Building Restoration reviews in North Salt Lake, Utah
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They come out looked at the job put there fans in to dry the floor. I fix the cause of the to buckle an they check it after it had dried then they said they would not do the work they was not very professional about it i would not recommend them to do work for people
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Fortino did an absolutely incredible job on the repair! He was a pleasure to work with. I can tell he takes pride in his craft and that is such a rare quality in the construction industry these days. My wife and I are beyond impressed with the outcome. Thanks again for your company’s quality work!
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Our insurance company introduced us to Alpine Cleaning & Restoration Specialists last spring after we'd sustained some flood damage in our kitchen and living room. We had such a fantastic experience with them that, after a recent basement flood, we chose them to address our home repair needs. Every person, from the estimator to the cleaning crew, has been reliable and considerate. They are prompt with replies and estimates and we've never had a terribly long wait before they begin a job. Trevor, who was in charge of drywall repair and painting, is a delight to work with. He's conscientious, professional, and friendly. I work from home, so having someone I'm totally comfortable being around is essential. That, and he took the time and care to familiarize himself with my cats—one is particularly skittish and has a seizure condition—and she is totally comfortable with him, now. He's so great with my cats, I'm sure he wishes they would leave him alone while he's working. I can't overstate what an excellent job Trevor and Alpine did for our home. I won't be going anywhere else for future home improvement and repair needs. Highly recommended.
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I want to give Alpine the highest rating possible. As a victim of an extreme home disaster you want the best, most knowledgeable and experienced company out there. Alpine is the VERY BEST!
Keri at Alpine will help with everything and make the disaster a little more tolerable! All companies are NOT like Alpine! Let me warn you from my experience.
Heather Griffiths -
This company help us with a water damage repair in our home. They did a great job of mitigation, reconstruction and finish work! I highly recommend them!
Krystal, Dave and Trevor are the people who helped us and they are the best to work with.
Thanks for everything!! -
Suzan Y, Davis County
This was our first experience using Alpine Cleaning and Restoration for water damage and removal of mold in our basement bedroom. Trevor Priest, contractor, performed the repairs, replaced the drywall, paint and installed new baseboards. I was very pleased with his work and work ethics. He was good at communicating with me and showed up on time. He took great pride in his work ensuring we were pleased with his finished project and did an excellent job cleaning up after each day. You couldn’t tell he had been there. I really appreciate the extra mile he went to locate two mills to try to replace the custom baseboards. Unfortunately, they did not have the template to recreate the baseboard. With his suggestion, we were able to find a new baseboard that complimented the existing framing of the door and window. I would highly recommend Trevor, Alpine Cleaning for your home restoration. -
So here is an update! They reached back to us and were able to help us understand the numbers and get our budget set up for this project. Garrett helped us get the work done to our home with great contractors so we could have our house back!
Thanks Wayne and Garrett for helping us have a home again!
Their willingness to make sure we are taken care of was amazing!
They did a great job of helping us during our flood! They were fast and got us dried out quickly. The repair side was a different story. Their estimator chose to not work with us to restore our home after we asked too many questions about how the budget was being used. I think this might be an industry trend to try to get as
much of the budget as they can. I just wasn’t willing to spend the money if they couldn’t tell me what the money was going for so rather than explain the budget they chose to not help us. Now we have to find a way to fix our home after the flood on our own. -
Professional, fast, and communicative! Krystal is incredibly friendly and knowledgeable. You will not be disappointed with Alpine‘s work! Highly recommend.
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Trevor was great helping us get our house back in order after a major leak. He was super friendly, as disruptive as you could possibly be doing that sort of work, and so sweet to our dogs. The drywall and ceilings all look as good as new and the paint matching he dis is totally unnoticeable. Thanks, Trevor!
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The company as a whole is great, I want to be clear on that!!!
With that being said, we worked with Darren and I do have to say, he is a terrible communicator. I repeatedly told him we HAD to stick within the budget the ins company set to be paid and he said that we could do tile and still be in budget because we were reusing the shower door and that cost could be rolled back into the project. Now I did add a bench and niche to the shower and I did expect to pay a little extra due to that but when we got the bill for $6400 ON TOP of the $8000 the ins was giving them, I was shocked. I even picked tile I didn't really want due to it being easier and less time consuming to install hoping to save on labor costs but apparently that didn't matter.
Then we asked Darren to come by our house and give us a line by line breakdown of all the costs and he showed up with 2 sticky notes with random figures and told us HE was losing money on this deal and I didn't think that was very professional at all and he told us they would work with us for payments but that was all that was said. Now we have a pmt plan but we have to have it paid in 4 months so our monthly pmt is $1800 and I just want to know what average american has 1800 extra a month to pay a bill like that?
The bench in the shower ended up having to be re-done 3 times due to faulty craftmanship and I do appreciate that Darren was so strict about it being done right and he did make sure it was correct before the project was over even though in total it took 6 to7 months from beginning to end.
Like I said in the beginning, I do like the company overall, I just wish that Darren was way better at communicating and a little more professional. -
Keri did an excellent job with the entire cleanup and restoration project. We are not local, so she was our eyes and ears on the ground. She did a great job keeping on top of the entire project even when our insurance company was dragging the process out. Would highly recommend!
