All reviews for Chittenden Builders

Best home improvement money I've spent in a while. Just wish I had more projects for them to do right now!

I called around for estimates on replacing a small section of roof over the entry way to the basement. Yes, it was a small job but Ed was prompt and thorough in all his communication. He was also very reasonably priced. He provided insight into 'best practices' that I didn't get from other big name companies in the area. Instead of spending 3x as much on the latest in flat roof material technology from another company, he pitched the roof and installed tried and true shingles. It both looks and functions better at a fraction of the cost.

This is the kind of advice and vision I was hoping I'd get from a professional and Ed and team delivered.

Don't hesitate to give them a call

We had a chronic small leak in our roof. After trying several other companies without returned calls, I contacted C.B. at 11am on a Thursday and set up a time to stop by the same day when I returned from work. He was timely, friendly, professional and climbed up on our roof to add flashing and caulking at the source of the leak. Trying to find someone to fix our leak has been a frustrating process and C.B. restored my faith in accessing quality and timely home repair at a good value. I will be contacting them again for future projects!

Had a great experience with Chittenden Builders, we had a small leak in our roof around the chimney and had been trying to get someone to come take a look for a bit but others weren’t answering/returning calls or weren’t taking on smaller jobs but Chittenden Builders answered the phone and came out same day to take a look and repaired my leak within an hour. Phenomenal job! Definitely recommend!

I had inquired with Ed Brown from Chittenden Builders in the fall of 2014 to put a new roof on my house in Burlington. I received a timely estimate for the work at a great price. Ed used quality materials, and was able to complete the project very fast, even came in on Sunday to get it started. I am overall very happy with Ed's professionalism and responsiveness, will certainly inquire with Chittenden Builders again for future work.

I am thrilled with the roofing job Chittenden Builders did for us. Ed was extremely easy to work with. He stopped by quickly to look over the job, gave a very fair estimate and started work when he said he would. He and the crew worked very hard. Not only is the new roof an excellent job, but he was more than willing to do a few extra things, was always friendly and accommodating and kept the work site in meticulous order. The best part: He stuck to his estimate! I would definitely have Ed and his crew back!

Chittenden Builders answered the phone, gave a quote within a couple days and scheduled my project in a very efficient manner. Ed the project manager was very pleasant and for the most part answered mine and my wife’s calls if not we had a return call within 24 hours. Our project (roof replacement, light framing and gutter replacement) was a scary thing to walk through and Ed and his team made it feel like he was family and friends coming to help eliminate these worries and troubles my family and I were going threw. They were informative and professional throughout. Next project we have we know what number we will be dialing. Thanks again for all your help and pleasant ways Chittenden Builders from the Cross Family.

Ed was able to give me a fair estimate very quickly. After getting the written estimate and agreeing to the price and scope of work (which included removing a metal chimney), he was able to get the roof on the house, the garage and covered porch finished in two days. The gutters were cleaned out and dumpster removed quickly. The entire project only took 4 days. When I stopped by on the second day, the guys were polite and answered all my questions. Very happy and would recommend him.

The asphalt roof and flashing turned out okay. When it came to pick up, finishing the job, and communication, the work was subpar and is the reason I gave them 2-star distinction.
The work was originally quoted 3 days. Some adds to the work were OSB sheathing because my original sheathing was in bad shape, and one of my fascia boards were knocked off during the project. Understand, my house is old and there is wood decay. The work was also done in a time of year with variable weather. However, neither of these factors excuse the lack of communication.
My take on my situation: Ed and crew started March 10th and the asphalt roof was finished March 23. At that point, all that needed to be done was tool and yard clean up, and the fascia board needed to be painted and installed. The ladders were up, and Ed agreed to paint and install the facia board. The board was bought. When they left on March 23rd after I paid in full, the ladders and hoses were up, and compressors were on my porch. In my mind they were coming back to put the facia board up and clean up. My driveway was still not being used because of nails strewn about. I can park on the street. Eventually a truck would come, grab a compressor and leave. Then days after that the ladders came down, and some other tools picked up till most were gone. No update or communication about people entering the property. On April 10th I texted Ed (see snip), birds were constructing nests in my open attic. By then I did yard cleanup for myself so I could use my driveway.
Overall, Ed seems okay(?) with leaving me with an opened-up attic, subpar pickup, and ignoring communication. They left some boxes of hardware and pieces of scaffolding on the roof, a broom, and scraps from the job. I cannot get ahold of Ed. I hired them in the first place to do a complete job. I have a “10-year workmanship warranty” included. However, Ed will not respond to any of my calls and texts so I am unsure how that will work out if anything comes up. At this point I will paint and install the facia board and get the gear off my roof. The way the project ended has left me disappointed. I will not recommend Chittenden Builders to others.