Reviews of local pros in Ashburn, Virginia

Brian B. is the definition of a consummate professional. I've got an older HVAC system that still uses an oil furnace. I was having HVAC fan issues that were causing my AC to no longer cool my house. Although Clover doesn't work on oil systems, Brian still took the time to run a full diagnostic, identified the problem as the blower motor and fan control unit, and replace them the same day. He stayed on for a good number of hours, consulting with his fellow Clover professionals via phone and stayed longer just to make sure everything was 100% good to go. I can't recommend Clover, and Brian in particular, enough.

Clover was excellent when they serviced our home HVAC and the water heater. They weren't pushy or salesy, explained various concepts in good detail, and were extremely professional and thorough. I highly recommend them to anyone in the area.

Brian is a professional, friendly and a very nice guy. Brian inspected and serviced the water heater and my aging furnace. During the furnace inspection, Brian found a few issues that needed correcting, that could
have caused the furnace unit to fail, including a burnt up electrical wire. I am grateful for Brian's attention to the details of the task, his technical knowledge and recommendations . I am pleased with the services i received and I will call on Clover again.

Mason conducted an extremely thorough inspection of our HVAC system as part of our normal fall tune-up. He identified multiple items that required some attention in the future, carefully explaining our options and offering his thoughts about strengths and weaknesses for each option. Overall, he gave us very clear information about the performance of our current system so that we can make good decisions about possible repairs in the future. We would be extremely happy to have Mason back to help us with possible repairs in the future.

Clover services was professional in offering our estate, scheduling our appointment, appropriately apologetic when a part needed to be ordered, and was able to clear more vent blockage than we expected. They offered a fair price, were professional and competent. We are happy to use them again, should the need arise.

Have used Clover for almost 20 years now. They've consistently provided great service and reasonable pricing. I can always rely on them to get the job done right, with as little hassle and as quickly as possible. They're always happy to explain what they're doing and give honest opinions of the best options.

Excellent, honest, and friendly service. After buying my first place with a system that is VERY old I was expecting to be told “sorry you need a new system today”. No high pressure sales here, just honest and informational. I will definitely have Clover back out to support all of my plumbing & HVAC needs as I enter the world of home ownership.

In Home HVAC humidifier. The company was very responsive. I worked with Scott which he was amazing. He explained everything in details before hand and even after installation explained all the process. Scott was very professional. I will definitely work with Clover Services in the future and would recommend to my family and friends.

Same day service was excellent. Mike was exceptionally knowledgeable, professional, and very friendly. He was informative in letting me know what caused the problem and cleaned up nicely before leaving. Mike does Clover Services credit, and I wouldn't hesitate to recommend him and Clover!

Discovered a serious pinhole leak in basement pipe this morning, called Clover immediately, and was a bit surprised that they said a tech would call back soon. Mike phoned within 15 minutes and said he was coming soon, and he did come soon. This was not only on a Saturday but also New Year's Eve, so I was really happy to get the same day service! Mike did a really good job, was very professional, efficient, and friendly. Thanks Clover - that's why I always call you first.

Ryan has done outstanding work and has maintained our systems over the last 6 years. He is very thorough and complete in his work and extremely knowledgeable with ac and heating systems. He has done work with helping the customer in preserving their investment in the systems and keep the long term longevity of the systems in mind. We are extremely happy with Ryan and Clover and highly recommend them.

I used for the first time, Clover Services Pluming, Heating, and AC to provide the service of water heater flush & inspection at my house. I am very impressed and happy with their service and experience. Their technician, Austin Edwards was very professional and did an excellent job.

I've been using Clover for years. Technicians are great and knowledgeable. Mason came today, quickly diagnosed and repaired an issue with the furnace. Got the heat back on within 24 hours of calling the company. I would highly recommend them.

Ryan and the entire team at Clover Services are HIGHLY knowledgeable, professional & courteous! This was the 2nd HVAC system we have had installed in the 18 years that we've owned our home but a VERY different experience than our first replacement. It was such a relief to FINALLY find a home service provider who is honest, ethical AND KNOWS HIS PRODUCTS! Good job, Clover Services and Thank you, Ryan!

I am very happy to report that my most recent experience with Clover Plumbing was as positive as several others in the past. Our hot water heater had died Friday night and I was dreading going days without hot water in this cold weather. Clover Plumbing was able to get an estimator to my house by Monday and they installed a new unit the next day! They really went the extra mile for me.

The price was reasonable, and Freddy, who came out to give me the estimate, answered my questions and helped me decide how to proceed. He was patient, on time, knowledgeable and a pleasure to work with. I highly recommend Clover Plumbing.

I received a post card in the mail for a discount offer to flush our water heater. To take the stress off me doing it = yes! I was very pleased with Clover from the initial phone call to scheduling to work done. Mason and Scott were professional, efficient, and communicative. I'm happy to know about Clover and their services. I can think of no reason not to call them as needed. I recommend.

I had my doubts about the company. However, the owner of the company, the employees at the office, and the last technician made me realize there are not a lot of companies that listen to their clients. Respect them and not leave them to fight on their own. Clover Services stood by me after the first time and they stood by me the 2nd time and 3rd times. The tech Mason understood his job and fixed it so we has heat right away. There is more but you will have to get to know them personally before you will understand. So, if I can be of any help and need AC/ heat or plumbing work done. Remember when I tell you, don't go with those TV screen ads? Call Clovers Services, you will know you got the best deal out there they will take care of your household needs like mine even in an emergency.

Booking an appointment with Clover Services was quick, easy, and convenient. They kept us up to date with reminders and notifications; on the day of our appointment, they sent us a text with a picture of our tech, Mason Craig. Mason was cordial and got right to the services. He was done in no time. During check out, he gave us notes on what he had done and how everything looked, he had pictures of some of the items he inspected and worked on. He gave us some recommendations and went through some of the other services Clover offers. We will definitely be using Clover Services for any future needs. Thank you Mason!

