Rare Breed Plumbing, Heating, and Air

Miguel was prompt, courteous, and throughly explained the main water valve rerouting and installation. Most of all, he is professional and at the same time very personable. Give this man a raise!

I just had Lundberg Plumbing (now Rare Breed Plumbing) come out to replace a main water line due to a small continuous leak identified by Sandy City Utilities.
I'm giving two stars because they came out quickly (came out the night I called and had it repaired in two days). The service I received lost stars. I was quoted $5k for the repair by Dan, the plumber supervisor in charge of the job, that took the call that night.
I was not offered the 24 month interest free financing option (I noticed this in the quick scroll of paperwork to sign).
I saw Dan first thing in the morning because I asked to touch base with him and then the (landscape company?) crew that was hired to dig my front yard up were the only ones that I saw or interacted with after that. At one point, the crew foreman approached me to ask if he had permission to cut through my drywall to accommodate his large pipe clamp tool because Dan had instructed that he get permission to do that. I insisted that there must be a smaller pipe clamp tool to use and texted Dan. He said he'd have another plumber come over with a smaller tool. Why was this not the FIRST solution?
Finally, whomever finished the job (Dan, another plumber, the landscape company?) did not show me the new pipe or the water meter showing the leak was fixed and left me with an incomplete job in my option (see picture).
There are companies that will take more care with you as a customer and not just see you as a quick and easy 'money maker' job.

Chad & Bensen came out to help me button up some remodel plumbing. Removed old galvanized drains, remaining galvanized water supplies to my basement bath, replaced that shower valve & set my tub. They also installed new auto vent drain on the kitchen sink, and redid my upstairs vanity sink P-trap. Will definitely have them back out when I remodel my upstairs bath. Great company to work with!