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Juan and Jonathan did an amazing job! They were so very kind! I only met them one time but that one time was awesome!!
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Keri and her team were amazing to work with and made a difficult situation easier while addressing/repairing extensive smoke and fire damage at my aunt’s home.
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Zach and Diego came and helped us repair water damage in our home with a couple other guys that did amazing repair work. They were speedy and efficient, looked like nothing ever happened. My husband and I appreciated their help and definitely recommend them.
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I can't speak highly enough of our experience working with Zane, Ken, Quinn, and their team at Alpine. Our household was impacted by the devastating Eaton Fire in January 2025. We are lucky to still have a home, but were unprepared for the reality of what it takes to recover from a wildfire (particularly of this scope). Our house was filled with ash and soot, everything reeked of smoke, and the list of repairs, cleaning, and total losses felt insurmountable.
During this emotionally difficult and overwhelming period, we found Zane and Team Alpine, and for the first time we felt like we had real support. Zane knew exactly what to do. He knew what to look for and guided us through this foreign world of smoke remediation with kindness. The crew treated us and our home with respect, like it was their own. They were immediately responsive to texts and calls, highly respectful of our belongings, detail oriented, honest, and thorough. In a time when we felt we had to constantly be on guard for scammers and greedy opportunists, being able to put our full trust in Alpine's crews was such a relief-- a wonderful feeling that we had hired professionals who would look out for our best interests.
Our house is now smoke-free and has never been so clean. We're so glad Alpine was able to come out to California so that we could benefit from their care. We will always be grateful for them-- not just for their services but for the humanity and honesty they bring to their work. Thank you from the bottom of our smoke-free hearts! -
PERFECTION!! EXPERTS! DEPENDABLE! RELIABLE!
We had a fire inside a commercial building we own. They had to completely gutt it and restore it. I never had to worry or be involved in the restoration from the time we signed the contract for them to do the work. They provided a weekly progress report. They stayed on schedule. They did everything exactly right. There were no unexpected surprises. Our insurance company commented it was the easiest claim they ever processed. Especially for such a large commercial claim. The team was so friendly! I would recommend Alpine Cleaning and Restoration to anyone in need, without hesitation!
Laurie Jensen, CFO. Conveyors and Equipment. -
My home received substantial water damage. The team at Alpine Cleaning & Restoration have been incredibly thorough and I couldn't be happier with the results. I interacted with many of the team members and all were well versed in their particular skill-sets and took great care with my furnishings. I highly recommend their services.
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They are awesome!! Krystal is excellent at her job, definitely fights for her clients, takes time to explain contracts, the process, what to expect and timeline. Plus she has such a cool genuine personality. Trevor did a lot of the work on my place, he is great to work with, makes communication clear, lets you know what he is working on, schedule and makes you feel comfortable that the job will be done correctly and with quality. Dave, is super cool very chill and easy to work with, he helps make things less stressful and moves his people round to cater to what needs to get done. I can’t say enough about what a great team they are. Definitely would recommend them and would use them in the future. Thank you three for getting me through a disaster in my house and all the stress. :)
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FIRE! A word you never want to hear. Especially when that fire is at your home. But don't feel hopeless with Alpine. First and foremost they have outstanding employees that are there for you from beginning to end. There are certain employees at Alpine who deserve a standing ovation for going above and beyond. Keri Holt and Marcus Montoya; these two people brought my house back from the dead. Then you have Ken Carlson, Jeremy and Shawn who were also outstanding. No matter how big or small your disaster is..Alpine is there
****UPDATE***
I also wanted to add for you gun collectors. They have a gentleman named Shawn. He is a master of firearms. He took my 200 and something firearms after I had a fire and did such a good job on them. Some of my older firearms are so clean they look like they just came out of the box. That's what else is great about Alpine. They don't contract their work out. Everyone you need is under one roof at Alpine. -
Good hard workers well job done. We are happy with there work. We definitely calling them back for future projects
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We had a house fire in Oct of 2024, our fire chief recommended Alpine restoration company as well as our Allstate agent. Within an hour after the fire were put out, Diego and his team from Alpine showed up at our house and got to work immediately. They were very kind people and understanding. They were able to quickly covered water damaged areas and immediately removed all of our collectibles to saved a bunch for us!
In such hectic moments they were able to rush some clothes for us and offered help with shelter for our pets and were with us late into the night. Everything was in turmoil but they were able to sort things out for our family in a swiftly way and we appreciated very much!
Ken, Jeremy, Keri, Amalia, Diego and many more that I can't remember all their names that have helped us through and through! We've been out of our house for 5 months now and we have a few more months to go but they've worked so hard to speed up our return date and we are forever grateful. Many times we needed extra things such as clothes, mattresses, beddings, housewares, etc. and they would delivered them immediately to our rental and helped us carried them in as well.
Clearing out debris after the fire and going through all of the things from the house were no easy job. They've done a tremendous job at that along with getting construction going and staying on track! We are way ahead of schedule and will be moving back in soon!
I hope this review helps someone out when looking for a company in need. We have nothing but respect and love for Alpine restoration company. We highly recommend their service and value their professionalism!