Reviews of local pros in Sandy, Utah
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These guys at Extra Touch Cleaning Specialists are great: they give you an arrival window, text you when they're on their way; use protectors to prevent damage to baseboards and stair railings; MOST of ALL, their spot removal and carpet cleaning service is excellent. I would recommend their service to anyone.
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Shane and his crew were absolutely FANTASTIC!! Hands down the most thorough and immaculate carpet cleaning job we have ever had. They definitely spent their time to give us the perfect result. So nice and professional and more importantly very considerate. We had them come during the COVID-19 situation and they came prepared with gloves and masks. So happy with the service we received that we are having them back next week to clean our air ducts. I would give 10 stars+ if it was an option. Thank you Extra Touch!!
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Shane always does an excellent job - sometimes I think folks feel that getting a professional cleaning service is the same regardless so you should go with the cheapest option; but I think that's untrue. Getting the most value out of the service should be the deciding factor, and in that regard using Shane and Extra Touch is guaranteed to be the most bang for your buck. 5/5 highly recommend!
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Shane from Extra Touch has been doing my carpets for years. I tried other carpet cleaners before him and they would do an adequate job but, I never felt like they did a great job. When Shane showed up the first time he took the time needed to get my carpets and upholstery CLEAN. I had never seen someone so detail oriented in his profession and I’ve never looked anywhere else again. He’s always gone above and beyond to do the job right and has always been very professional every time I’ve had him come. I also had a flood in my basement this last year and he came in and repaired the area without any issues. His cost is comparable to other servicers and maybe even a little below. Sometimes it takes a little bit to get in on his schedule but, I can see that is usually, because he does such a good job and takes the time he needs to do his jobs thoroughly. I’ve seen it with my own home. However, if I tell him I’ve got a deadline for a gathering of some sort, he does his best to get it done in time so I appreciate that too. Most of all, I trust having him in my home and recommend his services without reservation.
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Shane and his team were seriously amazing to work with. I'm always a little leary with companies like this just because I've seen shady things with so many, but you can tell Shane and team truly care about their work and the quality they are providing. I would highly recommend them to anyone!! They will take care of your home and do an excellent job! A++++
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Several years ago we had a crises where a garden hose popped off the spigot and filled the window well with so much water that it leaked into my brand new office! The water had seeped into 2 rooms!
We called Extra Touch and Shane immediately responded! We had grabbed neighbors to remove all my equipment and furniture and Shane sucked up all the water, ripped up the carpets and installed several massive fans to dry the whole area.
I was nervous about having mold or a musty smell remaining, but once the carpets were perfectly replaced there was NO bad odors at all!!!
Last year we realized that there were some dark stains appearing where the heavy trafficked areas were used. Knowing what a great job Shane did last time, we called him again and he did an amazing job cleaning all those rooms. He even did extra work to spot clean a few areas that had been stained by previous owners!
It looked amazing! Shane works really hard to make it look the best and deliver the best service!
We have referred people to Extra Touch Service many times! -
I can't say enough good things about Shane at Extra Touch Cleaning. He is so good I have had him back several times over the years. Our last cleaning required extra attention in our home office and he didn't disappoint. He is always on time with great communication beforehand and is very respectful of our home. Thank You Shane!!
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Shane was great and they did an amazing job and came same day for our carpet cleaning at my home in Sandy! They also did some spot removal as well! Highly recommend
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We used to get the "1hr" cleaning jobs, but our beige colored carpet on the stairs always looked grey afterwards. No matter who we used, same result. Then we called Extra Touch. Game changer! It cost more but Shane was on his hands and knees working on those grungy stair steps. I'm embarrassed to say how old our carpets are but I'm talking years and years of ground in dirt. Especially on the front edges. I know Shane was taught by his Dad, Steve, who never gave anything but his best for his customers. No short cuts. Our old carpets have been rejuvenated but the stairs were day and night. Or I should say night and day...dark/dingy to bright/clean! You can trust Shane to carry on his father's legacy and work ethic. A rare quality these days....
