Reviews of local pros in Tomball, Texas

4.7 based on 4637 reviews Back to the listing
    1

    Stay away from them. This company is not trustworthy. They inspected a pipe that is 25 years old and told my warranty company that its deterioration was not normal wear and tear and the warranty company denied the claim. At the site the tech told me it was normal wear and tear. 15 years and done with them so clear it is normal wear and tear and they say it is not. That pipe has been there for 25 years and has never failed but just broke due to wear and tear so why would they disapprove it?

    1

    Absolute scammers. I trusted you Jim. You all did not clean the pool per the false invoices you all sent. I am working on getting an attorney now. This is absolutely wrong.

    The receptionist is also very rude. I would stay away from this company.

    You not sorry. You are wrong for what you have done and it still doesn’t account for the massive amount of stress your company has put me through that was unwarranted. Stop with the generic responses and tell the truth!

    The Work was not performed and you all also took money from the person that sold the home and the heater is not operational, you left it there and took over 1500.00 from me. The receptionist is rude. Your supervisor Juan stated you all lie and say you perform services and do not. That is what you all did to me. I watched your pool guy sit in his truck for over 30 mins, left and reported he performed services. You also left buckets of chemicals and bleached my patio in several areas. I had to pay someone to dispose of the mess you all left. You all are absolute crooks!!!!! God does not like ugly. He will repay you all for your evil deeds.

    1

    4th of July RUINED by poor maintenance. Photo shows the green pool on the 4th of July plus their "maintenance" tags. Clearly someone was not doing their job. Since their techs are coming out and charging for visits and leaving the pool in this state, no one should hire this company EVER.

    1

    I bought the chemicals from them and I cleaned my pool on my own, I hired them for the full service during the summer, it is worth mentioning that the guy who gave me the service was very kind but when I questioned him because they had double charged me in the second month he told me that I should talk to the office.

    I was attended by an employee who said was the manager, she told me that they had cleaned my filter, I explained to her that nobody had notified me that this service was going to be carried out because I had already bought new filters (not installed) since they were broken.

    She showed me a photo of her phone that was supposed to be my filters (dirty) but I don't recognize the place as my house, nor did she show me a photo of them clean and she told me very angry and arrogant that the service had already been done and although it was her fault for not having sent me a previous email as they do with everyone, and she stated that they would no longer provide me with the service, I told her that I wanted to talk to the owner and she only limited herself to say that the owner didn't have a personal email were I could contact her directly, only the general email of the company that is the one that she manages.

    Definitely, if the owner is not aware of this, they will end her business with a terrible reputation, because it is not possible for them to deceive you and kick you out!

    Stay away from these people while they are still running that business!

    5

    We have used Champion Pools for over 15 years and have always been thrilled with their service. When there is an issue with the equipment they provide quick cost effective solutions. The pool is always sparkling and with the salt chlorinator we are thankful they monitor the salt for us. If I could I would give them 10 stars :)

    5

    These guys have been taking care of our pool for years, and recently we decided to get the pool replastered, as it was 20+ years old and needed it. Jim and his crew came out promptly and within a few days we had a freshly replastered pool that looks way better than it did originally. These guys were fast, on time and efficient. Good price too. Definitely recommend.

    5

    Las personas dueñas de este sitio los mejores en temas de piscinas el seño diego y su señora mireya

    5

    I originally contacted Pinch A Penny in Tomball/The Woodlands area to upgrade my equipment to the IntelliCenter due that they are an authorized dealer for Pentair. I had spoken with several other companies who were not nearly as informative as the owner (Diego Izarra) of Pinch A Penny. Diego is an engineer and possesses significant knowledge of the intricate components of pool equipment. Diego was able to trouble shoot several problems which will help my equipment to run better in the long run. I now use Pinch A Penny to monitor my equipment electronically and I use them for my weekly pool service. They are very professional and provide immediate response. I am very pleased and would highly recommend them.

    5

    Diego helped troubleshoot my pool heater and had the parts needed to fix it. I would recommend this location to anybody. Go see them for pool parts, chemicals, and service!

    5

    Amazing people and they helped me fix my parents pool which was a literal swamp and now looks brand new

    5

    We sincerely appreciate the excellent attention and personalized service provided by Diego, Mireya, and their entire team. They consistently stand out for their great attitude and for delivering optimal solutions for the maintenance of our pool. We highly recommend them without hesitation!
    Isaac & Lucrecia

    5

    I was recommended Pinch a Penny from a friend for monthly pool services and they have been absolutely amazing. They have always been professional, responsive, and extremely knowledgeable. Any time I have needed a repair they took the time to explain the repairs needed, answered all of my questions honestly, and completed the work quickly. My pool looks and runs better than ever, and I will definitely continue using them for future service and repairs. Highly recommend!

    5

    Installed a salt cell they met all expectations.

    5

    Under new management for a few months now, and the customer service is excellent. They genuinely care about solving your issues rather than upselling you. They give honest advice like, 'try this first and see if it works.' It’s great to find a place you can truly trust!

    5

    Very nice and helpful!

    5

    Great prices on liquid clorine and MA

    5

    Locally owned, super friendly, and immensely helpful!

    5

    Good service good people

    1

    9:20 am on Saturday and they are not open, despite the sign in the window that says they open at 9:00 am on Saturday. Oh well, off to Leslie’s.

    5

    Mr JC is the owner of the franchise: a fine gentleman. We had some major structural faults with our vinyl pool liner, it was leaking badly and the pool became unusable. We despaired, and the pool fell into green-slime mode. I didn't have the money for a major repair, but Mr. JC called me up with an idea for a solution. He hired out a worker to take a concrete saw to the cement skirt around our pool. They found and repaired the leak, and Mr. JC set up payment terms for me. Pool looks great now--- highest marks.

    5

    I went to Pinch A Penny to see if they had any Pentair Inteliflo 3hp pumps for sale since there were no other vendor that had any in stock or would even take an order. JC and Janeth were so helpful and incredibly were able to secure a pump at a good price. I am grateful for their efforts and also to the technician who installed the pump. Very professional team so now I am buying all my pool supplies from them. Thank you for becoming the new neighborhood pool store.