Reviews of local pros in The Colony, Texas

MANAGERS ARE HORRIBLE! They originally did a good job. However, when the cleaning dried, you could see stains from their machine that weren't there before. I called to let them know and I called at 8 am hoping we could just get it resolved, however I kept being told "a Manger will call" and they never called back even after I called at least 6 times. I would have been fine if they made it right, but since they are too good to even call me back, I'm furious! I spent $225 to have my carpet look WORSE than before they came. I would never use them again!

After calling around, I decided to get one last quote for carpet cleaning. From the beginning, John was honest, straightforward, explained all the cleaning services and products, and gave me a great price. After we talked, I agreed and set up the appointment, and John actually showed up early, which was awesome. Once he arrived, he checked out the carpets and got straight to work. He was friendly, honest, and even before he finished, my house smelled fresh and clean! I definitely recommend John for your carpet cleaning in The Colony. I will be using this service again!

The service I received was fantastic! I had two rooms of carpet and several pieces of furniture—like a couch, an upholstered chair, an ottoman, and a couple of Eames chairs—that were all really dirty from pets, kids, and daily life. Nolan, the technician, took real pride in his work. He was super thorough and made sure to treat every stain and spot until everything looked great. The difference after the cleaning was amazing—my carpets and furniture haven't looked this fresh since they were brand new! Nolan arrived on time and worked non-stop until the job was finished. He was also very friendly and easy to talk to. I’m definitely planning to use this carpet cleaning service again and would highly recommend them to anyone looking for top-notch results.

I want to start by saying how wonderful Geoffrey was—not only is he a super friendly person, but he also did an excellent job cleaning my carpets. We had a problem with our youngest cat having accidents all over the house before he was fixed, and the smell had started to spread everywhere. After Geoffrey finished cleaning, the carpets looked amazing and the bad odor was completely gone. Now, the whole house smells fresh. Before we called this company, we tried another well-known carpet cleaning service just because they could come sooner. That turned out to be a waste of time. The two workers from the other place arrived right before their closing time and gave us a weak excuse about the carpets being too damp to clean. They used a moisture meter and claimed it was still wet, but when I checked, it definitely wasn’t. It was clear they just wanted to finish early since it was the end of the week. Even though we offered to sign a waiver so they wouldn’t be responsible for anything, they still refused to clean. After that, I called Geoffrey and explained what happened. He went out of his way to help us, even starting his day early to make sure our carpets got cleaned. If you’re looking for carpet cleaning in The Colony, I can honestly say this company is the best choice. Even if you have to wait a little bit, it’s totally worth it. I highly recommend them to anyone needing carpet cleaning services.

We hired a local carpet cleaning company in The Colony to freshen up the carpets in our large restaurant. we were worried about leftover soap in the carpets, since in the past that caused damage. john and braden took the time to explain their cleaning process and how they use special emulsifiers instead of harsh soaps, so we decided to try them out. we were surprised at how dirty the carpets really were, even though they were cleaned just a few months ago. now, the carpets look almost brand new. the team’s work was top-notch, and their clear communication and friendly service made the experience even better. we will definitely be calling them again for future cleanings.

i had quite the mess on my hands when i got home in The Colony—my dog had gotten sick on several carpets and it looked like a disaster. i called a few carpet cleaning places but everyone said they'd have to come the next day. then i got in touch with Braden, who really understood how urgent it was. he showed up quickly and did an amazing job cleaning all the spots. my carpets looked fresh and spotless when he finished. Braden was very kind and professional, and i'm definitely going to use this carpet cleaning service again.

I was very happy with my carpet cleaning experience. In the past, I tried a big carpet cleaning chain, and they just kept trying to sell me extra carpet protection—even though I was moving out and didn’t need it! This local company was totally different. They were friendly, professional, and got me scheduled for the next business day, which was a great surprise. On the day of the cleaning, Geoffrey called ahead to let me know he might be a little late, but he actually arrived right on time. He was polite and easy to talk to when we met. After the cleaning, my carpets looked and smelled amazing—fresh and spotless, even in the Texas heat. I would recommend this carpet cleaning service to anyone, and I’ll definitely use them again when I need my carpets cleaned.

We’ve used Steele Family Carpet Cleaners a couple of times in our current home in The Colony. The first time, we needed our main floor carpets cleaned, and the second was for a big mess caused by a toddler spilling cleaners and dish soap all over the carpet in our basement great room. It was a huge mess! We tried to vacuum up the water ourselves, but we just couldn’t get rid of all the soap and foam, no matter how hard we worked. We reached out, and Nolan arrived just three hours later with professional equipment, including a soap neutralizer and a powerful vacuum that removed all the water and soap from our carpets. After he finished, there was no soap left behind at all. Nolan was very detailed and thorough, and he was really friendly with our two kids, even making them laugh. We will definitely use this service again in the future because our experiences have always been reliable and positive.

