All reviews for Bourne's Energy

We had some unfortunate things crop up with the house we purchased, and while it was a stressful situation, everyone at Bourne's was fabulous. Their work was meticulous, and they spent hours with us seeking a solution to an unusual problem. Eric and Alex, along with all of the technicians who have been in our house were fabulous and so kind. And Michael and Andrew were patient and worked hard to find a resolution for us. Very grateful.

Bourne’s csrs are so friendly and helpful every time we call they are so responsive and help answer all our questions!

I would like to thank Lucas Jones, Bourne’s Energy, for saving the day at Outbound Stowe. We had a boiler go down today and lost hot water in nearly 1/2 of our hotel rooms. Lucas arrived in around an hour, diagnosed the problem quickly and got us up and running. Lucas was cordial, efficient and clearly knew what he was doing. Thank you Bourne’s for your quick response and thank you Lucas!

Bourne’s customer service is outstanding!! I dealt with Paula a few weeks ago about an issue and had the pleasure to talk to her again the other day. She is very professional, knowledgeable and calm. She is proactive in finding solutions to any issues. Highly recommend this company

This has been an incredibly tough winter and heating oil has been getting sucked up at a ridiculous pace in my home. Recently, I have needed two deliveries in a real urgent manner while desperately trying to stretch what I had to avoid emergency delivery charges and kerosene supplements. The team at Bourne's in Morrisville, VT is absolutely of the highest caliber! Ashley and Paula, your efforts, patience, kindness, and follow through are so appreciated. To your drivers, I can't even, to say they got here in the nick of time is an understatement. To Michele, the manager of this team, your group is simply the best!!! I cannot imagine how I would have managed these bitter, frigid temps without the outstanding, above and beyond, commitment to excellence, customer service of Bourne's Energy in Morrisville, VT!!! So much appreciation and gratitude to you all!!!

I had an amazing experience with the Nikki at the fuel company. She was professional, patient, and incredibly helpful from start to finish. She took the time to answer all of my questions clearly, resolved my issue quickly, and made the entire process smooth and stress-free through a stressful situation. It’s incredibly refreshing to speak with someone who genuinely cares about helping customers and provides such outstanding service. Their kindness and efficiency truly stood out to me

Just a quick note to say thank you for your assistance with our boiler replacement project. I also would like to extend my appreciation for the great work Tim and Damian did over the course of the three days. They were courteous, communicated nicely and cleaned up perfectly at the end of the project. I would also add that the finished project is beautifully organized and actually increases the space we have in the utility room for additional storage. Thanks again.

We typically pay cash in advance and are in the process of buying a new house! Called to see if they could do a delivery and auto pay for it next week when I get paid because I cannot have them pull my credit report while in the process of buying a house. They refused to do this even though we always pay for our fuel! They have my card on file and can easily just pull the amount the following week. I understand you need to run my credit to verify you can trust we will pay our bill but after 5 years of using this company and the one time we ask for a small favor they are unwilling to make and exception.