All reviews for Atlantic Coast Heating and Cooling

Tech Alex is a.real pro and got the job done quickly and efficiently. He discovered a problem with the defrost board which no one else ever diagnosed! My wife and I greatly appreciate his expertise. Thank you very much, once again! Atlantic Coast rocks!!

Our landlord has used this company for the entirety of our stay and they have been absolutely fantastic. Professionals in every sense of the word, going above and beyond, even with emergent calls due to an aging system failing in winter. If we ever buy in the Portsmouth/Norfolk area we will absolutely be utilizing them!

This company is awesome, they are very knowledgeable, have great work ethic and are extremely communicative. The gentleman that did the requested work were quick and even shared a few tips on what I can do to ensure a proper working u it. They did a great job repairing and replacing my air conditioning on a VERY hot day and made sure to reach out for a quality check the following week. I highly recommend them.

Steven was extremely informative and professional. He is very knowledgeable le on GEO units. I would recommend him and your company aways

My heat went out when my family and I needed it the most(20°)! Mike at Atlantic got us up and running in 20 min! Bryce and his coworkers installed a new unit a few days later. These guys are true professionals! Knowledgeable and courteous. The price was right, the new system runs great. With our new lower energy bill, the system will pay for itself in just a few years. Highly recommended!

I appreciate the swift attention given to the matter, ensuring my comfort was quickly restored. The efficiency demonstrated in addressing the problem was truly commendable. Your promptness in providing a solution was greatly appreciated, and it has made a positive impact. I am satisfied with the overall service, and I want to express my gratitude. I am thankful for your dedication.

I've been using Atlantic Coast Heating and Cooling for several years now, and I can confidently say their service is nothing short of exceptional. Every interaction—from routine maintenance to emergency repairs—has been handled with professionalism, honesty, and care.
What really sets them apart is their reliability. I know I can always trust them to show up on time, provide clear information, and get the job done right the first time. It's rare to find a company that consistently delivers this level of quality and customer service.
Their pricing is also very fair and competitive—no hidden fees or unnecessary upselling. It’s clear they value long-term relationships over quick profits, which is something I truly appreciate.
Highly recommend Atlantic Coast Heating and Cooling to anyone looking for trustworthy, top-notch HVAC service.

The service was excellent and the technician arrived within a few hours after calling for an A/C repair. The technician, Daniel, was very knowledgeable, very professional, and happy to walk me through his diagnosis and recommendations. My problem was fixed within an hour. They’ve helped me several times and it’s always top notch.

Mike and his guys are too notch. Highly recommend for all your HVAC. I use them amd recommend to all my clients to use them for their service.

Chris was amazing, he did everything he could to diagnose my problems for my unit and get it running again, sadly the compressor gave out so rather than risk more problems in the future we decided to replace the old unit since it was out of warranty.

Update!
New unit just installed, Ethan and his crew got our new unit all set up and it's already cooling our home down, I can't recommend these guys enough I signed up for their yearly service plan to keep my new unit well maintained and cared for, Thank you Atlantic Coast Heating and Cooling!!

Chris was great! Very thorough, informative, and immensely helpful! Would definitely recommend this company any time. Also great price for the work!

Our technician was Chris Babb and he is fantastic. We really appreciate his expertise. Thank you very much for your hard work tuning up our ac/heat pumps and the gas furnace package. Now we'll be nice and warm this winter when it snows! Highly recommend Chris and Atlantic Coast.

Heat pump wasn’t working, turns out it overtaxed the breaker. Chris called me and helped walk through some steps to correct, and then came out and took care of things and made sure to fix the issue first thing. Excellent service!

Been with Atlantic Coast since January 2018 when our old unit froze up and died during an extreme cold snap. They responded quickly and we soon had a new unit installed. Have been under a maintenance contract with them ever since. They are great to work with. Courteous and professional.

First time needing HVAC repair. Daniel quickly diagnosed my issue and repair it. He's a stand up guy and his expertise show! Highly recommend.

The maintenance technician, Troy, arrived and was professional. I explained to him that the cooling fan on one of my units might not be working properly. He checked it first before starting maintenance and showed me the bad capacitor that was causing the issue and replaced it. Then he checked all the operating levels of my systems to ensure they were working properly. Everything checked out, yay! He then cleaned both systems, picked up his tools, and gave me a cheerful goodbye.

Daniel came out on 1/9/25, and was amazing. He was prompt, extremely friendly and knowledgeable. He walked me through everything he was doing and gave me reassurance that our home was good for the winter. We will be scheduling for the AC maintenance this summer as part of the yearly package, and hope Daniel will be the one servicing our home.

Very talented group of HVAC professionals. As the installation progressed the team answered all questions and addressed any concerns. You can purchase the best heating and cooling equipment on the market, but it is critical to get proper installation. During equipment commissioning, performance testing was done to ensure that the system meets the manufactures specifications. Thanks, Atlantic Coast for a job well done.

I’ve called Atlantic Coast for my Commercial Spaces. I recently had a new HVAC installed as t a property and from the time it was put on the calendar until completion, everything went as it was relayed to me and completed in great time.
I highly recommend you include this company when getting quotes for service.

Very happy with this experience. Two different techs provided service and both were knowledgeable, friendly and courteous. Arrived when they said they would (earlier than promised actually). Diagnosed the problem, tried to get me the best cost on replacement part and eventually installed the new part in a shorter time than expected. Would recommend them and will use them again if needed.

Atlantic Coast Heating & Cooling is a wonderful company. They are honest and will not rip you off. Stephen Wichler is the most pleasant man. Bryce was nice also. The office was great & this company is very professional. I recommend them highly is you need any heat & air work done. 5 stars.