HVAC reviews in Salt Lake City, Utah

Purple ducts Utah did a very professional job .
Jacob Did explain me the whole process and got it done and will definitely use them in the future.
My house smells so good now.
I made the right choice .

I paid 3 time what they had on their add.
he didn't even finish the job and still had stuff hanging out side of by vent.
Said they would come back and now won't take my calls.

This company is the worst one I have used it. After the guy finished to clean my bents I went to see how looks, and it was still dirty he didn’t clean anything inside of them. If you don’t want louse your many don’t use this company. It was payed for a deep cleaning. 😡

The team that came over were very professional, friendly & explained the process with each step. They also offered an affordable prices for sanitizing we needed and additional air returns. We will definitely use this company again.

I was harassed and cussed out on my phone by this company's representative in California for canceling when they couldn't provide license and bonding information. They kept calling and calling even after I told them to stop. Then another person claiming to be the owner called and use profanity at me. I blocked all of them. I'm so glad I cancelled!

Trevor was polite, professional and explained the sanitizer. He vacuumed out the vents, dryer and cold air return. I opted in for sanitizer, as he said it is good for 5-7 years, smells great. I am not sure if it an extra charge, but was excited to see the before and after photos. Would be 5 star, but the website made it seem like you got photos, not the tech's fault.

Signed up for a cleaning but they could NOT make it to the appointment, the person kept getting sick, etc. and THEN they would NOT stop calling me even after I said NO THANK YOU many times.
Finally had to write this honest review after I asked them to put me on the DNC list.

Purple Ducts were doing the work at my property, they were on time, efficient, and very kind! The in office staff were quick to respond and get me scheduled. I got several quotes and their prices seemed reasonable and fair.
Very happy with the results.
I’d definitely use them again!

WATCH OUT!!! First I don't do review just to bash someone. They took advantage of a women. First they informed my wife it will be $300 charge and they lied. After all done the charge over $600 for 30 minutes job. When my wife wants to pay them they said pay it to his manager name that's sound like "SCAMMER"!! And they don't give you any receipt or invoice. After my wife argued they said write to some other company's name. I'm confused here. Once again feels like Mickey mouse company.
My advise to you all ask them what the charge is gonna be ? or AVOID this company.

Deeshon was very friendly, professional, and helpful. He completed the job very quickly, explained everything and was very efficient. I'm very happy with the service I received.
The reason for 4 stars is because we had a previous technician (not Deeshon) who didn't show up for two different appointments. Someone called us to reschedule and stated they would get us a new tech this time, and I'm happy we were able to work with Deeshon.

Wow!!! I didn't know what I didn't know... when cleaning out my air ducts, I found that the construction company who built my home had left a TON of debris in the air ducts, causing air flow to be significantly sub par. With Purple Ducts, we were able to get pictures of the before and after and holy moly... it was like night and day. Highly recommended to any and all!

What a terrible experience. I had my ducts cleaned a few weeks ago by Purple Ducts SLC, and they embody the worst in business ethics. They have low-grade equipment and poorly trained staff. I sadly need to have them cleaned AGAIN. Grrrr.

Btw - the positive reviews here in Google are mostly fake. Do your due diligence, watch a youtube on duct cleaning so you know what to expect and find a reputable company. I learned the hard way that a good duct cleaning should take 5-6hrs and cost $600-800, not $180 and 30min of work.

A total scam... Look them up on the Better Business Bureau and they have a rating of an F. Nothing correlates between their web page and facebook. They do hold a license in the state of utah, but it is within this year that it was started. They claim to be in business for ten years, but yet they're based out of LA california. There are multiple numbers that seemed to go to personal phone numbers or goes to a Google number. For being a business that has been in business for 10 years. You call 2 different numbers and it goes to a personal phone number. There's just too much that doesn't add up, be careful. There are many scams that are going around dealing with air duct cleaning. I had requested services from them and they sent someone out to do our inspection for a set price and after being here gave me a higher estimate. I got kind of curious and started looking up different things about them. I suggest you do your due diligence and check on these types of businesses that are on facebook. You'd be surprised just doing a little research, what you can find or not find on businesses.

Amazing service!
They came on the same day, got my air vents cleaned, as well as my dryer vent. I added sanitizing and my house smells so fresh! The technicians were polite and speedy. Overall, I would highly recommend this company for anyone in need of a deep vent clean!

Used a handheld system not attached to an exterior power device , so not a push pull system which is far superior . Too expensive for what they accomplished and of-course they always charge more to really finish the job. Should’ve known better . Detached a number of vents that had to be glued afterwards . Parked an old van in my driveway and left oil stains. Messaged them repeatedly . Promised to come and clean it. Never did . Very poor service . Can’t recommend.

We cancelled. One guy came. He did not have a ladder or any equipment. Argued with us about ducts that needed to be cleaned, we scheduled a premium service, were told it was $199 per unit (furnace or air conditioning unit) for the ducts. He wanted to charge us more for the return vents, did not know it was supposed to be premium service. SCAM. We sent him away and cancelled the service the following day

This company was quick to respond to my request. They showed up and appeared to have a couple of vacuums and didn’t seem to have the right equipment for my system. I also believe that they plugged my dryer vent and nobody is responding to my messages. I will definitely use a different company next time.

Received a service from them, technicians name was Joseph. Their technician no showed the first time and then was super late the second time. He said he would add an extra service and I had to pay him separately, so we did and he never did the extra service we even helped get him towed out cause he got stuck in the snow and he still never responded to my messages we paid almost 1000$ and our home still has issues that it had before the service which they guaranteed they would follow up if that happened. No followup and they just took the money and ran.

I was shocked with the amount of lint and fire hazard the guy got out of my dryer vent . I knew it’s needed to be done and I think every home owner needs to consider it . My experience were great I decided to get my air vents cleaned out as well while the gentleman was already doing the work at my house . Price were fair and reasonable, service were great . I’m very happy I choose the right company .

Lucas quoted me one price. He came with another person and once looking at my dryer (for 10 seconds) they said $280. Ridiculous! The outside vent was 12 feet away from dryer inside house. I was shocked. But they told me that most other companies would be three or $400 if I was lucky to do this. I felt very intimidated and pressured. Instead of waiting to go with someone else I went with them. They did lower the price to $220. Still it was ridiculous. I will never go with them again. Plus the receipt did not say their name of purple ducts. It was central properties. Like they were trying to do a different business.

The technicians were nice, and they did a good job cleaning all the house vents. Unfortunately, the hvac required minor maintenance afterwards to get it to run again (the pressure switch hose was disconnected during their cleaning and no checks were made to verify system functionality upon completion of the cleaning). Apparently their 40% off quote translated to $11 more expensive than the regular price. The included services were misrepresented and I ended up being charged 3x the quoted price to get the service I thought I was quoted.