Jackson Family Plumbing & HVAC

We had a water pipe break early one morning and couldn’t find anyone available to help. Luis from this plumbing team arrived within the hour, fixed the broken pipe quickly, and made sure everything was working properly before he left. He also gave us helpful advice about what to look out for in case any other issues popped up once the water was running again. We’ve used this plumbing company before and they’ve always been honest and upfront—never trying to sell us services we don’t need, but letting us know if anything needs to be updated, like meeting new plumbing codes. Highly recommend this group if you need a reliable plumber!

After a long and challenging remodeling project, my friend was almost ready to move into their new condo in West Jordan. When they turned the furnace back on, a leak showed up in a tricky manifold distribution system, and they couldn’t find any plumber willing to handle the repair. I reached out to Jackson Family Plumbing & HVAC, and Theodore responded right away, even though it was a Sunday night! The next morning, he came over, quickly found the problem, ordered a new manifold, and set up the repair without delay. Thanks to the fast response and expert work, my friend can finally move in with peace of mind. I’ve been impressed every time I’ve used their plumbing services—always reliable and professional.

When we had a problem with a broken pipe in our house, our home warranty sent us to Jackson Family Plumbing & HVAC. Luis was our plumber and he did a fantastic job fixing everything! He explained that when our home was remodeled, the previous folks hadn’t added a vent, so there was no way for warm air to get inside the walls and protect the pipes. On top of finding one broken pipe, Luis discovered a second busted pipe and even a small leak. He handled all the repairs quickly and made sure the warranty company was kept in the loop the whole time. Luis gave us a fair, flat rate at the start and stuck to his word, which really helped take away some stress. He finished the work in just a few hours, checking over everything to make sure there weren’t any more plumbing issues hiding behind the walls. Even after cutting into the wall to find the leak, he cleaned up after himself and left the area tidy. Before starting any repair, he clearly explained what needed to be done, which made us feel comfortable and informed. We’re very happy with the service and will definitely call on this plumbing company again in the future.