JM Plumbing & Heating

We had a great customer experience with JM Plumbing and Heating. Nick was very helpful and had great communication from beginning to end of the transaction. Ziyad was very professional when he came to make the first visit and assessment. He clearly explained the problem(s) and the pros and cons of repairing vs replacing. We opted to replace, and I'm glad we did. Ziyad came with two other techs to do the actual HVAC replacement. When they were in the middle of the job, they got a closer look at the water heater and advised me that that needed replacing as well. (We had been advised by our home inspector two years earlier that the water heater would need to be replaced sooner rather than later, so I knew they weren't just making it up.) The team worked all day (12 hours) to get everything done, and Ziyad came back the following day to adjust one small thing. Overall, I was impressed with the quality of JM's work and their professionalism. They cleaned up the work site very thoroughly and walked me through the work that had been done. I would recommend them and will go back to them in the future should the need arise.

Used JM to install a combi boiler. Easy advance correspondence over email for project coordination and questions. Team showed up on time, were respectful of property, and cleaned up when they were done. They were accommodating of a couple of special requests/unique circumstances related to our house. I was very happy with the experience.

Nick and his team provided exceptional service. The team replaced our hot water heater, cleaned and repaired our furnace quickly and for far less money than other plumbing and heating companies. We will definitely use them again!