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I'm a perfectionist when I do a cleaning job. Therefore, I expect my service men to provide excellent service . I was not disappointed! Shane was honest with me about a Stain not coming out, so I decided not to have that room cleaned. He did a superb job on the livingroom, and got the high traffic areas looking great again! I have used this company before, and they got out slime that had dried into my carpet! I highly recommend this company!
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Shane (along with his co-worker... Josh(?) was really excellent to work with! The stretching of our carpet turned out really well and we appreciate the hard work very much... which is often quite difficult to find these days! I'm sure we'll definitely be reaching out to Extra Touch, for more work in the near future! Thanks again, guys!!
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My experience with Extra Touch Cleaning Specialist was very positive. Before the cleaning the house had a strong smoke odor, and after the carpet cleaning, the smell was greatly reduced. Shane is a carpet guru and was great to work with! I feel like he exceeded expectations and I recommend him!
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Shane did an excellent job cleaning our carpets! They look like new! He is super flexible. I highly recommend him for any carpet stretching/cleaning needs! You’ll be very pleased!
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We've used Shane since we moved into our old house 14 years ago. We had this 1970's rambler home that had very light carpet in the dining room but the room was the main way to get in and out of the house to the backyard and garage plus, we have five kids. We had him clean our carpets about 2 times a year and he always did an amazing job. We ended up remodeling and replacing the carpet with wood floors but still called Shane to clean the mattresses and downstairs carpet when we decided to sell. Then we bought a building that used to be an automotive repair facility. We had him clean the carpet there and he literally spent 4+ hours on that trying to get it to look decent. We appreciated his perseverance on that task. He has come to our new house to clean my wool rugs and a doggy accident recently. Shane is very dedicated and professional. He has never disappointed us.
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We wish we would rate higher than 5 stars for Shane’s work. What a great company to work with! Last minute they went to buy supplies to fully complete the job and stayed late until it was done. Through, communicative, kind, and our carpet looks brand new! We will absolutely use them again for carpet needs from replacing pads to cleaning. Thank you again!!!
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These guys are amazing! Toddler had a #2 accident on bedroom carpet and it was bad. Called Shane on a Sunday night and got a hold of him and they came out first thing Monday morning and got the carpet looking brand new. I would have paid what they charged for just the spot removal but they did the entire room for that price. Can't recommend them enough!
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Extra touch came to our home. They did a phenomenal job, they had some issues with their shop door which caused them to be late. He communicates well regarding situation and ETA. Very satisfied and as a realtor will share his name with all clients. HIGHLY RECOMMEND!!!
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Absolutely fantastic service and hospitality. Shane was able to fit me in with only a few days notice, and his price was very fair. My carpets look brand new! He also went above and beyond to help me move furniture and put it all back since I was having surgery the next day. I will absolutely be referring him to friends and family. I am throughly impressed with the professionalism and quality of work while also being friendly. Thank you again Shane you rock!
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Shane did a great job with the carpets at my house. They were able to fit me in at very short notice. Cost estimate was accurate to the quote provided. Great work!
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We had Shane come out and repair a few holes in our carpet thanks to new puppies. He did a get job on the repair. Can’t even tell there were holes! Then gave the space a very detailed cleaning. Threw in a couch cleaning at a very fair price. Highly recommend him!
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Extra Touch Cleaning, Shane was recommended by my realtor when I bought my home. Shane, the owner. personally comes each time, along with a co-worker, so I know that I am getting cleaning from a knowledgeable person who cares about maintaining an excellent reputation.
I have carpet and also a wool rug. Their prep includes hose guards on the walls, protection wand cleaning where carpet meets hard surfaces, spotting, and making sure all moveable pieces are cleared from carpet areas.
The entire work area is left spotless and carpets and rug are clean with water residue carefully removed.
You definitely get what you pay for in this business. 5 stars every time!
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