Reviews of local pros in Sandy, Utah
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Unreliable, over-priced, and inefficient.
Charged us for 4.5 hours of work, just to diagnose some water runoff. They came out in the fall, and reset our sprinkler system, then came back the following summer only to tell us that our system needs to be reset, and they didn't recall doing it the first time. When we spoke about the bill, initially I was quoted "a couple of hours" and when the bill came, it was for 4.5 hours @ $60/hr.
I asked what could have taken 4.5 hours to figure out the system needed to be reset, and was told they spent time looking at the water patterns, and looking for broken pipes. We are on .15 of an acre; it doesn't take that much time to look for broken pipes.
They denied ever saying anything about "a couple of hours" regarding the bill, and refused to adjust the bill.
I do not trust this company anymore. -
He were professional, friendly and personable. He did a good job with my sprinkler system. I would recommend your company to friends and family.
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Overall: I would NOT RECOMMEND TLM.
Pros: Estimator (Steve) was friendly and nice.
Cons: Lack of professionalism, unreliable, and not thorough.
We are in the process of upgrading our yard (trees, new lawn, etc), so we were looking for a landscaping contractor to do some basic grading and sod preparation. I found TLM online and gave them a call based on the reviews they had. I talked to Scott on the phone and we scheduled an estimate for Steve to come out on 03/14/15. The day of the estimate Steve arrived on time and was very friendly. After meeting with Steve, I had extremely high hopes and felt as if I had found a competent company to provide the work I was looking to have completed. We finished up and he said he would have an estimate to me that night..... Nothing was sent. I sent him a text the next day and he assured me he would have it that night....still nothing. This went on for about a week and I kept getting excuse after excuse. I finally called him and asked what the situation was. He apologized and offered to come out that Saturday to hand-deliver a paper version of the estimate....No show, no call, and no apology. Monday I called Scott in the main office to see if I could have another estimate and would give them a second chance. More or less Scott called me back saying Steve was having personal issues, etc. So I tried to be understanding and work with Scott. Well Scott kept insisting on giving me an estimate over the phone without even coming to look at the property. He finally sent me over an estimate that was beyond ridiculous. I'm sorry, but there is no way the size of my yard would yield over $3500 in grading costs alone. They were very inconsistent with their pricing as well. Steve told me it would be .55/sq ft and Scott said it would be .80+. Furthermore, there wasn't even a follow-up, nor did he offer any compensation for the hassle and waste of time for the no show on Saturday.
Honestly, you'd probably be better off acquiring help from the Home Depot parking lot before using these guys. -
Scott, Dylan and team are amazing! On time, professional, and always willing to go the extra mile. Cass keeps them all on task and works wonders! I would highly recommend Total Landscape!
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Basically, this company took me for a run and completely ripped me off. I would NEVER recommend this company to anyone. Steve George (salesman) and Scott Bennett (owner) are con-artists. DO NOT HIRE THEM!
TLM is a complete joke! I won't sugarcoat it. They are a bunch of unreliable, unprofessional, and dishonest people. I made a mistake by hiring these guys. The only positive feedback I can give them is that they use high quality sod and topsoil. Their labor is average, at best. And the whole time during the process of finishing my backyard they kept tacking on more and more money to my final price. They ended up charging me close to $2,000 more than they had originally quoted me because of "miscalculations" on quantities needed for the materials.
The guy I first met with was Steve George, he came out to my house for the bid. My first impression was that he was a very friendly and likeable guy, and the main reason I decided to hire TLM was because Steve seemed so genuine that I didn't think he would screw me over. WRONG! I would go days and weeks without contact from him. I would constantly try to call and text him to find out what was going on with no reply. And once I eventually got a hold of him, he always had (what seemed to be) a very good reason for why he was so preoccupied: sickness, problems at home, his daughter, etc. I call BS, he is just a flake.
After months (literally) of trying to get my small back yard finished and not being able to count on Steve George, I contacted the owner of TLM whose name is Scott Bennett. This guy made the same first impression as Steve, he seemed like a real good guy. He assured me that he would make sure my project went off without a hitch. Honestly, he was just as bad! He was just as hard to get a hold of, and just as unreliable with the information he was giving me.
It took them over 2 months to finish my back yard, which is honestly not even a big yard- and I even provided ALL of the parts for my sprinkler system AND the sprinkler design layout which had been professionally planned out which showed exactly where every pipe would run and where every sprinkler would sit. -
Our experience with TLM has been really great. We had our original bid done with Scott and he was very nice, personable, and made me feel so comfortable and excited to work with them. He even came back and updated our bid a few weeks later after we did some clean up in our yard ourselves and so my husband could be there too to make sure we covered everything we wanted to have done. When it came to the work we had done, we could not be happier. Scott said from the get go that they were about 2 weeks out from beginning work so we knew it wouldn't get started right away. When we accepted the bid just before a weekend he said someone could be out the following Tuesday to begin the work on our sprinkler system. When he called Monday to follow up and schedule a time for the sprinklers he said the whole job could actually begin the following day. That was such unexpected and awesome news! The crew was there first thing the next morning and finished up within the week. They worked so hard and finished so quickly; at least to us who do not know much about landscaping! Everyone who was here was so nice. I stay home with my toddler who was so curious about everything they were doing and not once was there an issue with him looking around or checking everything out. They checked with me to make sure the look of the edging and whatever they were doing was what we liked and ensured me they could change it if desired. What they did was great and required no change! They even took extra time to talk to me about some of the things they did and especially about the sprinklers, and I ended up feeling like I learned a lot about my yard, managing it, and my sprinkler system (which I've always just left up to my husband!). I even felt like I could have been a little annoying at times, as I am an at home parent and was in and out running errands and often there and free to ask questions. They never once made me feel like I was anything close to that and accepted my questions without hesitation. Every person, every time.
