Reviews of local pros in Webster, Texas
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Just tried to buy some roses. They have a great selection but rang up at register $5 more that tag on the display. Should have been 19.99 and rang up $24.99. They would not honor the tag and would not get a manager. What???
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Beautiful healthy flowers, shrubbery, plants. The amaryllis were just gorgeous today. All I bought was dirt and grass seed though.
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Great prices but the employees definitely do not want to be there. Be prepared to do the shopping on your own because no one is going to help you if you have a question.
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I appreciate the prices, but I don't appreciate the way this company treats their workers. I have seen this company make their workers stand all day long with no seating. They get really tired. This ultimately gets reflected back to us, the customers. The workers become disgruntled employees. A bad employer makes for bad employees, and that gives bad customer service. So with that said... your customer service is horrible.
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This is one of my favorite Houston Garden Centers! They are on an asphalt parking lot so no worries about getting my shoes muddy when I'm driving my wife's wagon around!
Also the people here are very helpful and friendly! Prices are great and a good selection of plants and flowers! -
I came in and had over $500 worth of plants and they would not take cash! What a waste of time! They said they can take $100 bills. I wont be coming here any more.
Maas nursery is where i will be going for now on. -
You don’t answer your phone???? Your voicemail is full?? No way to run a business. This has happened on more than one occasion. I guess you just have enough business do you don’t have to provide service!
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Customer service is lacking in person & no one will answer phone (true at all store locations)
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It was alright i went for vegetables and herbs but the had a small selection I also wanted some fruit trees but they did not look well still spent 80 dollars
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Great service by the team working there, they really helped us out with everything. Good trees and plants aswell!
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I recently visited Houston Garden Center and was impressed by their prices and beautiful flower selection. However, I was disappointed when I asked for a tree expert, only to be told that none were existing. The staff told me to look around instead. If you’re knowledgeable about plants, this place could be a good fit, but beginners may want to seek advice elsewhere.
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So many plants to select from. They are healthy plants and kept up. The prices are good. I always walk out with a new plant.
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This place has awesome deals on plants... But be cautious some plants have spreadable bugs or diseases. I've had my plants for a year with no problems, and I don't have a green thumb. At. All.
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Almost all the plants I buy from here end up living very well if taken care of. The main down side is not being able to return it if you decide you bought too many! Also, sometimes they don't know very much about the plants you're inquiring about. Over all I've had good experiences.
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Prices are great. 1/2 off most other store prices. The problem is you get half the customer service to go with it. They will point in general direction of where something is that you have asked for instead of going with you to point it out. They young girl had no idea about the grapes my husband was asking about and lastly hardly anything is labeled so that you know what it is. When checking out as a tax -exempt purchaser, the girl asked me of I had any idea of how to fill the form out. I am from another town 3 hrs away and we dont know anything about how to fill the forms out. Seems like they are lacking in training and customer service skills.
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Bought plants from here and they die almost next day, went back and they said not their problem they don't warranty their flowers or plants.
Try tp give them another chance, saw a sign for poinsettias since last week but is all false advertisement they don't have any... -
This place is trash and when I parked to come in to look 4 Hispanic men ran to the front like someone was going to steal, I’m a Hispanic elderly woman and the way these people treat customers was nasty and rude the young man at the both was not nice when I asked if they sell plastic containers for plants, I would rather shop and spend my money at Lowe’s or home depot
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Always love this place and always spend too much money because they just have so much great stuff. The staff is excellent. I had to make a quick stop to pick up an Easter gift for my mother. They directed me exactly to where the specific flowers I needed where. Had an excellent selection of colors at a VERY reasonable price and they helped carry my plants from the shelf to the register and then loaded them up in my truck. Which as a person in a wheelchair is a God sent. I will continue to use Houston Garden Centers as long as they're in business.
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Sucb a beautiful place with a variety of mature and young plants, trees, flowers, seeds etc.
With deals that are unbeatable. -
I've been to this location a few times before and decided to make my annual spring to summer visit, to buy a pride of barbados plant here for this summer. In winter, I prefer their callistemon, (bottlebrush) alongside the Texas Sage for my ornamental landscaping in Texas. They're both able to handle drought and an overnight freeze. They have a large variety of those to offer in December. Much more than they provide us public with the pride of Barbados plants to select from. Both plants catch the eyes with the bright red flowering part of these plants. Both are hardy plants and many Texas gardeners like both for their resistance to drought as well as their ornamental beauty.
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Great