HVAC reviews in Aylett, Virginia

We had a condensate pipe leak. After submitting a claim through American Home Shield, EAS Inc. was assigned to come out and inspect and submit a work order to AHS. The technician, Bobby, identified the area and told me exactly what needed to be done. Once AHS approved the work, EAS came back out and fixed the leaking pipe.

From Becky to Ashley 1 and Ashly 2 to Mark and Daniel...they are a good team who is professional and skilled at what they do.
I would definitely use them again for any HVAC maintenance and or repair in the future.

Fantastic service, in and out got our vacation unit rolling and told us if we have an issue just give them a call back! Recommend 10-10

They were on time. They checked different components of my AC. They were able to diagnose the problem and fix it. They did a great job.

In general the work is fine but if I would like to say that in these times of covid the worker who enters a house should wear a mask out of respect for the people who live there. Also the issue of shoes, in my house I have white carpeting and the man came in with shoes without caring that they were wet. I think that to give a good service you must also respect the house you enter.

The technician arrived within the specified window and was professional; however, I don't know if the issue was resolved because it was an AC issue and it was a cool day. Difficult to determine is system is actually working properly since visit.

Amazing company and incredible service. They have always fixed our unit in less than 2r to 48 hours. Best customer service too!!

These guys are not willing to work with the customer at all. It's their way or no way. The service writers are not friendly. The tech that came to my home didn't wait or contact me. They still want to charge a fee..poor customer service with them and American Home Shield.

This company is very professional (office staff and service reps), responsive to their customers, arrive on time as promised, and their work is top notch. I highly recommend them to anyone needing HVAC repairs or service.

Really quick to come out ! I put in my order and they were out within a day and called me day off to schedule! He fixed my AC in like five minutes and I was cool again!

On 7/14/2021 My home warranty sent company to my home for AC not cooling and noise coming from outside fan. I advised Mark/technician when home was built and how long I lived here just for history purposes. I was very specfic on what system was doing and he went right outside and fixed issue!

Bobby has been awesome. We've had an issue with our air for the last month and he's been knowledgeable, professional, and helpful in getting it resolved.

The initial repair went well... until 1.5 months later when there was no longer any cold air blowing. The technician initially sent out was not able to fully diagnose the issue because of a lack of tools, the next technician did not come out until 4 days later, and found that the compressor that was originally replaced was bad and had leaked all of the freon. The part finally came in and was replaced, and the repairman replacing the part believed that the initial repair was done incorrectly. The Total time for repair is 2 weeks, and this is the second repair for the same problem in 2 months.

They were able to come earlier than the scheduled time and sent me a text and email confirming that was ok. They explained how it all works with the warranty and was able to fix my unit quickly.

Purchased a system from this folks 5 months ago , On 12/23 /2019 I called for service , had no heat , A appointment was set from noon to 3 pm . Service people arrived early , promptly fixed the problem , they were very professional and polite , would definitely recommend and use again .

The technician didn’t provide the report that he said will be available later in the link but the customer service was quick and friendly. It was a simple work done of Freon but didn’t check anything else.
O er all service was ok.

Technician came to my house, did not even look at my system! Went to the air filter and blamed the problem on the air filter, then walked out my house as I was trying to speak with him about the system.

Called to try to speak with a manager but they will not answer the phone and will not return your call! Worst service I have ever received! If I could rate it 0 stars I would!

I was assigned a technician from EAS through my home warranty when my heat stopped working recently. EAS responded promptly and they sent a tech out early the following morning. David was polite and efficient - he quickly figured out that our igniter has to be replaced and our heat fixed in no time. I was so grateful for the quick turnaround, right before the temperatures dropped!

Had a great experience - the technician fixed our issue and wasn't supper pushy with the upsell, like many of the other companies I have worked with before. He seemed to simply want to help us with our problem. And our house is warmer now. :-)

I admit, I was nervous about using Efficient Air Systems after reading the two reviews on this website. Based on my experience today, there was no reason to nervous. The technicians were on time, competent, polite and they diagnosed and resolved my heat pump's problem. They weren't able to duplicate one of the symptoms but offered to return (no additional service fee) should it happen again. Don't let these old negative reviews prevent you from giving Efficient Air Systems a try!

I must say that I was extremely on edge about this company coming to my home. I got the notification that they were the contractor coming via my American home shield service. I read the reviews and was worried! Also while I was contacted pretty much immediately by the company to schedule an appointment, it didn't help my first impression that the secretary called me twice and when I talked to her she swore to me I had two different numbers but she left two messages on my one phone number she read them back to me and midway through reading me back the "second number " she realized I was right (lol silly mistake but didn't help initially) anyway, Dave arrived on time when the text said he would. He was in and out. Polite. He obliged my request for him to take off his shoes in the house. He wrote me a ticket and he left. My overall experience was very good.