Not sure where to begin. I contacted Steel Family Carpet Cleaners and was called back and given an estimate of $130 for 3 rooms plus stairs. The guy arrived today, the price immediately went up to $330. He said because he noticed pet stains with an ultra violet light, it would create a terrible odor if he cleaned the caperts without using the super special additional $200 worth of chemicals. I needed to get it done so I reluctantly agreed. Although he had a big machine he was able to bring to just outside my front door, apparently he needed water from my kitchen sink for the job. I thought that was strange. He filled a 5 gallon bucket of water from my kitchen, which I can only assume was all the water used on the job. The job included cleaning my stairs, and as he was packing up, I casually reached over and ran my fingers through the carpet on the stairs, and to my surprise came up with a handful of pet hair (picture attached). The guy (in a panic) started explaining that it was 'imposslbe' to remove pet hair from carpets. He then wanted to show me how dirty the water was from his machine (which he began dumping in my front yard). It wasn't 1/2 as dirty as jobs I have done myself with rental equipment half a dozen times. I didn't feel like arguing with the guy and wrote him a check for the $330 and sent him on his way. Also strange that he had me make the check out to a place called 'Mega Carpet Cleaners' or something to that effect, although the receipt he left me says 'greencarpet DFW,' and the place I inquired with was 'Steele Family Carpet Cleaners.' Some kind of complicated scam in my opinion. Please do youself a favor and find a better option, or do it yourself. You'll wish you had if you don't. (oh also... he even told me before he left, that it was not possible to remove the pet stains he exposed with his ultra violet light, that those are forever now intertwined with the carpet fibers. just have to lol)

I recently used a carpet cleaning service in The Colony and had a wonderful experience. Geoffrey, the technician who came out, was incredibly friendly and kept the mood light with his good humor. We asked him to clean an older couch and some recliners. Geoffrey gave us honest advice, explaining that although the furniture still looked nice, the material was starting to wear out, so it might not be worth a deep clean. I really appreciated his professional opinion and honesty. The overall service was fantastic—very reliable and trustworthy. If you need your carpets or upholstery cleaned in The Colony, I highly recommend giving them a call. You’ll be glad you did!

geoffrey helped me pick out the best carpet for my home. he really knew what he was talking about and was patient while i made my decision. he also took care of my order from start to finish, making the whole process easy. the person who came to measure was right on time and used a laser tool to quickly measure all three rooms. he saved the measurements to my account, so geoffrey could double-check everything for accuracy. the installation team was fast, paid attention to detail, and made sure to clean up after themselves. they even vacuumed the new carpet before leaving, which i really appreciated. i also needed a new threshold put in between my living room and dining room. the person geoffrey sent did a great job—he removed the old one, cleaned up the area, and installed the new threshold perfectly. the corners are cut just right, and everything looks neat. overall, this is the best carpet cleaning and installation service i've used. i’ll definitely call them again and will recommend them to my friends in texas.

After being disappointed with the last company that cleaned my carpet and sofa, I wanted to make sure I chose the right team this time. The previous cleaners left streaks and missed spots around the edges of the cushions, which was really noticeable. I searched online and came across Steele Family Carpet Cleaners. Their great reviews caught my eye, so I decided to give them a call. When I spoke with Geoffrey, he was friendly and clearly knew a lot about carpet and upholstery cleaning. He explained to me that my sofa’s Sunbrella fabric is usually used for outdoor furniture, so it can sometimes be tricky to get perfect results. Since my sofa is indoors, he assured me he would use the best methods to make it look fresh and clean. After the cleaning, I was really impressed. My carpets, couch, and chairs look spotless—like new again! The team was professional, on time, and took extra care to make sure everything was done right. If you need carpet or upholstery cleaning in The Colony, I definitely recommend this company.

I highly recommend their carpet cleaning services! Geoffrey was both professional and friendly throughout the whole process. He explained each step of the cleaning really clearly, which made us feel comfortable. Our carpets look amazing now—so much cleaner and brighter than they've ever been since we moved in. We have some areas with stone flooring that always seemed to hold onto dirt, no matter how much we cleaned, but Geoffrey went above and beyond, making several extra passes to get out all the tough stains. Now, every room with stone floors looks fresh and bright. This is definitely something we'll do once a year instead of waiting too long. We’ll absolutely be calling them again for our next carpet cleaning!