We have had a great experience with Clover services so far. About 2 days after moving into our new home, the A/C wasn’t working during the peak of summer. Clover sent a technician out next day to diagnose and repair the unit. Ryan, our technician, was professional, honest, and efficient. He gave sound advice and repaired the HVAC system promptly. Because of this great service, we chose to sign up for the Clover Club to get our yearly maintenance with him. So glad we found Clover because as new homeowners it is hard to find trustworthy services that provide fair pricing. Clover always delivers both! Thanks Ryan and Clover for caring for our home.

Clover Services was one of very few responses I received (and were extremely quick) to respond to my request for an estimate to repair (but most likely replace) my elderly father's old boiler system from the 1970's. They arranged for one of their best technicians to evaluate the system as soon as possible and he spent a lot of time analyzing how best to replace and dispose of the the old system. Their prices were competitive and the total amount was exactly what we expected it would cost to replace. The company went above and beyond to get the equipment ordered and installed as quickly as possible so my father would have heat in time for the cold weather. This was not an easy job and not one that many companies wanted to attempt - but Clover Services, Ryan and all of their technicians took this job without hesitation and worked hard for two days to get it done. Ryan, the lead tech, was extremely professional, communicative and friendly (as was Wendy in the office) and they both made sure I understood the estimate, the timeline and all that the job entailed. They also treated my father and his home with dignity and respect. They did a fantastic job and I wouldn't hesitate to hire them again!

On Jan 16th I called CLOVER HVAC service because my HVAC was shutting down and home wasn't heating. They sent two technicians to home in short time. They observed the code 31 or 13 flashing on the carrier HVAC and told me it’s the pressure switch that is faulty. Since they claimed they were licensed and experienced technician I trusted them and paid $478 in total ( $99 for the visit + $379 advance payment o replace the pressure switch for next visit ). After they left, the HVAC system was working, blowing hot air but doesn't take break when indoor temperature reaches thermostat set temperature. (This is quite dangerous for multitude of reasons). It was like furnace inside the home. I called them to visit home and check. They suggested, I should attempt to fix while they instruct me how to do it on phone. WHAT A WORST IDEA. JUST to keep my property safe I attempted it with lot of hesitation and fear of the furnace. Then I see the furnace started accumulating water quite close to the electric/mother circuit board. I was scared because its basic electrical 101, water with active current is a worst scene. They came back on the same evening and fixed it. I was really unsatisfied & frustrated and called their office and ASKED THEM "PLEASE CANCEL MY NEXT SERVICE OF REPLACING THE PRESSURE SWITCH" because of their inexperience and the mess. They told me that they will refund that day visit cost $99 and will send a senior technician to do "FULL SYSTEM DIAGNOSTIC CHECK AND IF AT ALL NECESSARY, THEY WILL REPLACE THE SWITCH". I didn't like the idea but I finally agreed after they repeatedly declining to cancel the next appointment with them. Then the senior tech came and couldn't really pinned down the issue and replaces the pressure switch without concrete evidence. The HVAC ran fine for 4 days and on fifth day it started flashing the same error code 31 or 13 . I called them and they sent same senior tech again as soon as they could. At this visit he claimed he did what he should have done in his earlier visits . i.e HVAC 101. ANY LICENSING SCHOOL WOULD TEACH THIS, WHENEVER HVAC FLASHING PRESSURE SWITCH CODE YOU SHOULD
1) OPEN THE BLOWER FAN, CHECK FOR ANY CLOGS, DEBRIS AND CONDENSATE LIQUID? THEY DIDN'T DO THIS. NOT EVEN TOUCHED IT.
2) CHECK EXHAUST, INTAKE AND DRAIN PIPES TO CHECK FOR ANY CLOGS. THEY DID EXAMINE THIS.
3) CHECK THE ELECTRICAL COMPONENTS FOR ANY ISSUE. THEY TESTED THIS.
WHY DIDN’T YOU CHECK THE BLOWER FAN?? WAS IT TOO SIMPLE AND DOESN’T COST MUCH TO CUSTOMER?

The HVAC stopped working again for the second time and this time knew I will be a total fool if I call them because $379 + three CLOVER technicians + four visits couldn't fix it . Either they knew what was the problem and they choose not to operate and scam me by replacing a well-functioning part or they don’t know above point (1). By looking at the below attached pictures and not doing HVAC 101 point (1), you might be convinced the first case is likely true. i.e they wanted to do something which would bring more money and not doing simple cleaning which could have done during their first visit for just $99.
After waiting for two cold nights a genuine technician came and said there is nothing wrong with old pressure switch (he tested it by replacing it) or another component. AND just the ducts and pipes needed further cleaning. IT has been a couple days it’s working.

I called them for a refund since they claim "MONEY BACK GUARANTEE” if their service was unsatisfactory. SINCE YOU COULD FIX THE PROBLEM AND DIDN’T DO THE BASIC CHECK IN YOUR FIRST VISIT YOU SHULD REFUND. They tell me, they already gave $99 discount and cannot offer any further discount. I WANT TO REMIND; YOU GAVE ME $99 BECAUSE YOU PUT MY WHOLE HVAC AT RISK BECAUSE OF THE WATER LEAKING FROM THE EXHAUST PIEPE. IT WAS YOUR FAULT. YOU DIDN’T DO A FAVOUR TO ME. Now I am asking for refund because even after four visits and charging me $379 you couldn't fix the issue AND REPLACED A WELL FUNCTIONING PART WHICH WAS TOTAL UNNECESSARY.
You break my confidence and trust.