Home Services reviews in Webster, Texas

Happy they are licensed and bonded. Average(+) in cleaning with a few oversights. First visit and got a "breaker" on this team visit. Management professional and it was immediately resolved. It's something I choose not to have to go through again. Geez, it was the only vase in the house! I put everything away, you know, clean up to have your house cleaned. This was a second opportunity with the franchise years ago and it won't be a third. Really, lost my trust to having inexperienced staff clean my home. Can we say deliberate because of hating?

The ladies did a nice job (as always), put my things right back in their places, and were very thorough. Jen does a nice job with instructing any new crew who come with her and making sure all items on the list are done.

There were 3 ladies who cleaned my home for 2-1/2 hours. They did baseboards, ceiling fans, blinds, n good overall cleaning. A supervisor stopped by and inspected everything as well. Great job n I would highly recommend them.

I just started this service and am very happy with the level of detail and professionalism the staff exhibits. They were transparent on expectations and delivered exceptional results. So happy with my decision, thank you!

The Cleaning Authority did a great job!! Amber, Lizzy, and Melane were fast and thorough. Im very happy!

They are always on time and do an amazing job. After they're done my house looks like it's ready for a showing! Makes my week! I've read some of the complaints on here and I'm really surprised. I've had great communication with Erica. She is very accommodating and responds quickly. I get a text when they are on their way. I went with CA because they offered so many different options and the price doesn't change if you want bi- monthly and not weekly. Other companies are charging more if you don't want weekly cleaning. I've had nothing but great experiences with every team they've sent. I would highly recommend CA to anyone that needs help keeping up with their house. Having a cleaning service stops arguments with my boys (who don't like to clean 😠) and gives us back our family time on weekends. Thank you CA!

The cleaning staff from the Pearland office did a wonderful job of deep cleaning my house. The three women were friendly and experienced. The went right to work and cleaned from top to bottom. The thoroughly cleaned each area and the house looks great. I would highly recommend them.

Always satisfied with the service. Friendly and so respectful of my home. A huge help in making my house feel like a clean home 🏠 😊

TCA is very professional. The app makes it easy to know exactly when the team is on their way and when they are done. Great quality and attention to details and our home feels so clean every time!

Just started the service and they did a great job. Started in every room at the ceiling. cleaning fans blinds and shelves then at the end did the floors. No harsh chemical smell and they got some stubborn stains out. Very happy with the first cleaning

First clean was completed today and they did a fantastic job! Cleaners were here for about 3 hours and made our house spotless! Very happy either with the service.

First of all the crew was supposed to be at my house between 10-12. They arrived at 8:45. I could accept that. They did an excellent job on the bathrooms & kitchen. However my laminate floors were something else. I have stressed repeatedly the floors are the most important as I am unable to do them properly. Today they are streaked and look like it was a hurry up job. I was very disappointed in the care they were given. I think the same girl was responsible for dusting & cleaning the laminate. The dusting was nothing to brag about but that is something I can easily take care of. I always go into my office so as to be out of their way & since they don't clean in there but maybe I need to stay where I can watch how they clean so I can point out things I feel could be done better. I might add, there are no pets, neither my husband nor I smoke & the crew is here no more than an hour & half tops.

It was great! The ladies arrived promptly and did a thorough job. I love how this company has an app and notify you when the team is on their way and when they are finished. I had to fire my previous service because I was not impressed with their work. This is my first time using The Cleaning Authority and I'm definitely going to stick with them because I'm so pleased with how well they did.

They did a fantastic job on everything. Lacy was very helpful, answered all the questions I had. Highly recommend.

We have been impressed so far! I love that management comes on site during our cleanings and even helps out. So far we have had Madison, Mary, Sonny and Ameenah come do our cleanings and they have all done a great job. Madison has made sure to pay extra attention to my small requests and has gotten the job done. These girls are amazing and I appreciate each one of them for the time the take to make sure my home looks beautiful when I get home! Thank you all!

The Cleaning Authority team I have that cleans my house does a fantastic job. They are great at communicating and friendly staff. So glad I dropped my pride and admitted I needed help. We are really happy with their service so far!

I've just started using them and already really impressed with their work. The team is punctual, professional, and thorough. My mom swung by my house after their initial clean and raved about how clean it was. I highly recommend them to anyone looking for a reliable and efficient cleaning service!

Katelyn, Mariah & Celia did a great job cleaning my house! They were punctual and thorough! I just started using this company but I’m already so impressed.

Our house was very dusty and dirty. We're two bachelors and weren't cleaning as we should've and years had gone by. The house now looks excellent, spotless, and it shines! I am really impressed because it was beyond what I could've done. Staff was friendly and I can tell from the results that they really had diligence and dedication. Price is fair. I would say, "Very Highly Recommended."

Date of Service: September 18, 2024

I have been a customer of The Cleaning Authority in Dickinson, Texas for several years now, and I want to take a moment to highlight the exceptional service provided by Katelyn and Rosa during their recent visit on September 18, 2024.

From the moment they arrived, they were professional, courteous, and focused. They paid great attention to detail, ensuring that every corner of my home was spotless. The kitchen sparkled, the bathrooms were immaculately cleaned, and even the floors looked brand new.

What really impressed me was their thoroughness and efficiency. They worked diligently and finished the job in a timely manner without cutting any corners. It’s clear they take pride in their work, and their commitment to quality was evident throughout the entire cleaning process.

Katelyn and Rosa exceeded my expectations, and I truly appreciate their hard work and dedication. I would highly recommend them to anyone looking for a top-notch cleaning service. They are a credit to The Cleaning Authority, and I look forward to having them back again for future cleanings.

Thank you, Katelyn and Rosa, for making my home look and feel amazing!

Whatever you do, stay away from this company. They left so many untouched areas for $713.00 for a prior move in clean. They left areas untouched that were easily accessible. I have a feeling they pay the young girls coming into clean pennies when they are making a fortune of charging you such an outrageous price $180 an hour for three girls young girls that are inexperienced and it’s not their fault. They haven’t been trained properly.