I highly recommend this carpet cleaning company. Geoffrey came out today and did an amazing job cleaning the carpet on my stairs and in my living room. We have six kids and light-colored carpet, so it really needed a deep clean before we have family over for the holidays. I am very happy with how professional Geoffrey was, and the price was perfect for our budget, especially during this busy season. The carpets look fantastic now, even though they were in rough shape before. If you need a local carpet cleaner for your home, definitely give them a call!

i was really glad to find steele family carpet cleaners today after stopping by the furniture store next door. since moving to the colony, i've been searching for a reliable carpet cleaning service for my area rugs. recently, i even drove out to another town just to find out the place was closed, so discovering this company felt like a big win. the team has a wide range of cleaning options and they explained everything clearly, making it easy to understand what would work best for my rugs. nolan was very friendly and there was no pressure at all. i'll definitely return once i double check the measurements of my carpets at home. if you need your carpets or rugs cleaned in the colony, this is the spot!

As someone who just moved here, I needed my carpets cleaned quickly and started looking for a good company. After checking out some reviews, I chose to go with Steele Family Carpet Cleaners. I’m really glad I did! They responded right away, worked with my schedule, and really knew what they were doing. Geoffrey did a fantastic job—my carpets look fresh and smell amazing. I’m very happy with the service and will definitely recommend them to friends. If you need your carpets cleaned, this is the company to call.

i'm giving this carpet cleaning company five stars because their service was really fast. i called early in the morning and they showed up in less than an hour. the technician, john, was really friendly—he checked out my carpets, which had some heavy stains and even cleaned my stairs. he answered all my questions and gave me a quote that was much better than what i've seen from other places in the colony. john took his time to make sure everything was cleaned right, but he didn't take too long either. when he finished, my carpets looked fantastic and smelled super fresh. i'm very happy with the results and will definitely use them again for my carpet cleaning needs. i also plan to recommend them to my friends and family. five stars for sure!

i wanted to try a new carpet cleaning company since i wasn't happy with the last one i used. i chose steele family carpet cleaners. from the moment they arrived, they got straight to work and stayed focused, not distracted by their phones like i've seen before. braden and john were really friendly and made sure to explain what they were doing throughout the process. i was very happy with how clean my carpets and furniture looked when they finished. the results were amazing. i'll definitely use them again for my next cleaning.

I've been using this carpet cleaning company for over two years and they always go above and beyond my expectations! Recently, I noticed a stubborn stain on my carpet and called for help. From the first call, Braden was eager to assist and even managed to fit me in for a same-day appointment. The customer service is truly outstanding, from scheduling all the way through the cleaning process. Their team is always friendly, skilled, and professional. After the service, their invoicing is always prompt and accurate. No matter what type of stain I have, they always manage to get my carpets looking spotless—which is great, since my carpets see a lot of spills! I highly recommend them for anyone needing carpet cleaning in Texas. The service is excellent every single time!

After reaching out about our hardwood floors not looking as shiny as we hoped, a new team came out and redid the floors. Now everything is sparkling clean! We really appreciate the great follow-up and attention to detail. The experience was very positive—John and Nolan worked hard and made sure our carpets, hardwood floors, and even some white linen chairs looked fantastic. They cleaned our ranch-style home in The Colony, taking care of both upstairs and downstairs areas, all in just a little over two hours. The best part was that we didn’t have to move any furniture—they handled everything for us. We are very happy with the results and highly recommend their carpet cleaning services!

Absolutely Outstanding Carpet Cleaning Services I recently had the opportunity to use Steele Family Carpet Cleaners for my home, and the entire experience was fantastic. From the first phone call to the completed job, their professionalism, skill, and dedication to customer service were clear in every step. My carpets had years of stains, dirt, and wear, but after the cleaning, they looked almost brand new. The team paid close attention to every detail, making sure to tackle tough spots and deep-seated dirt. They didn't just clean the surface; they really brought the carpet fibers back to life, making everything feel fresh and soft again. Everyone I spoke with was friendly, on time, and listened carefully to what I needed. Geoffrey took time to check the carpets, answer my questions, and made sure the service was right for my situation. Scheduling was easy, and the whole process was simple and worry-free. It was great to see that they use eco-friendly cleaning products too. I felt comfortable knowing the solutions were safe for my family and the environment. Besides regular carpet cleaning, they also offer help with water damage. If you ever have a spill or unexpected flooding, they can handle the mess and restore your carpets quickly and professionally. I highly recommend this company to anyone needing carpet cleaning or restoration. Their attention to detail, excellent customer care, and quality results mean I will definitely use them again for any future cleaning needs.