Tree reviews in Chesapeake, Virginia

Dealing with this tree service was a real pleasure, I received a free estimate, told them I was getting another estimate and did. Cut Knuckle Inc. Was a little higher but they provided me a few extra services. Great job and cleaned up everything. Thank you Guy's.

They took their time and were very meticulous with quality and safety. Couldn't have asked for a better experience. Definitely will use this company in the future.

Randomly one August night, our live oak tree decided to drop a limb (which made up a large majority of the tree and in shown in one of the photos). I called Cut Knuckle and they were able to come out in a few days to give me an estimate and talk to me about my options. Taylor arrived slightly ahead of schedule. He was very knowledgeable about the type of tree I have and about the situation. He told me that this phenomenon is called "sudden/summer limb drop" but is quite rare to see in the type of oak tree that we have. He suggested to clear out the limb and lighten up the other side of the tree to help balance it. We really wanted to save the tree and Taylor really didn't want to cut it down. We weighed a few other options of what to do but ultimately agreed that his original suggestion was the way to go. His passion for his job is the reason I felt comfortable hiring his company to do the work. As you can see in the photo showing their completed work, I have no regrets. The tree looks fantastic and I couldn't be happier! I will definitely be calling Cut Knuckle in the future for anymore maintenence I need done on my trees.

After getting what I thought was a high estimate, I emailed the owner to thank him for his time but that I was going to get more estimates and not use his services. He replied with an insult.

Update: I just happened to be looking at reviews I've left and noticed this business actually replied to my review.

I had only been in my house about 3 months when we had a hurricane. A huge limb from an old pecan tree in my backyard had snapped and was lying on my roof. I called a couple of tree removal companies, and this company agreed to come give me an estimate. I'm not sure why the owner claims they were "bending over backward" for me. All they did was send someone to my house to check out the tree. Isn't that a normal part of a business like this???

I'm a single mom with a budget, so I thought their estimate was high. The guy that came to my house was polite, but like I stated, when I communicated with the company that I wanted to get another estimate, the owner was rude.

Another thing I'd like to point out is that my name here on Google is "keep anonymous." I had someone threatening me a few years ago, so I tried to keep my name hidden. I love that this owner purposely called me out by my whole name. Not just my first name. Thanks buddy!!

And I did actually find someone cheaper and ended up having the entire tree removed.

I attached pictures of the limb so you can see it wasn't "technically an entire tree" I needed removed from my roof as the owner suggests in his response.

Completely unprofessional and hid valuable information that ultimately resulted in land mitigation due to the area my home is in. Was even informed by one of the employees that he just so happened to “forgot” to tell us this key factor about where our house was located. This key factor would have delayed the tree removal service due to required approval from the city prior to tree removal. Of course, that would have delayed or potentially stopped the job, so the company hid this information and proceeded forward with the tree removal. This has cost me several thousands of dollars more than the actual tree removal service, and time spent having my property inspected by the city. Plus the fact that dozens of new trees have to be planted by myself for mitigation. The company also cut down a tree on the property that was not contracted to be removed and left it on our property for us to deal with (about a 40-50 ft. tree), which we were ultimately punished for as well by the city for being removed. When the owner was contacted about all this information, I was met with snide comments and a very rude attitude. You would think the professional that you hire would be forthcoming and honest with important information, but this company was not. Based off my personal experience, I would never recommend this company to anyone looking to perform tree removal on their property.

Taylor was amazing when it came to taking down my massive Oak Tree. It was a huge job but he tackled it and got it done. It was cool watching how they bring down a tree that huge! Will definitely be calling him when the next tree needs to come down!

BUYER BEWARE of CUT KNUCKLE FIREWOOD! Purchased 2 cords of oak firewood for $425 from Taylor's Facebook marketplace. They dropped off 1.3 cords of mixed hardwood about 25% rotten. Messaged and spoke with Taylor and four different times he said he would come to my house to see and discuss the issue...he never showed up. Instead Aaron comes and drops off 0.1 cords. Aaron confirmed my measurements and we agreed that they shorted me at least 1/2 cord. It took a lot of back and forth to explain that 2 cords is 256 cubic feet, how to measure it, and that this is defined by the Department of Agriculture. Additionally Virginia Code 3.2-5641and 3.2-5600 make it very clear about the legality of using the word "cord" and its reference to 128 cubic feet. It's simple math. Spoke with Taylor who multiple times, said he would make it right and bring the 1/2 cord. He sent a truck which only dropped off 0.2 cords of wood, mostly ponderosa pine. So still nearly 1/2 cord short, not the wood that was advertised, ignored my latest message. This has played out over two weeks and he has had multiple opportunities to make it right before I wrote this negative review. Only want what I paid for, or refund the difference. Not sure about their tree service, but AVOID CUT KNUCKLE for FIREWOOD. If you are planning to purchase from them...DON"T...or make sure you inspect the wood and quantity before you pay. My experience shows a lack of integrity, honesty, customer service, and owning your mistake. Says one thing and does another and then makes excuses. I suspect one of three things will now happen. There will either be no response to this, or a bunch of excuses, or a claim to make it right without following through! Let see.

Great service! Very personable and respectful of property! One day I approved the estimate I received notification that the tree would be down the next day! Watching the process was fascinating. Their price beat out two other quotes that I received previously by over $1,000! If you’re looking for tree removal, trust Cut Knuckle to get the job done!

They are awsome used them in past courteous and orofessional

Came out and gave me a qoute now wont even call me back? Then when I call they forward my calls.

They were great. Best I've had.

Called for a quote, was stated they were "too busy" Thanks for nothing pal. Won't be busy long with that attitude.

100% right guys to call. they did this in 90 minutes.

Placed chip drop on top of my utilities (transformer; cable box). Attempted contact to discuss situation, but no response.

Transformed my unkept pine trees. They quickly and safely removed a dying black locus from my front yard without harming my neighbors property or my other trees close by.

Came out and took care of 6 pines and 2 hardwoods within a day, very professional, Worth the wait.

These guys are absolutely the best! They were here promptly worked quickly And had a great experience. Shout out to all 9 guys who were here

Chesapeake Bay Tree did a great job taking a tree down in my backyard. They were in and out, cleaned up everything and took it away. Awesome job!

They were very responsive, coming out the next day to look at the job and write up an estimate. I was told I would get the estimate emailed to me. The problem is that once she left, that was the last I heard from them.

This company is excellent. They did a great job for us. They cleaned up everything on our yard! Very professional, very fast, very friendly and their price was good.

They came, they went to work, cleaned up, and left ... like a Ninja... quick, silent and efficient. Would recommend them. Best service ever...Chris is very professional and to the point.