had any issues and recommended letting the company know about them. Additionally, we signed up for a maintenance plan.