All reviews for Smith & Keene

Dylan came out to look at my shop mini split. He has been out in the past for semi annual maintenance for our home. He did a great job. Very professional and courteous. He explained everything to me clearly and also gave me some pointers about maintenance. We’ve been with Smith & Keene for years and really like their company. I always ask the tech how they like working for S&K and they’ve always had positive comments.

Very pleased with our 6-mth service contract and tech Dennis…respectful of our home (shoe covers) & skilled! Thanks to Smith & Keene for a job well done!

Alex is a great communicator! He kept me in the loop the whole time they were here. Fast install. Heat and a/c both work great so far!

Dylan Whipple checked on our upstairs AC that was not communicating with the outside unit. He took the time to check all things and found the problem in the attic and fixed it. He was very professional, nice and informative and he took steps to help problem from happening again. Very satisfied with his work!

Jessica was great I showed her I need to have done.She started right way ,she also explained to me the problem that she found and and explained to me what had to be done to fixed the problems.Jeszica was very professional and efficient. Thak you Jessica for a job well done.

Dylan Whipple from Smith & Keene came to our house today for our Annual Whole House Generator Maintenance. I sincerely appreciate the outstanding and exemplary performance by Dylan Whipple. Thank you, Dylan Whipple. Because of you, I am a Smith & Keene Customer For Life!

Jacob is an excellent installer. He takes his time telling customers what is going on during job and answering questions before he leaves. What an asset to Smith and Keene. Would recommend him to all my friends

Great service! Frankie performed the annual service on my Generac generator. He was friendly, polite, and professional, and answered all my many questions. I'm very satisfied with service from Smith & Keene.

We have been with Smith and Keene for over 30 years and are very happy with their services, We especially appreciate their best technician Dennis, who has always done great work

We have heat again. Three different techs got us there, with Dennis completing the task yesterday. All three were professional, friendly, and able to answer our questions and concerns. Have been using Smith & Keene for years. Can always count on them.

Ricky Phelps was excellent! He did all the electrical work for installing our whole house generator. He was meticulous, correcting some things that were done wrong by previous electricians. He was fun to talk to and I learned a lot about how things should be wired. He also showed me how to correct common minor problems myself so that I wouldn’t have to wait for a service call. S & K is lucky to have such a conscientious and knowledgeable employee!

recently had an issue with my AC unit and needed the heat exchanger replaced. Robert from Smith & Keene came out promptly and delivered exceptional service from start to finish. He arrived on time, was professional and courteous, and clearly explained what needed to be done before getting right to work.

The replacement was done efficiently and with great attention to detail. You could tell Robert knew exactly what he was doing, and he made sure everything was working perfectly before he left. It’s hard to find technicians who combine skill, professionalism, and genuine customer care—but Robert nailed it.

Huge thanks to Robert and the team at Smith & Keene. Highly recommend their service!

The guys were super nice and quick for our generator install!! Our job added some complexity with trying to coordinate with our pool company to make sure everything stayed on the same side of the house. This company worked well with our pool company and we’re thankful for how the job turned out and no extra lines were needed and no extra funds were needed

Jessica was a great technician. She listened to everything I said and explained of what was wrong went right to it got it fixed came back explained everything she did and the reason why it did what it did and was super friendly and considerate. Thank you so much Jessica I rate you a 5+

Nick was great. He understood what I was looking for and worked to come up with a solution to the problem that I was having. He made sure that I understood everything and answered all my questions. I would recommend Smith & Keene and definitely Nick for trouble shooting any issues you might have

Dylan was awesome. Professional knowledgeable superb manners explained everything he did suggested what I needed. He is a true asset to Smith and Keene. I am thrilled having heat and warm once again. Thank you Dylan for a job well done!!

Extremely pleased with the professionalism of our service technician Frankie Fain! He did a wonderful job and left us feeling confident in the work that he did on our generator.

Gavin did an excellent job performing an annual inspection on our HVAC system. He was knowledgeable and polite. Definitely paid attention to detail and explained possible issues.

Frankie Fain came to the rescue! My tankless gas water heater was beeping and flashing, not making hot water, and leaking from underneath. He diagnosed the frozen condensate line immediately and helped me get the system dried out and up and running within an hour. He also was very patient and helped me understand what to look for in the future, how to reconcile the problem so it doesn’t happen again, and answered all my questions regarding preventative maintenance.

Just had Jessica Sheila's, Smith and Keene's electrician, out. She did a great job. She was thorough but efficient. We're very happy with the work she did for us.

Excellent experience with annual inspection / maintenance. Our service technician, Dennis L., was professional, kind and thorough. The rates on the yearly plans are reasonable, and I appreciate the flexible options they offer.