Solar Energy Company reviews in West Jordan, Utah

Excelente servicio.

Neil.E con Cubix power ayudó a mí y mi tía con Solar, escogimos a Cubix Power porque nos sentimos escuchadas. Diría a cualquiera de mis familiares o amigos que están buscando Solar a llamar a Neil con Cubix.

Excelente opción.!

Great experience!! Wonderful customer support and 100% satisfied.

One of family got a proposal from this company!! Worst, they lied with the numbers and incentives! Bad bad experience

Super fast and responsive. Didn't try to oversell me on a system. Would use again.

System is not performing as sold. Cannot get response from company after several weeks and follow up calls

Great quality and great customer service. Definitely the best experience with them. Neil has been great!!!!

These guys had to really work w our situation and did an amazing job!! Would definitely recommend!!

Cubix Power team was great to work with and would highly recommend them to others!

Great experience all around with Cubix. I will refer more friends/ family there way.

Had 31 solar panels installed by Your Solar Shop, and they have worked with us in almost every request we've had. They have been very responsive to questions asked, and have obviously gone out of their way to appease our needs (we live on the other side of the mountains where their offices are located). Thanks, Your Solar Shop!!

We've had our panels for 3 years almost now come to find out they were wired incorrectly as we got told by a worker who came out after I called for the 1000 time to have someone come look and see why our system isn't running properly they never get back to you I'm at my wita end and am ready to hire an attorney because I can't keep paying for solar panels that don't work at a $600 light bill still

Last October we had a 21 panel 400 W each installed on a ground mount also getting a battery backup and we're very thankful for that battery backup because during the summer we had a 12-hour power outage and very thankful for the extra for circuits that were put in as that provided us with fans add lights in the bedroom thank you for your extra trouble to do this I know we had a little miscommunication but overall we're very thankful and pleased with everything that has been done

We have been extremely happy with the professionalism of the installation, and of course, with the way our units have provided us with what we were promised! Thank you!

Since 2019 our family have completed five projects with YSS (four solar-panel installations and one whole-house backup battery system). In each case, the work was performed by qualified personnel and was completed successfully and painlessly. This was especially impressive when one panel installation was completed in Texas, some 1300 miles distant from the YSS facility.
We had a whole-house battery support system installed in April 2021. We didn't think much about it until the morning of 2 May, when we learned (on our neighborhood Facebook page) that our neighborhood had been without electrical power for TEN HOURS. Our house had not been affected. That YSS installation decision was justified at that moment.
UPDATE 3 August 2021: A power outage in our neighborhood for a few hours that did not affect us at all - thanks to the YSS whole-house backup system. Once again we are grateful for this installation.

I am a local contractor and Your Solar Shop has been so helpful. No pressure sales, great customer service and excellent workmanship with peace of mind warranties. Thank you for having integrity and working so hard to for your customers.

System is not covering my power bill like I was told it would. Overall the experience with Your Solar Shop was pretty good, with the exception that they told me that I would get the value back from Dixie Power that I put in the system. It turns out that, that is going away. Things just weren't moving so I had to keep on the city and power company to get the permits pushed along. During the first few weeks 4 panels weren't even producing and had to be reconfigured. My biggest concern though is, when someone buys solar and tells the solar company that they want the solar system to be large enough to cover the general electric bill, then the system produces less than half of what is regularly used and ends up just costing more each month in total power cost.

Your Solar Shop has been great to work with. Nate Duke and their entire staff have been professional and have consistently provided a personalized service with no high pressure sales. We received three Solar quotes. The other two companies pushed for installing two battery backups. USS recommended waiting 2-3 years since the prices are decreasing and the technology is rapidly improving. They seemed far more honest and upfront through the entire sales process.

For us, putting in 7.44 KW solar power was a no-brainer. Watching the daily, weekly and monthly production through SolarEdge has been great. But even better, is seeing a monthly bill from Rocky Mountain Power that stays between $8-$10 each month.

