Reviews of local pros in South Ogden, Utah

Emily and Zach at Utah Mechanical were fantastic to work with, professional, prompt, and clearly knowledgeable. They showed up on time, got the job done efficiently, and even took the time to explain a few things to me along the way, which I really appreciated. It’s not often you find a team that’s both skilled and personable! Highly recommend UMS for any HVAC needs!!!!

Emily was very pleasant to deal with on the scheduling, and the communication was very good, our original scheduled appointment had to be changed due to unforeseen circumstances but they told us well in advance, re scheduled and got us taken care of. Zach was very professional and did an awesome job explaining things to my wife. Unfortunately she couldn't explain it well back haha but its okay. I utilize UMH with our construction business as well they are awesome to work with!

Nate gave us a prompt and great service. He gave us a detailed explanation of the problem and solution.

Matthew came and did a tune up and replaced some insulation on the outdoor AC equipment. He was on time and efficient. Very professional and friendly. We definitely recommend this company! We have used them before and they have always been great to work with.

Zach and Emily are awesome! Very punctual and honest. He serviced my AC unit and was very honest on my small repair. Instead of trying to upsell me on a whole new system, he recommended replacing 2 parts. Most hvac companies would have pushed a whole new system to make more money. Love the integrity and honesty. I’m a customer for life for that very reason. I also own a real estate company and now will be recommending them to all my clients because of their integrity. You can’t beat their professionalism and integrity. 5+ stars for them!

Matt did an exceptional job ! He was polite, informative, and efficient not to mention on Time !! Highly recommend this Co.

My ac went out on a Sunday, they came out and got it up and running quickly. The prices were way less than I expected for a late night Sunday visit, also they came out on a late night Sunday! They were professional, kind, personable, efficient. They were able to fix the unit even in the dark. I'd highly recommend this company.

Zach was very knowledgeable, and courteous. He got me scheduled quickly and went above and beyond to get our problem fixed. He also charged us fairly. I would use their company again. Thank you!

A year later another part of our heater broke. Nate came out and fixed it. He stayed late to make sure it was done and also found it was under a warranty with the original installer and saved us a lot of money on parts. Nice guy. He did a great job.

Nate did a great job finding the leak and replacing the pipe quickly.

Zach was awesome. He came earlier than expected. He had care and concern for our well-being. He went the extra mile and drove an hour round-trip just to get the part and get us taken care of the same day. He’s very personable fun to talk to and got the job done very impressed. I highly recommend him to anyone and would use him again.

We used UMS after our 20+ year old central air system stopped working. They were fantastic. They were very detailed in describing our available options and they walked us through all the choices. Zach, Emily and Matt were very easy to work with. Their install team was very professional. And when there was a slight issue after the install, UMS went out of their way to make sure we were taken care of and everything was resolved. Couldn't have asked for a better experience. Highly recommend.

He was very pleasant and nice and got the job done. Real quick. I really enjoy the service that these people have. Great company.

Our AC went out, and with a medically complex child who is very heat sensitive, I was stressed. They came quickly, listened to my needs, answered my questions, and got everything working. So professional and caring! I highly recommend them!

Emily and Zach were fantastic — knowledgeable, professional, and thorough. They worked hard to troubleshoot a difficult AC issue, and I’m hopeful it’s finally resolved. Their subscription filter service is also a great added bonus — easy and convenient.

The reason for the 4 stars instead of 5 comes down to the upfront process and scheduling. I didn’t receive an estimate before the work started, which made it difficult to understand the potential cost or confidently choose the best path forward — even though my options were limited.

There were also multiple visits and understandable delays while waiting on a part, but the number of appointment changes and reminders became a bit overwhelming. At one point, I received a call that they’d be arriving early, but then that time came and went — when I checked my email, the appointment had reverted to the original time. Things like that made it hard to plan my day and rearrange my schedule.

That part may just be a “me thing,” but worth noting since it’s part of the overall experience.

All in all, I appreciate the service and the team — just hoping the process becomes a bit smoother for future customers.

Overall, great service and team — just would have loved a bit more clarity and simplicity on the front end.

Zach was very friendly, respectful & professional. Got the job done in a timely manner. Would definitely recommend.

While I haven't used this company's services I would like to say that the owner is top notch. My son recently graduated from high school and is considering a career in HVAC. The owner spent a lot of time answering all our questions and went above and beyond with their time and information. If I ever need HVAC I'd be sure and call this company as I can tell they are genuinely good people.

Nate was awesome! He called and asked if he could come early, and he was in & out in less than 30 minutes. Super professional :)

This company is so great. They are incredibly on top of their scheduling. Their techs show up when they are supposed to. They respect your home and your time. I highly recommend this company.

Quick and efficient. Professional service!
Nate did a great job with the repairs

I submitted a claim through My home warranty program. They were very responsive, contacting me almost immediately, once I filed the claim. They followed up to make sure I was happy and the work was done within 48 hours. They are very easy to work with and had great communication and customer service!

Nate was absolutely fantastic. In and out and explained everything. Highly recommend him!