Plumbing reviews in Fairfax, Vermont

4.3 based on 6 reviews Back to the listing
    5

    Exceptional service! Their work is very clean, and they are quick to respond for any additional assistance that is needed. Very friendly crew!

    5

    They did an exceptional job, showed up on time was very professional and covid-19 cautious, had reasonable prices, I would recommend them to anyone!!!

    1

    update: Green state paid us $1000 to avoid court. we've since gotten a new plumber, but still have issues with Green states install. first was low pressure and green state never installed a pressure gage. now today, we're back to no heat due to a sensor failure. I've repeatedly asked Alec to respond and get zero response. We are not difficult customers, pay our bills early and have never bitched, but his lack of response or assumption of liability is infuriating.

    We had Green state do all the work on our new house 2 years ago. That work was fine.
    Per their recommendation, we had them service our heating system at the 2 year mark. It was working perfectly, but supposedly should be cleaned. Their tech turned our perfectly performing system into non working by what ever he introduced into the system. After 2 visits to fix, it still was not functioning.
    After that, he said he was busy and to call emergency service and he would pay. Further calls went unanswered.
    After 5 days and multiple calls to other businesses, we got the situation resolved. 5 days of no heat and hot water.
    While he promised to pay the emergency services fee, he won’t respond to anything I send.
    I have everything documented.
    Who leaves people hanging like that?
    Use them at your own risk.

    5

    Green State has a highly skilled crew that is supported by an office staff that can communicate well and explain pros and cons of various heating systems. I recently had a new furnace and heat pump installed and couldn't be happier with the experience or results.

    5

    I'm a real estate agent and I've had a few clients use Green State for both service work and installation of heat pumps. They're always prompt and efficient and I would highly recommend them.

    5

    I've had a very wonderful experience working with Green State Plumbing. The technicians are well spoken, smart and transparent individuals who just want what is best for the homeowners. The scheduling team has always been candid when timelines are a couple weeks or longer and done everything possible to expedite service calls in more desperate situations. Having dealt with truly horrendous plumbers in the past I feel confident that Alec and his team are taking every reasonable step to ensure their customers' satisfaction.