Constraction reviews in Highland, Utah

Great commercial contractor. Fair and great experience

The company is great and the people are very friendly and easy to talk with

Amazing team and wonderful work they do!!

When searching for a contractor there are always a lot of things to consider. You can find a contractor just about anywhere that can get the job done. But the one thing that's almost impossible to know is whether they've got integrity and will handle the job with class. This company handled a big job remodeling our business park in Orem. Much of the work needed to be done during business hours. They handled it professionally and even when construction affected our business (Achieve Today) they took care of us and our employees.

What started out as a positive relationship ended on the sourest of notes. We built out two 5,000 square foot salons with Complete and nearly 18 months after turn-over, we are still struggling with issues they walked away from. Towards the end of our warranty period, we stopped getting responses. They were clearly done and happy to leave us with major systems that have never worked right. We have never gone a month with full hot water in one our salons and have spent an additional $10,000 to date trying to rectify it. Their subcontractor finally told us to go find someone who was actually certified in Rinnai systems so we wonder why that sub was chosen at all. We have now removed the Rinnai system and installed 2 Bosch tankless systems for another $30,000. We have struggled with HVAC systems that have left some areas of the building boiling hot in the summer and we've spent another $20,000+ trying to re-balance the air flow and add supplemental systems to overcome the fact that the ducts in the ceiling are too small and not set up in a logical way with regards to our RTU's. The building will never be completely comfortable in some areas unless we now disrupt business to re-do the ceiling ductwork - which is next to impossible in this situation. We trusted them and their subs to offer their expertise and suggestions and that didn't happen. So, the two biggest systems in our building don't work correctly and we've spent 18 months doing damage control with stylists who have threatened to leave over the issues.

We thought we had found the right partner in the beginning. It's unfortunate that they just walked away from these major issues in the end. There was lots of finger pointing while we just kept shelling out money and then a seeming sigh of relief when the warranty period ended. I was actually told by one of their Project Managers that eventually, he didn't have to answer my texts anymore. And, he was all too happy, I'm sure, on the day he didn't 12 months after the project was done.

We have worked with Complete Contracting on a couple of projects. John, Levi, and Giovanni were all great to work with. They are professional, knowlegable, and easy to work with.

I would recomend working with Complete Contracting Co. as a client seeking to build/remodel or as a contractor. They do great work.

Looks like driving isn’t their strength based on other reviews. In Eagle mountain had a very incompetent driver cut me off and see him do the same others and proceeded to flip them off afterwards. I personally don’t accept the “ We take safety very seriously” Answers because you obviously don’t. I personally would never do business with a company that could care less about this type of thing, especially when it puts other people’s lives at risk.

Do better, actually discipline, the drivers and people that claim to be part of your company and add advertising on their vehicles if you want better reviews. The fact that this is a repeat review should tell you something.