Water Damage Restoration reviews in Tomball, Texas

Excelente servicio, rápido y muy profesionales, soluciones rápidas en cualquier incidente de tu hogar

⭐️⭐️⭐️⭐️⭐️ 5 Estrellas

“Llegó cuando más lo necesitábamos.”

Al llegar a la casa en The Woodlands, escuchamos un ruido muy fuerte que nos llenó de miedo. De inmediato pensamos que podía tratarse de un daño serio en la vivienda y la angustia fue inevitable.

Llamamos a Santiago de PuroClean of Tomball y, para nuestra sorpresa, llegó en muy poco tiempo. Desde el primer momento nos transmitió calma. Revisó todo con cuidado, nos explicó cada detalle y finalmente nos confirmó que no había ningún daño.

Más allá del resultado, lo que realmente agradecemos es su rapidez, su trato humano y la tranquilidad que nos devolvió en un momento de mucha preocupación. No intentó vendernos nada, solo ayudarnos.

Gracias, Santiago, por estar presente cuando más lo necesitábamos. Sin duda, PuroClean of Tomball es una empresa en la que se puede confiar.

Santiago is extremely honest and knowledgeable. I was very impressed with his professionalism and courtesy. He stopped by for a free inspection of a spot in my shower ceiling and in the end recommended a low cost solution vs a more expensive / unnecessary option that others might recommend.

Santiago is a great guy and very knowledgeable. I have contacted him a few times regarding homes that my clients investors are interested in and get his professional opinion. He is able to assess homes that are not safe to show and give us a report, which is makes him a great partner in this business and you do not have to risks anyone’s health by going into moldy or extremely dirty environments. I highly recommend that you call him when in doubt about a property with mold or water damage. Do not run away from a potential good deal because of lack of information.

I engaged their services for duct cleaning. They were very thorough and communication with the owner, Santiago, was very good. They found some additional items that needed to be cleaned with the AC and they even came back when it was less convenient for them in order to do the job right. Our air is much cleaner now so I highly recommend them!

Santiago from PuroClean of Tomball performed a complete indoor air quality evaluation at my home, focusing on humidity levels and overall air conditions. He identified moisture issues and provided a clear plan for humidity remediation to improve the indoor environment.

The service included a detailed inspection and explanation of how humidity can impact air quality, HVAC performance, and potential mold growth. Everything was handled professionally and efficiently.

I recommend PuroClean of Tomball for indoor air quality inspections, humidity control, moisture issues, and remediation services.

⭐️⭐️⭐️⭐️⭐️ 5-Star Review

“Thank you, PuroClean — outstanding service from start to finish.”

At Socarrat Restaurant, we recently needed restoration work done on our kitchen floor, and PuroClean of Tomball exceeded every expectation.

From the moment we called, their response was quick and professional. Their team kept us constantly updated throughout the entire process, making everything smooth and stress-free. And the results? Truly amazing. Our kitchen floor looks brand new and ready for service.

Thank you, PuroClean, for your reliability, great communication, and high-quality work. Highly recommended to any business needing restoration or cleaning support.

— Socarrat Restaurant

⭐️⭐️⭐️⭐️⭐️ 5-Star Review

“He truly cared — even with the weather working against us.”

When I noticed a potential leak in my home, I was already feeling anxious and overwhelmed. On top of that, the weather in Houston was bad and road conditions were difficult, which made everything feel even more stressful.

Santiago from PuroClean still took the time to help me through a video call. He was incredibly kind, calm, and patient, walking me through what to check and helping me understand what might be happening. Even though he couldn’t physically come out at that moment due to the weather and road conditions, he made sure I wasn’t left alone or confused.

What meant the most was that he genuinely cared. He didn’t rush the call, didn’t pressure me, and made sure I felt supported and informed during a stressful situation.

I’m truly grateful for his help and highly recommend Santiago and PuroClean to anyone looking for honest, compassionate, and professional service — especially when you need it most.

We couldn’t ask for a better neighbor.
At La Rambla Bistro and Tapas Bar, we take pride in keeping our space beautiful for our guests, especially our light color seating, which can be a challenge on busy nights. Recently, a few seats were stained with chocolate and despite our team’s best effort, we couldn’t remove it.
We reached out to PuroClean of Tomball and we truly couldn’t have asked for a better neighbor. Gustavo, the lead technician, arrived quickly and provided a clear and professional assessment. Not only was he able to address the stains we were most concerned about, he also offered us a full service package that included deep cleaning for all of our light color chairs, soft cleaning for the remaining seating, and a complete deep floor cleaning.
Their professionalism, attention to detail, and genuine willingness to help made a strong impression on us.
Thank you, PuroClean of Tomball, for being the kind of partner every business wishes they had.

Mr. Standiago really went above and beyond. We had a water damage on our investment property, we contacted him because a friend told me about him and wow. Pasionate ,dedicated and really looking out for his cutomer interests.

Santiago helped us ensure that our water restoration was being handled correctly, and his guidance made all the difference. Family or no family, he is always a reliable source — he answers his phone every time , explains everything clearly, and helped us understand the entire process even though we’re all the way in Florida. He give us hope that everything was going to be ok and taking care in a timely manner.

It’s rare to find someone this passionate and accessible. Thank you, Santiago, for your support and professionalism. Highly recommended.

— Florida Client

Honest help when we were worried after every heavy rain.

After every heavy rain, we noticed a leak coming through the ceiling of our main bathroom, and it was becoming very stressful not knowing how serious the damage might be. We contacted Santiago from PuroClean of Tomball, and he responded right away.

Santiago took the time to do a proper inspection, going up into the attic and using an infrared camera to really understand what was happening. He found a small wet area and clearly explained what it meant, giving us peace of mind instead of uncertainty.

Thanks to his assessment, we now have our roofer scheduled to repair the source of the leak, confident that we’re addressing the real issue and not guessing. Santiago was honest, thorough, and incredibly reassuring throughout the process.

We truly appreciate his professionalism and the care he showed in helping us protect our home. Highly recommend Santiago and PuroClean of Tomball to anyone dealing with water concerns.