HVAC reviews in Sunset Valley, Texas

Ralph from Comfort Masters Heating & Air Conditioning came by to take care of an issue, and he did a fantastic job. Not only did he fix the problem, but he also completed the annual maintenance on both of our HVAC units. We've always been able to count on their quick response and knowledgeable technicians who are familiar with our system and make sure everything runs smoothly while preventing future issues. I highly recommend them for anyone needing HVAC services or repairs. We wouldn't choose anyone else.

This past spring, I made the decision to upgrade from propane to gas appliances. I received recommendations for two different companies from folks in my area. Unsure of which to choose, I reached out to both. One company came to assess my current installation the very same day, while the other took three days to get back to me. I opted for the company that responded quickly. My experience with them was excellent. They arrived on time to install my new furnace and water heater, completing the job as promised. They even tested the furnace to ensure everything was running smoothly before leaving. I’m really enjoying my new water heater and am very pleased that I chose the company that acted promptly.

about a month ago, caden came out to check on my 18-year-old ac unit. the thermostat, fan, and compressor all seemed fine, but the air coming out was still warm. caden quickly figured out what was wrong and got everything working so nice, cold air was blowing inside again. he also took time to adjust the vents around my house for better airflow. after i mentioned past repairs, he even called to check if any of the recent work might still be under warranty, which really impressed me. caden patiently explained everything and shared tips on how to keep my ac unit running well, especially with the texas heat. he even stopped by the next day to make sure everything was still working perfectly. i feel confident comfort masters heating & air conditioning truly care about their customers and always keep our needs in mind. after a month, my ac is still cooling great!

I am extremely satisfied with my interaction regarding my heater repair needs. My heater broke down on a chilly Saturday evening. Fortunately, I was able to contact the head of the team, Ralph, who graciously took the time to come out that very evening to inspect it. Ralph managed to get the unit running sufficiently to last through the weekend, and he set up a follow-up appointment for Monday to carry out a more detailed assessment and part replacements. My heater was roughly eight years old, leaking coolant, and had some faulty electrical components. So, instead of fixing it, I decided to have it replaced. The team came out to Sunset Valley and replaced both the indoor and outdoor units. In addition, they custom-made a new air intake to accommodate a larger unit. All the work was executed professionally. When you schedule an appointment with this team, they coordinate a time that suits you and even send a text message when the technician is on their way. They are punctual too. The technician assigned to me was Jeffrey, and he embodied professionalism throughout the process. As the work was nearing completion, Ralph returned to confirm that everything had been carried out to my complete satisfaction. Another bonus is that they handle all the warranty paperwork for you, eliminating any added stress. Overall, I had a very positive experience. I would strongly recommend this team to anyone in need of heater repair or related services.

I contacted this company for the first time when we had a sudden problem with our heater. They were very friendly and got me an appointment the same day! Caden, the technician, arrived and was professional, responsive, and respectful. He replaced our boiler and fixed several other heater issues, explaining everything in a clear and knowledgeable way. He finished the repairs the same day and even returned the next day to check on another concern, without any extra charge. I highly recommend them for any heater or HVAC problems—the customer service is excellent and I will definitely use their services again!

From beginning to end, our experience with Comfort Masters Heating & Air Conditioning was outstanding. Our furnace started making a loud noise one early morning when the outside temperature dropped to -7 degrees. We contacted them at 8:00, and by 9:30, a skilled and professional technician arrived. He quickly diagnosed the issue. After checking to see if the necessary part was in stock, he went to pick it up and returned promptly. He made the repairs expertly and answered all our questions about the process with respect. By 10:45, we had heat and peace of mind once more. We highly recommend them and will definitely reach out for any future heating needs.

From start to finish, I was impressed by the high quality work of Comfort Masters Heating & Air Conditioning. Caden, the technician, really knows everything about heat pumps and helped me choose the most cost-effective option for my home instead of pushing more expensive systems. He also explained the rebate programs and federal tax credits clearly. The office staff made it easy to handle all the paperwork for reimbursements. This is my second heat pump installation with them, and their service and installation can’t be beat. They even have their own electrician, which made the whole process smooth. Their warranty agreement is excellent, and it includes cleaning for your units, which is a great bonus.

