Plumbing reviews in Swanton, Vermont

2.9 based on 7 reviews Back to the listing
    1

    Completely dishonest. Over bill and under deliver.

    1

    Changed an aquastat ... Which I found out they WAY overcharged me for... and billed me for twice the time they were there.. And it lasted a month... due to a bad install ( had a reputable company fix it)..When asking about a replacement from them before looking elsewhere... They told me I had to pay again.. AVOID THEM

    2

    Took two weeks to call me back; said it was an issue with the answering service. I'm always willing to give a second chance so we made an appointment for 8:30 this am. Showed up after 10:00 with no phone call to tell me he was running late or whatever. By then I was in the middle of another project and didn't realize he was here until he was pulling out of the drive; not terribly interested in dealing with him at that point, anyway. It is unacceptable to me for someone to be that late particularly given the earlier impression left with the return phone call.

    I had read the earlier reviews but decided to see for myself. ApparentlyI did.

    1

    He broke through the bathroom wall and took a week longer to complete the bathroom renovation for our new house, nearly pushing our closing back. A portion of subfloor he replaced sits above the rest of the floor and prevents the door from closing properly. The handle on the new bathtub broke within 6 months. When I called and asked him to come out and look at the sticking door and broken handle, he told me to call him after the holidays and then blew off my calls for two months.

    5

    I called Allen on New Year’s Day at 7pm. I had a burst pipe and water flooding the basement. I left a message and called four other companies, none of whom could come out. He called back within half an hour, came out promptly and had me up and running 45 minutes later. He was professional, courteous and calm in the face of my absolute panic. I appreciated him coming out so quickly when nobody else would. I would recommend him and plan to use his business for future projects.

    5

    Very happy with the work done by the team at GMP&H. They installed a new furnace, AC, and some intricate duct work in the tight spaces within our cabin. They even managed to tuck a run up a corner wall in order get forced hot air upstairs for the first time since 1988 when the cabin was built. No small feat. The price was also very fair. They cleaned up very nicely after themselves, too. Thank you.
    PS. Heating bills seem to be down about 25% with the picked up efficiency, albeit a warmer winter.

    5

    Creative solutions to my challenging heating issues, which is really appreciated. Allen spends the time to talk through the issues, the repair (or replace) budget and engages the customer in finding a good solution. Of course these great attributes keep him busy with customers but he is responsive and incredibly pleasant, even in times of crisis. Highly recommended.