Everything was done so well and it was such an awesome experience from beginning to end and with every person from TLM we encountered. We have already recommended them to friends who are business owners and in need of landscaping and we will absolutely use them again for our future landscaping needs. We cannot thank Scott, Dylan, or the entire TLM crew enough for their hard and beautiful work, friendliness, and overall professionalism. -
Scott and his team did a very good job for us. They arrived when the said they would, and got the job done in a very reasonable amount of time.
They also replaced some trees for us this spring, that did not make it through the winter. Nowadays it's hard to get good customer service, and we certainly received it from Scott and his team! -
Scott and his team were professional, efficient, and honest. They worked hard, were personable, and cared about our opinion and satisfaction. Scott was in touch with us quite often, asked how we felt about numerous aspects of the job. After moving into a house with a much neglected yard, TLM helped us feel at home, and proud, of being members of our community. Thank you!
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Look no further! The best decision we made in hiring Total Landscape Management. Dylan helped us design a backyard that met our needs and budget. We appreciated how Dylan was there to oversee the project and let us know when they were coming. His crew worked hard and were very personable. Josh his crew leader was so skilled and did a fantastic job ! We highly recommend Total Landscaping Management for your outdoor projects!!!
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Scott & crew are GREAT to work with! They listen to your needs & adjust accordingly. Their schedule is good to work with & they are communicative about it. Billing is great - they were very patient & understanding when I had mom brain & messed up my payment. WILL 100% be utilizing their services in the future.
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These guys are quite simply the best!!! Had them lay out a new sprinkler system and sod and basically create our backyard Oasis. Dylan and his team worked their ass off and now i have an amazing lawn. I will hire these guys to do sprinklers in my front yard for sure!!!
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Total professionals that did a fantastic job. We needed a massive overhaul of our yard, and Total Landscape Management was up to task. Their employees are honest and hard workers who went out of their way to minimize the disruption the project had on our family.
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Total Landscape Management did an absolutely incredible job transforming our park strip, front yard, and side yard! From the initial planning to the final touches, their professionalism and expertise were evident every step of the way. They installed new sod, set up a reliable sprinkler system, and carefully planted beautiful shrubs and trees that have completely revitalized our outdoor space.
The crew was courteous, efficient, and detail-oriented, ensuring everything was done to the highest standard. Our yard now looks stunning, and we couldn’t be happier with the results. I highly recommend Total Landscape Management to anyone looking for top-quality landscaping services! -
We had our entire backyard landscaped with a combination of new lawn that had to be leveled and zero shaped using a combination of rocks and chat. We are beyond delighted with the results. Working with Nick was great and his team Sean and Tony who worked through the blustering heat. They were always on time and finished the whole project ahead of schedule. I will recommend this company to anyone. I plan on having TLM work on my front yard next.
Thank you Scott for laying out the perfect backyard design for us; Nick for answering ALL my questions with patience; Sean and Tony who busted it out with speed, skill, and perfection! -
Scott and his crew are great! Kudos to the team! Micah's team was tasked with removing dead debris, plants and trees, and planting new ones. As they were working on our landscaping we had some torrential down pours that washed out a lot of our current landscaping causing a huge mess in our parking lot, landscaping and we had water flood into the building. As part of the process they were doing in removing dead trees/plants and planting new items along with putting down new bark, they helped clean up the mess we had in the parking lot as well. I wanted you to know that we are very appreciative of the help and the landscaping and new trees look great! Thank you!
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I used Total Landscape Management for an RV pad and a new gate, and the experience was great from start to finish. Scott was awesome to work with—clear communication, fair expectations, and straightforward throughout the process. The concrete crew was clean, professional, and paid close attention to the details, which really shows in the finished product. I’d absolutely use them again and would recommend them without hesitation.
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I didn't think my grass could look like this! 👏👏 I've used other fertilizing and weed services but they never made my grass look so great.
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Always a great job on the pest control sprays! Just spraying the outside of my home keeps the pests from getting into my house.
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I've been using Greenside for a few years. I was using a national company, but wanted a local company. Greenside has been awesome!
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I've been with greenside for several years. They are affordable and easy to work with! I would trust this company!
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We have used GreenSide for years and our lawn has never looked better!! The team is prompt and responsive and the price is very reasonable.