We have relied on this furnace repair company for many years, and once again, they did an amazing job. One of our furnaces stopped working right before a holiday. I called and Logan returned my call within minutes to find out what was wrong. It turned out that after a power outage from strong winds, one of our furnace zones wouldn’t start up. Since we have three zones, it wasn’t urgent, but they still came out first thing the next morning. Logan quickly found the issue—it was just a condensate pump that hadn’t been plugged in after the power outage. They arrived promptly, figured out the problem right away, and fixed it on the spot. After checking in with their main office, they didn’t even charge us for the visit. As longtime customers, we really appreciate the team’s knowledge, quick response, and kindness. We are happy to keep using their furnace repair services in Sunset Valley!

My old AC unit stopped working and I needed a quick replacement. I reached out to a few places, and Logan got back to me fast with a price that was better than others I found. The team arrived the next day and did the installation. A few days later, the city inspector pointed out some mechanical problems that were actually from how things were set up many years ago. Caden and Ralph returned the next day and fixed everything at no extra cost. The office staff was always quick to answer my calls and emails to help schedule and arrange everything. I really like working with a smaller local company in Sunset Valley, since it's so much easier to talk to someone right away instead of waiting on hold with a big business. I’m really happy I went with this company for my AC repair and replacement.

Comfort Masters Heating & Air Conditioning replaced our oil burner furnace and AC unit recently. They provided a clear explanation during the estimate, and the proposal was very detailed, including information about rebates and warranties. After comparing options, we found them to be the most knowledgeable and competitively priced. They replaced our oil line, which was buried in concrete and prone to corrosion, and they also upgraded our thermostats. The heater is functioning perfectly, and we’re looking forward to testing the AC in the warmer months. The work was completed on time, the team was friendly and professional, and the office was very responsive. I highly recommend their services.

We couldn’t have had a better experience! Caden helped us out on short notice with a small duct problem, and I promised to call Comfort Masters Heating & Air Conditioning for our next AC repair. I’m glad I did! When our AC stopped working, I got an appointment for the very next day. The office staff and repair team were excellent! They found the issue and fixed it in just a few hours, and the price was very reasonable. The crew worked quickly and kept us updated the whole time. Before our appointment, the staff even called back to offer a portable AC unit to keep us comfortable. It’s rare to find such great customer service these days!

I usually don’t share my favorite AC repair companies with everyone, but I have to this time! I was referred to this company when we needed a new HVAC unit after another place told me I needed to spend a huge amount on a new system. When I called, the office staff was very helpful and quick to respond. The technicians checked out our AC and replaced the unit. I’m pretty sure their prices were very reasonable compared to what I had heard elsewhere. Since then, we’ve had them come out every year for regular AC maintenance. I also called about a recent issue, and they fixed it right away with no hassle. Ralph, who handled our last maintenance visit, was very friendly and professional. You can tell both the office and field teams work together like a family. I’m also really impressed with the technology they use to keep you updated about your appointment—I even got a text with a photo when the technician was on the way. Overall, I highly recommend this team and trust their work completely.

As a first time homeowner, I needed someone to check out my oil furnace. After looking for recommendations, I chose Comfort Masters Heating & Air Conditioning, and I quickly saw why so many people suggested them. Everyone was very friendly, helpful, and knew a lot about furnaces. The person I spoke to on the phone was very polite, and the technician, Logan, did a fantastic job. I was very happy with the furnace repair and how nice everyone was. I highly recommend them to anyone needing furnace service.

We had Comfort Masters Heating & Air Conditioning come out to repair our heater after it stopped working for several days. I had been waiting for another company to deliver a part, but the delay was making things really uncomfortable. A friend recommended Comfort Masters, so I called them to get an estimate for a new heating unit. When Caden arrived, he offered to check our broken heater first. He quickly found the problem and had the replacement fuse we needed right in his truck. In just half an hour, our heater was working perfectly again. Everything is running smoothly now, and we plan to use them for any future heating needs. Their fast and friendly service really made a difference!