If you are considering "going solar," I would highly recommend Your Solar Shop.... I doubt you could find a better company to work with.

We had 47 solar panels installed on our home and we had a great experience with Your Solar Shop. Isaac helped us understand the whole process and addressed all of our concerns. He was always there to answer any questions we had. The install was a breeze and now we spend much less per month. Would definitely recommend.

I had looked at a solar solution for my Draper home for about 3 years, when I came across YourSolarShop via Neil Ely (he was quoting a job at our family farm down in St George area). Neil did a great job working with me and providing the options that worked best for my situation. He was able to provide a solution at a lower cost per watt than at least 4 other quotes I had received. The installation was fairly smooth (certainly fewer issues than my last remodel), with some issues that were out of their control (like having to replace my main service panel - but they worked with me and subsidized that cost). Truly personal service and no high pressure sales. They also changed my install over to microinverters which were more expensive for them, but a better solution for my needs without any additional charge. Enjoying the solar at our main home and at our farm house and loving the lower (almost nil) power bills! Certainly recommend this company without reservation.

DO NOT USE “YOUR SOLAR SHOP” (New update at the end)

I signed my agreement with “Your Solar Shop” on December 29, 2020. In the agreement it states clearly that the process would take at most 8 to 12 weeks. I was also promised multiple times that once the installation was started it would be a 2-3 day process until they were done and our system was operational. I was repeatedly told that the permits usually take about two months at most. I constantly reached out to “Your Solar Shop” to find out the time frame I was on with them. They were terrible about responding to me. The initial salesman (Isaac) was great but no one else in the company ever would call me back. Unfortunately Isaac quit the company and so I had very little contact. I was also told that “Your Solar Shop” did their own work and did not use sub-contractors.

Finally in LATE March a sub-contractor from Boise Idaho (three hours from where I live in Pocatello) came and did “some installation work.” They were here for a day and a half and then went back to Boise. I did not see them again for another 2-1/2 weeks at which time they finished most all of the installation. However, the contractor told me he needed one other part and needed the final permit to finish. Interestingly, I was told that they could not even start without all permits. Well, here it is the second week in May, almost 5-months from the time I signed my contract and I still have NO solar power. I call “Your Solar Shop” a couple times a week and rarely ever does anyone help. I just get the message…”oh we are almost done.” The company continually blames the delays on others. I was told the County was holding up our permits so I called the county and found that the address the county had and the address “Your Solar Shop” had were different. I got that fixed and was told by Josh (one of the owners of Your Solar Shop) that they now could get things done. When nothing happened I called again and then was told they were waiting on the State of Idaho to approve things. Remember…they told me earlier that they could not even begin without all permits and approval.

My system is NOT some small inexpensive system. It is meant to run our 4000 sq. ft. home, two large shops and a two-bedroom apartment. It a very costly venture and I have paid the company over 25K yet still have nothing working. In short, do not choose this company. I do not know if I will every get my system done and if I do I am worried about warranties if future problems arise. The company does not communicate well with customers, does not keep promises, and does not follow through with good business practices.
NEW FOLLOW UP:
My system was finally finished and put into service around July 9, 2021. While it is working very effectively and I am happy with the energy production…there are many concerns with the company I chose. I had to call them numerous times to get things done. Most of the time it took 3 or more phone calls to get a response. The excuse I always got was that it was the State, City or County that was holding things up. While some of that may be true, I was always able to get a quick and positive response from these agencies when I contacted them myself…and I should not have to do this.

On a positive note “Your Solar Shop” did pay for three months of my power bills and that was helpful. However, it does not make up for the energy/solar credits I would have been getting if the system would have been installed sooner as promised. In addition, there was a huge miscommunication about how the solar credits work and how my system was installed. Thousands of dollars could have been saved for me if they would have installed my system a different way. I asked them to look into this and they promised me they would, but it has been over a month, two emails, three phone calls and three texts and still no one responds. So, in conclusion:

DO NOT USE “YOUR SOLAR SHOP.”