Radiant Floor Co

The customer service is excellent. A real person with knowledge actually answers the phone and helps you. Their product is remarkable and easy to use. Don't go anywhere else.

This place has got to be the best business experience I have ever had. I did my first install as a DIY radiant heat novice and I was constantly on the phone asking for help. Everytime they were patient and professional. Years later I love this system but messed with my thermostat and burned out a fuse. I called to see where to buy one and they offered to send some to me right away. Please use these guys and keep them in business!

Buyer beware! I bought my floor heat system from Radiant. It worked for a short time. Then the pump that circulates water from the water heater to the heat exchanger broke. It was the middle of winter and the lack of heat caused my Manabloc manifold to burst open spraying water everywhere. At first I didn’t know why the heat stopped. Turns out the impeller in the pump was defective. Not only did I not get any help from Radiant, I was told “ our equipment has never failed, therefore it cannot fail. The house was still not ready to live in so I was not there at the time. I came in to find water everywhere. I would caution anyone who considers using Radiant to find someone who stands behind their product, instead of “ we have your money, now get lost! “ like I said. Buyer beware!