We contacted Comfort Masters Heating & Air Conditioning during a busy weekend, and they showed up in just thirty minutes. Our issue was a frozen coil, which they fixed quickly, and then they explained what caused it and how to prevent it from happening again. They also checked the whole HVAC system to make sure there were no other issues, and found out we needed more Freon. Logan gave helpful advice about how insurance could assist with future repairs. Overall, it was a great experience, and I would recommend them to anyone needing HVAC service.

Comfort Masters Heating & Air Conditioning replaced my entire heat pump system at my home in Sunset Valley. Their pricing was fair and straightforward, and I appreciated that the quote covered everything I needed for my HVAC upgrade, without any surprise add-ons. Whenever I had questions, the office staff was friendly and always followed up with answers if they didn’t have them right away. The installation crew, led by Tucker, did an excellent job. The whole process was smooth, and the workmanship was solid and professional. Later on, I experienced a problem with the evaporator coil, but since it was under warranty, the team quickly diagnosed the issue and replaced the part at no extra cost to me. I also had a mix-up with signing up for an extended warranty, but they helped me sort it out with no hassle. What stood out most was how they went out of their way to make sure I was taken care of and satisfied throughout the process. Their dedication to customer service really impressed me. I highly recommend them for anyone in Sunset Valley needing HVAC work—they’ll be my first call for any future heating or air conditioning needs.

If you need AC repair in Sunset Valley, I highly recommend Comfort Masters Heating & Air Conditioning. Jeffrey was honest, careful, and really dedicated to making sure our air conditioning worked perfectly. The cost was much lower than what other companies were charging, and the service was excellent. He not only fixed our AC at home but also repaired the unit on our 5th wheel trailer. Everything looked great after he finished, and he cleaned up the area when the job was done. We’re grateful to have cool air in the summer and heat in the winter thanks to his hard work.

It really seemed like Caden and the crew went the extra mile to make sure everything was done right and with care. They arrived on schedule, listened to my concerns, acted professionally, and worked hard over several days to install a new air conditioner, furnace with humidifier, and water heater, all protected with surge protectors. When the Sunset Valley inspectors came for a check, they mentioned they always had good experiences with jobs from Comfort Masters Heating & Air Conditioning and never ran into issues. Everyone I spoke to during the process, like for estimates and scheduling, was friendly and helpful even though they were busy. Overall, I’m very happy with the service and the results.

A few months ago, we had a new heat pump installed for our heater in Sunset Valley. Since then, our electric bills have dropped, and we’re really happy with how efficient and well the new unit works. The technicians who did the installation, Logan and his team, were professional, skilled, and polite the whole time. They answered all our questions and made sure everything was done perfectly. We would gladly recommend their heater repair services to anyone and would use them again.

We lost our furnace this past weekend because of a power surge. As seniors, my wife and I were worried about not having heat during the week. Ralph from Comfort Masters Heating & Air Conditioning came out and carefully checked our system, running all the diagnostic tests. He found out the main issue was a blown fuse on the control board. Ralph also found a faulty blower capacitor and a contact relay, which he replaced and tested to make sure everything worked properly. On top of that, he kindly installed a new air filter and a Honeywell thermostat that I had purchased, and didn’t even charge us extra for these services. We also decided to use their Maintenance Program, which gave us a discount on the parts that needed replacement. I really appreciate that they don’t try to sell you anything you don’t need—Ralph only fixed what was necessary and explained everything clearly. I thought we’d have to get a whole new furnace, but Ralph let us know our current one was still in good shape. We are so grateful to have our heat working again!

My heater stopped working and i thought it just needed a quick repair. When the technician came out, it turned out our old unit couldn't be fixed. We decided to get a new furnace installed. logan was very professional and courteous, and the whole team did a great job. now my heater works perfectly and the house is warm again. i highly recommend Comfort Masters Heating & Air Conditioning to anyone needing heater repair or replacement.